2. Why should you take a course on ITIL
practices?
ITIL is the most widely accepted Best Practices Framework in IT
Service Management in the world
Improve your IT services management and thereby,
Reduce your costs
Improve customer satisfaction
Attain a more professional approach to service delivery
Improve the service staff skills and productivity
3. Why WizIQ?
The first-attempt pass rates for attendees from
this course are among the top most quartile
among global training providers!
That's the quality and results
You can expect in this course!
4. Course Objectives
Learn:
Service Strategy- How to align IT strategy with business goals and
expectations.
Service Design - Transform business requirements into strategic solutions.
Service Transition - Manage change, risk, and quality assurance.
Service Operation - Establish & stabilize day-to-day business operations and
customer expectations.
Prepares participants to take and pass the ITIL Foundations Certification
examination successfully.
5. Course Benefits
•ITIL Foundation exam-prep handbook
•ITIL Foundation simulation tests – 2 sets
•16 contact hours certificate, relevant to PMP certified professionals
•Access to our post workshop online
•Examination fee for the ITIL® Foundation 2011 fee
Note: The certification test can be taken online too as the course
includes the examination fee.
6. ENROLL NOW
• For more info contact us at :
• Email: courses@wiziq.com
• Phone: +91-172-5032409
7. ENROLL NOW
• For more info contact us at :
• Email: courses@wiziq.com
• Phone: +91-172-5032409
