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In the operations area, much of the innovation and cost savings that could be achieved has already been achieved. Our greatest focus is on business model innovation, which is where the greatest benefits lie. IBM Global CEO Study 2006 “ ”
Nearly all CEOs are adapting their business models — two-thirds are implementing extensive innovations. More than 40 percent are changing their enterprise models to be more collaborative. IBM Global CEO Study 2008 “ ”
business model CANVAS how do you work with the
what is your business model? http://business-model-design.blogspot.com OFFER what do you offer your customers in terms of products and services? what do your customers pay for? why do customers come to your company? how does your offer differ from that of other service providers? DISTRIBUTION CHANNELS how do you reach customers and acquire them? through which channels do you interact with customers? CUSTOMER RELATIONSHIPS what type of relationships do you build with your customers? do you have a customer relationship management strategy? CUSTOMER SEGMENTS who are your customers? can you describe the different types of customers you are targeting? how is each of your customer segments different? REVENUE STREAMS / PRICING what is your revenue structure? how do you earn money? what type of revenues do you earn? (transaction fees, subscriptions, service fees, …) COST STRUCTURE how does your cost structure look like? what are the most important costs of running your business model? KEY ACTIVITIES what are the key activities and key processes in your business model? PARTNER NETWORK who are your most important strategic partners? who assists you with strategic resources and activities? which internal activities could you externalize at higher quality and lower costs? KEY RESOURCES what are the most crucial and costly resources in your business model? (people, networks, locations, skills, …)
<ul><li>describe existing business model </li></ul><ul><li>assess strengths and weaknesses </li></ul><ul><li>brainstorm on improvements & opportunities </li></ul><ul><li>turn new model into a project roadmap </li></ul>1 2 4 3 VISUALIZE ASSESS INNOVATE PLAN 5 IMPLEMENT <ul><li>communicate & implement </li></ul>The 5 steps of business model design & innovation