“Bossy employees can quicklydisrupt business
environments, causingillwill andmiscommunications.
”
Learning how to "manage up" is a critical skill that contributes
toward the success of your boss, the success of your
organization, and ultimately toward your success.
Learn to Manage Yourself than
Manage One’s Boss
12 Steps
Stop
Blaming
Your
Boss.
Understand
Expectation
Understand
Your Boss's
Management
Style
Effectively
Handle
Conflict
With Your
Boss
Learn to Manage Yourself than
Manage One’s Boss
12 Steps
Be
Loyal
Don't
Compete
Recognize
Your Boss's
Good Points
Be
Indispensable
Learn to Manage Yourself than
Manage One’s Boss
12 Steps
Keep Your
Boss
Informed
Keep A
Positive
Attitude
Talk Your
Boss's Talk
Be A Good
Follower
The first step in managing up is to stop blaming and to take charge.
Understand that you can change the relationship dynamics between you
and your boss. Make a commitment to take the lead.
Step 1: Stop blaming your boss.
It’s easy to blame work-related issues on
your supervisor.
“The project wasn’t completed on time
because of poor communication.”
“I’m bored at work because the boss
doesn’t recognize my skills or experience.”
If your boss hasn't taken the time to explain expectations to you in detail,
schedule a meeting to go over them.
Define your job description, and set goals together.
Instead of assuming this will be enough to keep you on track,
set regularly scheduled meetings for feedback.
Step 2: Understand expectations.
Demystifying your supervisor's management style will make it easier
for you to adapt.
Step 3: Understand Your Boss's Management Style
Is he rule-oriented or more creative?
Does s/he prefer to closely monitor
employees, or does s/he appreciate it when
you take the initiative?
Does he like to work alone, or as part of a
group? Is she formal or informal?
When issues arise, instead of becoming mired in the "whys" of your boss's actions,
decisions, or behaviors, politely tell him or her how you are being affected. Then ask
for feedback on how he or she believes you are contributing to the problem.
Conflict is much easier to resolve when the parties recognize their part in it and don't
play the blame game.
Step 4: Learn how to effectively handle conflict with your
boss.
If you have an issue with your boss, bring it up in private, and
don't talk about it with others.
Never go over your boss's head, unless the issue concerns
something illegal or immoral.
Step 5: Be loyal.
Never publicly criticize your boss.
If others are doing it, don't join in.
Instead, walk away and say nothing,
or counter with a positive comment.
Start by figuring out the goals you have in common, and devise a
plan that ensures you both succeed and look great.
Step 6: Don't compete.
Instead, be supportive.
Succeed together, not apart.
Trying to stand out while making
your boss look bad won't help you
get ahead in the long run.
Be sure to point out these attributes frequently, and you'll find that
you get compliments in return.
Step 7: Recognize your boss's good points.
It's easy to point out the things
that get on your nerves.
Instead, focus on the things you
like about your boss.
Think of ways you can make your boss's job easier.
Not only will this help your boss, it will also help youwhen your
boss realizes you are an invaluable asset to him or her -- as
well as to the organization.
Step 8: Be indispensable.
Make sure you share the information with your boss. Developing a
trusted network at work will help you be your boss's eyes and ears.
Step 9: Keep your boss informed.
Did you hear something at the water cooler that could have a significant
impact on your manager, your department, or your organization?
There will be days when things don't go well, your manager is in a bad
mood, and nothing you do seems to be right. Unless this is a consistent
trend, take a deep breath and let it go. Then take an action to improve the
situation.
Step 10: Keep a positive attitude -- no matter what.
Does your boss prefer to communicate by e-mail, or in person?
Does he or she want you to check in once a day, or once a week?
Step 11: Talk your boss's talk.
Determine how your boss likes information conveyed,
and communicate in that way.
There are good leaders and good
followers.
Chances are you'll be both in your
lifetime.
But remember that when everyone tries
to be the leader, nothing gets done.
Let your boss be the leader, be a good
follower, and you'll both reap rewards.
Step 12: Be a good follower.
Managing up is all about building a successful relationship
with your boss.
With the right knowledge, understanding, and behavior, you can take
charge and build a mutually beneficial relationship with your boss that
ensures success for both of you.
A great team