2. 1 Good leaders connect with their people. Starting the day by acknowledging their existence works wonders.
3. 2 challenging thoughts about leadership. Leadership masters a positive attitude. Few good things come out of focusing on problems or shortcomings. People thrive on positive feedback.
4. 3 Create an atmosphere in which people get to choose the things they like to work on.
6. 5 Leadership moves from doing a lot of talking to doing a lot of listening. Command & control work, trust & inspiration work better.
7. 5 6 The elephant being the necessary change that everyone avoids, the work required to adapt. Leadership upsets the status quo. Leadership moves from doing a lot of talking to doing a lot of listening. Command & control work, trust & inspiration works better.
8. 7 challenging thoughts about leadership. Leadership is inclusive. Leadership protects the voices of the minority and dares to confront cultural differences.
9. 8 Development is not a privilege. Leadership doesn’t pigeon-hole people.
10. 9 There is no such thing as leadership that works for every organization. A leader who listens will quickly work that out.
11. 10 Leadership doesn’t wait for the coach’s call. Leadership has no safety nets. It’s your choice.