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WINNING SEARCH STRATEGIES
Anders Hjorth @soanders
22
ANDERS HJORTH
WHO AM I?
A Digital Marketer with an
opinion… and some data
First generation SEO (1997)
Native European, entrepreneur,
consultant, speaker, writer
Founder of Innovell – Digital Marketing Insights
One of the first Google
Advertising Professionals (2004)
33
COMPLEXITY OF PAID SEARCH
keyword x ad x landing page
100 x 10 x 5 = 5000
keyword x ad & extensions x
landing page x devices x audiences
100 x 50 x 5 x 4 x 10 = 1 000 000
PAID SEARCH HAS
BECOME CONSIDERABLY
MORE COMPLEX
55
FINAL
REPORT
DEEP
INSIGHTS
SEARCH TRENDS REPORT
METHODOLOGY
Judging sessions
• European Search Awards
27 June 2018
• US Search Awards 17 Oct
• UK Search Awards 29 Nov
Desktop research &
Twitter monitoring
Expert interviews
• Daniel Gilbert
• Larry Kim
• Brad Geddes
• Samantha Noble
• David Szetela
• Jim Banks
• Purna Virji
• Frederick Vallaeys
Survey of shortlisted entries
Invitations to top entry owners
Quantitative insights
Report available for
purchase on Innovell.com
30 Nov 2018
TREND
“EXPANSION”
TREND
DEFINITION
SEARCH
AWARDS
66
77
New report:
Search Strategies Report
88
TRENDS WE LOOKED AT
99
INDUSTRY
FORCES
ARTIFICIAL
INTELLIGENCE
& MACHINE LEARNING
AI is already penetrating the way
digital marketers work
SMART
BIDDING
EXTERNAL ML
TOOLS
QUALITY
SCORE
INMARKET
AUDIENCES
1111
AUTOMATION
APIs
AUTOMATION
PROGRAMMING
DATA VOLUMES
ARTIFICIAL
INTELLIGENCE
MACHINE
LEARNING
RULES ALGORITHMS
CLOSED
SIMPLE COMPLEX
OPEN
THE INDUSTRIAL REVOLUTION WAS
BASED ON PROCESSES, TOOLS &
AUTOMATION
IN THE DIGITAL ERA, ISN’T THAT
SIMPLY THE WAY WE WORK?
1212
AUTOMATION
AUTOMATION
FOR ALL
REPORTING
1414
KEEPING UP
WITH CHANGE
Top teams are up to level due to the
knowledge acquisition & sharing mechanisms
they have in place and are applying ML and AI
everywhere they can in 2018
1616
STRATEGIES
1717
USER JOURNEY MAPPING
(version simplifiée du modèle AIDA)
1818
https://www.innovell.com/where-does-paid-
search-fit-into-the-user-journey/
INSIGHTS-DRIVEN
2020
REAL LIFE CAMPAIGNS
HAVE 2 PHASES
AWARENESS
PURCHASE
2121
AUDIENCE-LED
2222
CAMPAIGN BLUEPRINT
CLIENTS
NEW
SIMILAR
2323
DATA DRIVEN
NEW
3rd party
DATA
1st party
DATA
USE CRM TO BUILD
CUSTOM & LOOKALIKE
AUDIENCES
INJECT 3RD PARTY
DATA TO HIT
CONTEXT & TIMING
CLIENTS
MEASUREMENT-DRIVEN
SEARCH & SHOPPING
AMAZON ADS =
10% OF GOOGLE
AFFECTING CONSUMER
BEHAVIOUR?!
GOOGLE SHOPPING = EAT
OTHER GG AD BUDGETS
2626
DRIVE TO STORE
ONLINE OFFLINE
MULTI-LAYERED RADIUS
TARGETING
BEACONS
MAPS CAMPAIGNS
STORE VISITS
LOCATION EXTENSIONS
Top teams don’t build ambitious campaign
strategies or innovative hacks:
Search & Shopping, Audience-led, Data-
driven or Drive-to-store
2828
FULL OVERVIEW
2929
EMERGING TRENDS
Thanks
@soanders innovell.com
Anders Hjorth
Subscribe to the Report Alerts to receive notifications, report extracts and
discounts when we publish new reports: https://www.Innovell.com/report-alert/

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Winning Strategies in Paid Search – learning from the best

Notes de l'éditeur

  1. What does this have to do with paid search, you'll say?! I did my first Google Advertising Professionals exams in 2004. It was on a Friday night, the day it was released and seriously, I was doing this drinking a beer and with the feet on my table. At the time, the Adwords equation was something beyond what we had seen in advertising before. Still 100 keywords (maybe a little low) Let’s say the extensions change your number of ad options from 10 to 50 Same number of Landing pages, 5 Add 4 devices: Google Home, Mobile, Tablet, Desktop (didn’t add the Watch) Audiences, the list could be long, let’s say 10 Complexity has increased 200-fold…
  2. Understanding the user journey is considered by the teams in our survey to be essential in order for them to do their job.
  3. Insights-driven strategies The other group of successful strategies is insights-driven. They require in-depth user research to understand the user journey, and make use of personas, which they map against it. They then use several campaign steps, often involving different channels. They are heavily reliant on measurement as they target a large span of the user journey and collect more measurement points; they need a model to attribute value correctly to the various channels and providers involved – in other words, a reliable attribution model. The leading teams use advanced attribution models in their projects and have moved away from the much-maligned last-click attribution model.
  4. The data-driven strategy differs from the audience-led in that it focuses more on user context and external factors than on the user state. As such, it injects external data into campaigns in order to improve campaign effectiveness. Data-driven campaigns are technically complex and use a variety of data sources: finance, weather, news, events, etc. The only limit to what data can be actioned is the insight and creativity of those actioning it, and these strategies are almost impossible for competitors to detect and counter.
  5. Measurement-driven strategies Measurement-driven strategies are based on what represented the original reason for paid-search success: reliable tracking of sales originating from digital advertising. Amazon are now entering the digital ads scene and already represent 10% of Google Ads, expected to double to 20%. Within Google, meanwhile, there has been a gradual budget shift from search ads to shopping ads. This gives birth to a winning search and shopping strategy. The other metrics-driven strategy we observe is the drive-to-store strategy, which addresses the complex issue of using digital advertising to drive users to a physical point of sales. The main enabler for this strategy is the store-visits metric, allowing for increasingly reliable measurement of visitor flows in a physical location. Leading paid-search teams selectively embrace offline activity: 32% of our sample systematically use offline tracking, and for 14% offline is part of their offering. We predict that this will rise in the future.