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Training Adult Learners 
1 
Training Techniques
Contents 
2 
• Training is a System 
• Strive to Improve 
• Characteristics of Adult Learners 
• The Trainer’s Role 
• Teaching Adults 
• Learning Styles 
• Instructional Strategies 
• Instructional Media
Contents 
3 
• Do’s 
• Planning and Preparation 
• Preparation Skills 
• Delivery Skills 
• Facilitator Responsibilities 
• Fatal Mistakes 
• Dont’s 
• Answering Questions 
• Difficult Questions and Learners
Training is a System 
Instructors Adult Learners 
4 
Learning 
Environment 
Instructional 
Materials
Why the 
Systems Approach? 
• Focused 
– what the worker needs to know 
– what the worker needs to be able to do 
• Linked 
– instruction and outcomes 
• Reusable 
5
Systems View 
6 
• Preparation 
• Implementation 
• Evaluation 
• Revision 
Learners 
Materials 
Instructors 
Environment
Strive to Improve 
7 
• Use the input from student 
evaluations to improve your 
future performance 
• Update your materials to keep 
them current 
• Continue to improve your 
knowledge of the subject matter
Characteristics 
of Adult Learners 
• Adults are capable of lifelong learning 
• Adults want to know why it’s important 
(purpose) and how they can use it 
• Adults like to participate in decision 
making regarding learning/training 
– Choices 
8
Characteristics 
of Adult Learners 
9 
• Learn in their own ways 
• Are not children 
• Need organization 
• Preconceptions and abilities 
• New vs. Old learning
The Trainer’s Role 
10 
• Facilitator 
• Presenter 
• Coach
Facilitator Responsibilities 
11 
• Optimal lighting for viewing 
and changes in lighting as 
necessary 
• Ensuring the room 
temperature is comfortable 
for the students
Facilitator Responsibilities 
• Setting the initial mood of the group 
• Creating an effective climate for learning 
• Motivate students to participate in the 
learning process 
• Be accepting of comments, avoid getting 
defensive 
12
Facilitator Responsibilities 
• Control disruptive students 
• Offer yourself as a resource 
• Allow for limited debate and/or 
challenges of the ideas presented 
• Discuss how the learning can be applied 
in real world applications 
13
Facilitator Responsibilities 
• Make yourself available at the 
beginning of breaks and after class to 
field individual student questions 
• Always treat the learners with respect 
• Avoid stereotypes 
14
Teaching Adults 
• More effective retention given more than one 
training method 
• Reading 
• Hearing 
• Seeing 
• Seeing & Hearing 
• Talking & Writing 
• + Doing 
15 
10% 
20% 
30% 
50% 
70% 
90%
Teaching Adults 
• Explain what you plan to tell or do 
• Tell them and/or do 
• Tell them what you told them or did 
• Learner explains and does 
16
Learning Styles 
17 
• Active 
– Participate 
– Field tips 
– Hands-on 
– Presentations 
• Passive 
– Read 
– Listen 
– Observe
Instructional Strategy 
18 
• Characteristics of workers 
• Presentation 
• Practice 
• Feedback 
• Testing
Instructional Strategy 
19 
• Talking Head 
• Demonstrations 
• Discussions 
• One-on-one
Instructional Media 
20 
• Power Point 
• Slides 
• Overheads 
• Videos 
• DVDs 
• Flip charts 
• Etc.
21 
Do’s 
• Positive mental attitude 
• Dress appropriately 
• Be enthusiastic 
• Be energetic 
• Avoid excessive slang and vernacular 
A+
A+ Do’s 
22 
• Speak up 
• Be yourself 
• Practice what you preach 
• Watch your body language 
• Be the best ‘you’ that you can be
23 
• Be prepared 
• Be sensitive 
• Acknowledge learners 
• Use your sense of humor 
• Be respectful 
Do’s 
A+
24 
Do’s 
• Be accessible and approachable 
• Be responsive 
• Allow learners to lead 
• Be flexible 
• Maintain your schedule 
A+
Facilities 
–Location 
–Accommodations 
–Speakers 
–Food and beverage for breaks 
Set-up and test all 
equipment before the start 
of the session 
–Arrange student seating if necessary 
25 
 
 
Planning and Preparation
 
Planning and Preparation 
Learning Environment 
– Room - suitable classroom space for 
26 
training 
• Size 
• Setup 
– tables and chairs for all attendees 
– plus two extra tables at the rear 
reserved for the trainers) 
– Temperature
Planning and Preparation 
 
Arrive at the training location early 
•Become familiar with the facility: 
27 
–Security 
–Exits 
–Restrooms 
–Emergency procedures 
–Contact person 
–Rules
Planning and Preparation 
28 
Administrative 
– Related paper work 
• Sign in forms/registration forms 
• Schedule 
• Evaluations 
• Etc. 

