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Arezzo&Co Investor Day
                People and Management
                         Raquel Carneiro
| Apresentação do Roadshow  HR Director


                                       1
                                           1
Management System

Growing culture of meritocracy and focus on results
               Assumptions
                   Applicable to all levels
    BSC
                   Standard per area and function
  Program
                   Tied to collective (Company) and individual performance
                   Tied to Performance Evaluation – Feedback




 Planning
 Arezzo&CO’s
 Strategies       Annual Guidelines
                   Budget Target
                                           Unfolding of Targets
                   Sell Out Target
                   Specific Targets
                                                                       Target Monitoring

                                                                                           Target Evaluation
                                                                                                 Prizes
                                                                                              4.8 salaries
                                                                                                in 2010

                                                                                                               2
People Pipeline

Initiatives at all levels to develop talent in the organization
                                                     Market professionals




                                                                                         Focus on internal growth
                                                    Summer Program and
 Top Management                                             MBA’s
                                                      Internal recruiting


 Medium                                                   Trainees
 Management and                                      Internal recruiting
 Coordination                                 Store Manager Training Programs



                                          Internal rotation and graduated interns with
 Analysts and                           academic education in top ranking Schools and
 Supervisors                                         main Fashion Schools




 Basic and technical                  Apprendices with technical background in business:
 operational positions                        retail, footwear and administrative


                                                                                                                    3
Internship Program

2011 Selection Process
                                          Courses                          Program Characteristics
                                            Fashion, Fashion Design,
     Total                     Approved
                                            Social Communication,             Length: up to 1 year and a half
   Applicants
                                            Advertising and Marketing,
                                            Publicity, Business
                                                                              Monitoring and feedback
   1008                         15          Administration.
                                                                              meetings, bi-annual
                                                                              assessments

  South Interns

                                                    Allocation by Area
                                                    R&D Arezzo                                 3
                                                    R&D Schutz                                 1
                                              RS    Marketing Arezzo                           1
                                                    Financial                                  1

                                                    R&D Schutz                                     2
                                                    Owned Stores Operations Arezzo                 1
                                                    Owned Stores Operations Schutz                 1
                                               SP Marketing Schutz                                 2
                                                    Expansion Arezzo                               1
                  Interns SP
                                                    Investor Relations                             1
                                                    Legal                                          1            4
Programa de Trainees

2011 Selection Process
     Total         Approved   Courses                              Program Characteristics
   Applicants                   Fashion, Advertising and
                                Marketing, Business                  Length: Up to December 2012
                                Administration e
   4506              8          Economics.                           Period of Training: 15 months
                                                                     (5 full e 10 directed)




                                  Training                                         Hrs

                                  Institutional (corporate areas,
                                                                                   160
                                  marketing, factory, commercials)

                                  Retail Training                                  432

                                  Total                                            592



                                   * Training hours until Dez/11

                                                                                                     5
Retail Training and Development

Initiatives to improve technology and experience of employees in Retail




      Units              Hours                # People
                                                                       Retail Training        Sales Convention
    Franchise            34.804                9.535


  Owned Stores           10.783                2.542


      Total              45.587               12.077

                                                         Fashion and Trend               Christmas Training
                                                              Training




 * Training carried out until Dec. 15, 2011
                                                                                                                 6
Leadership Training and Development

Strengthening a culture of retention and development of Arezzo&Co
Managers


                                                         Train The Trainer   Leadership Training




      Units              Hours                # People

   Corporate              8.290                1.472


     Factory              5.631                  847


      Total              13.921                2.319


                                                         Living Retail                             Manager Training




 * Training carried out until Dec. 15, 2011
                                                                                                                      7

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12 13-2011 - arezzo&co investor day - people & management presentation

  • 1. Arezzo&Co Investor Day People and Management Raquel Carneiro | Apresentação do Roadshow HR Director 1 1
  • 2. Management System Growing culture of meritocracy and focus on results Assumptions Applicable to all levels BSC Standard per area and function Program Tied to collective (Company) and individual performance Tied to Performance Evaluation – Feedback Planning Arezzo&CO’s Strategies Annual Guidelines Budget Target Unfolding of Targets Sell Out Target Specific Targets Target Monitoring Target Evaluation Prizes 4.8 salaries in 2010 2
  • 3. People Pipeline Initiatives at all levels to develop talent in the organization Market professionals Focus on internal growth Summer Program and Top Management MBA’s Internal recruiting Medium Trainees Management and Internal recruiting Coordination Store Manager Training Programs Internal rotation and graduated interns with Analysts and academic education in top ranking Schools and Supervisors main Fashion Schools Basic and technical Apprendices with technical background in business: operational positions retail, footwear and administrative 3
  • 4. Internship Program 2011 Selection Process Courses Program Characteristics Fashion, Fashion Design, Total Approved Social Communication, Length: up to 1 year and a half Applicants Advertising and Marketing, Publicity, Business Monitoring and feedback 1008 15 Administration. meetings, bi-annual assessments South Interns Allocation by Area R&D Arezzo 3 R&D Schutz 1 RS Marketing Arezzo 1 Financial 1 R&D Schutz 2 Owned Stores Operations Arezzo 1 Owned Stores Operations Schutz 1 SP Marketing Schutz 2 Expansion Arezzo 1 Interns SP Investor Relations 1 Legal 1 4
  • 5. Programa de Trainees 2011 Selection Process Total Approved Courses Program Characteristics Applicants Fashion, Advertising and Marketing, Business Length: Up to December 2012 Administration e 4506 8 Economics. Period of Training: 15 months (5 full e 10 directed) Training Hrs Institutional (corporate areas, 160 marketing, factory, commercials) Retail Training 432 Total 592 * Training hours until Dez/11 5
  • 6. Retail Training and Development Initiatives to improve technology and experience of employees in Retail Units Hours # People Retail Training Sales Convention Franchise 34.804 9.535 Owned Stores 10.783 2.542 Total 45.587 12.077 Fashion and Trend Christmas Training Training * Training carried out until Dec. 15, 2011 6
  • 7. Leadership Training and Development Strengthening a culture of retention and development of Arezzo&Co Managers Train The Trainer Leadership Training Units Hours # People Corporate 8.290 1.472 Factory 5.631 847 Total 13.921 2.319 Living Retail Manager Training * Training carried out until Dec. 15, 2011 7