Quality assurance and management, software engineering
IGGS - Presentation- Session4
1. Prepared by : Arsala Dilshad
Date:07October,2015
Session no.4
Innovation Group Global Solutions
Overview of SQA, Test case designing and Methodologies
2. What is quality?
Quality is the degree of conformance to explicit or implicit
requirements and expectations
Three import points for quality measurement:
•Use requirements as the foundation
•Use specified standards as the criteria – ISO 9001
• Considering implicit requirements
Quality concepts
3. •Customer Focus
•Leadership
•Engagement of people
•Process approach
•Improvement
•Evidence based decision making
•Relationship management
ISO 9001 – Quality Management Principles