Planning and Preparation 
29 
 
Equipment and Supplies 
– Audiovisual equipment 
• Hotel 
• Rented 
• Personal 
 
Extra batteries and lamps 
Power strip(s) 
Extension cord(s)
Audiovisual and equipment that includes 
– Computer 
– LCD projector 
– VCR/TV 
– Microphone (if needed for the size room secured) 
– Overhead transparency projector 
– Whiteboard & markers 
– Flipcharts & markers 
– 35mm slide projector 
– Projection screen 
30 
 
Planning and Preparation
Planning and Preparation 
31 
 
Equipment and supplies 
– Transparencies 
– Markers 
– Flip charts 
– Paper 
– Pens and pencils 
– Handouts
Preparation Skills 
• Know your audience 
• Communicate the session objectives at 
the outset of your presentation 
• Be familiar enough with your materials 
so as to avoid reading directly from 
slides 
32
Preparation Skills 
• Supplement the information that 
will be on the slides with real 
world examples, court decisions, 
news articles, drawings etc.. 
• Expect to be nervous 
• Do an extensive review of your 
material so you are thoroughly 
familiar with the topic you are 
going to present 
33
Preparation Skills 
34 
• The better you know your 
subject the more confidence 
you will have 
• The more you practice the 
better you will be 
• Try your presentation out on 
family or co-workers
Delivery Skills 
35 
• Make sure you speak so that 
students in the back have no 
trouble hearing you 
• Enunciate your words clearly 
• Avoid saying uhm….. 
• Avoid distracting mannerisms 
such as jingling change or 
playing with your hair
Delivery Skills 
36 
• Involve the participants by 
encouraging and asking 
questions 
• Start on time; make sure 
that established breaks, 
lunch and ending times 
are adhered to
Delivery Skills 
37 
• Pace your delivery 
according to the allotted 
time and the material to 
be covered 
• If working from a 
syllabus, make sure you 
cover everything that is 
on it, or explain changes
Delivery Skills 
38 
• Keep close tabs on the climate of 
the class 
• Recognize your strengths and 
weaknesses 
• Work to maximize your strengths 
and minimize your weakness
Delivery Skills 
39 
• Don’t pretend to know all the 
answers 
• If you don’t know something: 
– Discuss the question with the 
class 
– Let the student know you will get 
the answer, but be sure to 
remember to follow up
Fatal Mistakes 
40 
• Poor first impression 
• No objectives 
• Dull, dry and boring 
• Frozen in one spot 
• Weak eye contact 
• Poor visual aids
Fatal Mistakes 
41 
• Weak close 
• No humor 
• Poor preparation 
• No audience involvement 
• No enthusiasm or conviction 
• Poor facial expression
Don’ts 
42 
• Don’t be too formal 
• Don’t be a know it all 
• Don’t be unprepared 
• Do not talk down to learners 
• Do not use profanity 
• Don’t be distracting
Don’ts 
43 
• Don’t loose control 
• Don’t catch people unprepared 
• Don’t be afraid to say you do not know 
• Don’t avoid eye contact
Answering Questions 
44 
• Repeat the question 
– Answer now/later 
– Redirect 
– Discussion 
• Don’t bluff 
– You know 
– You don’t know
45 
Difficult 
Questions and Learners 
• Argumentative individual 
• Loaded questions 
• Long-winded 
• No good answer
Summary 
46 
• Training is a System 
• Strive to Improve 
• Characteristics of Adult Learners 
• The Trainer’s Role 
• Teaching Adults 
• Learning Styles 
• Instructional Strategies 
• Instructional Media
Summary 
47 
• Do’s 
• Planning and Preparation 
• Preparation Skills 
• Delivery Skills 
• Facilitator Responsibilities 
• Fatal Mistakes 
• Dont’s 
• Answering Questions 
• Difficult Questions and Learners
Summary 
• The instructor does not know everything. 
• Remember – you are leading a group. 
48
49 
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Adult l earning trainingtechniques

