Personal Information
Entreprise/Lieu de travail
Albany, New York Area United States
Profession
IT Support Specialist and Student Manager at University at Albany
Secteur d’activité
Technology / Software / Internet
Site Web
http://www.andrewhlyons.com
À propos
I enjoy working in higher education technical support for the people, the environment, and the constant changes and challenges. Through my experience and training, I have developed a broad set of skills to support academic and co-curricular technology use.
Specialties: Customer support, student management, communication, documentation, instruction.
Mots-clés
higher education
management
helpdesk
scheduling
evaluation
performance
service catalog
planning
time keeping
Tout plus
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