B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
New 2001 Net Odyssey
1. 2001 A Net Odyssey Launching Hospitality Enterprises into Cyberspace Anna Pollock DestiCorp Limited
2. 2001 A Net Odyssey Or the next, next, big thing! Anna Pollock DestiCorp Limited
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16. The Future Consumers FRANCHISEES Catering Human Resource Sales & Marketing Manager Hotel Brand B2C site Corporate portal Third-party sites Third-party exchange PARTNERS Meeting Planners Corporate Buyers Tour Operators Agents CHAIN HQ Suppliers Hotel Business Web
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22. Cell Phone Handsets & Handheld Computers Overlap In Function Cellular Phone Handset Cell Phone with Email, Web Browser PDA with Wireless Data ?
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25. The Evolution of E-Business complexity Time & investment Host Computing Network Computing Web Phase 1 Web Phase2 -transactions Web Phase 3 The Great Divide The Quantum Leap
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27. Web Phase 1 APPLICATIONS APPLICATIONS APPLICATIONS APPLICATIONS APPLICATIONS DATABASES LEGACY SYSTEMS HTML PAGES HTTP SERVER BROWSER INTERNET TCP/IP PC PC PC PC LAN or WAN CORPORATE NETWORK CLIENTS FIREWALL
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31. Web Phase 2 APPLICATIONS APPLICATIONS APPLICATIONS APPLICATIONS DATABASES LEGACY SYSTEMS APPLICATION SERVERS HTTP SERVER INTERNET PC PC PC PC LAN WAN VPN EAI WEB WAP CC iTV PAYMENT SECURITY INTEGRATION LOAD BALANCING CONTENT MANAGEMENT CRM CLIENTS FIREWALL
32. ROI of Selected E-commerce Initiatives ELECTRONIC CATALOGUE TRANSACTION PROCESSING LEGACY INTEGRATION SUPPLY CHAIN MANAGEMENT DATA WAREHOUSING E-MAIL GROUPWARE SOURCE: McKENNA GROUP 8.7% 8.27% 5.19% 1.99% 1.72% 1.22%
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37. Consumers FRANCHISEES Catering Human Resource Sales & Marketing Manager Hotel Brand B2C site Corporate portal Third-party sites Third-party exchange PARTNERS Meeting Planners Corporate Buyers Tour Operators Agents CHAIN HQ Suppliers Hotel Business Web
38. Where Are We Now? % active implementation Time & investment Host Computing Network Computing Web Phase 1 Web Phase 2- transactions E-services 60% 80% 50% 5% >0.5% The Opportunity Gap