  • 1. Training Adult Learners 1 Training Techniques
  • 2. Contents 2 • Training is a System • Strive to Improve • Characteristics of Adult Learners • The Trainer’s Role • Teaching Adults • Learning Styles • Instructional Strategies • Instructional Media
  • 3. Contents 3 • Do’s • Planning and Preparation • Preparation Skills • Delivery Skills • Facilitator Responsibilities • Fatal Mistakes • Dont’s • Answering Questions • Difficult Questions and Learners
  • 4. Training is a System Instructors Adult Learners 4 Learning Environment Instructional Materials
  • 5. Why the Systems Approach? • Focused – what the worker needs to know – what the worker needs to be able to do • Linked – instruction and outcomes • Reusable 5
  • 6. Systems View 6 • Preparation • Implementation • Evaluation • Revision Learners Materials Instructors Environment
  • 7. Strive to Improve 7 • Use the input from student evaluations to improve your future performance • Update your materials to keep them current • Continue to improve your knowledge of the subject matter
  • 8. Characteristics of Adult Learners • Adults are capable of lifelong learning • Adults want to know why it’s important (purpose) and how they can use it • Adults like to participate in decision making regarding learning/training – Choices 8
  • 9. Characteristics of Adult Learners 9 • Learn in their own ways • Are not children • Need organization • Preconceptions and abilities • New vs. Old learning
  • 10. The Trainer’s Role 10 • Facilitator • Presenter • Coach
  • 11. Facilitator Responsibilities 11 • Optimal lighting for viewing and changes in lighting as necessary • Ensuring the room temperature is comfortable for the students
  • 12. Facilitator Responsibilities • Setting the initial mood of the group • Creating an effective climate for learning • Motivate students to participate in the learning process • Be accepting of comments, avoid getting defensive 12
  • 13. Facilitator Responsibilities • Control disruptive students • Offer yourself as a resource • Allow for limited debate and/or challenges of the ideas presented • Discuss how the learning can be applied in real world applications 13
  • 14. Facilitator Responsibilities • Make yourself available at the beginning of breaks and after class to field individual student questions • Always treat the learners with respect • Avoid stereotypes 14
  • 15. Teaching Adults • More effective retention given more than one training method • Reading • Hearing • Seeing • Seeing & Hearing • Talking & Writing • + Doing 15 10% 20% 30% 50% 70% 90%
  • 16. Teaching Adults • Explain what you plan to tell or do • Tell them and/or do • Tell them what you told them or did • Learner explains and does 16
  • 17. Learning Styles 17 • Active – Participate – Field tips – Hands-on – Presentations • Passive – Read – Listen – Observe
  • 18. Instructional Strategy 18 • Characteristics of workers • Presentation • Practice • Feedback • Testing
  • 19. Instructional Strategy 19 • Talking Head • Demonstrations • Discussions • One-on-one
  • 20. Instructional Media 20 • Power Point • Slides • Overheads • Videos • DVDs • Flip charts • Etc.
  • 21. 21 Do’s • Positive mental attitude • Dress appropriately • Be enthusiastic • Be energetic • Avoid excessive slang and vernacular A+
  • 22. A+ Do’s 22 • Speak up • Be yourself • Practice what you preach • Watch your body language • Be the best ‘you’ that you can be
  • 23. 23 • Be prepared • Be sensitive • Acknowledge learners • Use your sense of humor • Be respectful Do’s A+
  • 24. 24 Do’s • Be accessible and approachable • Be responsive • Allow learners to lead • Be flexible • Maintain your schedule A+
  • 25. Facilities –Location –Accommodations –Speakers –Food and beverage for breaks Set-up and test all equipment before the start of the session –Arrange student seating if necessary 25   Planning and Preparation
  • 26.  Planning and Preparation Learning Environment – Room - suitable classroom space for 26 training • Size • Setup – tables and chairs for all attendees – plus two extra tables at the rear reserved for the trainers) – Temperature
  • 27. Planning and Preparation  Arrive at the training location early •Become familiar with the facility: 27 –Security –Exits –Restrooms –Emergency procedures –Contact person –Rules
  • 28. Planning and Preparation 28 Administrative – Related paper work • Sign in forms/registration forms • Schedule • Evaluations • Etc. 
  • 29. Planning and Preparation 29  Equipment and Supplies – Audiovisual equipment • Hotel • Rented • Personal  Extra batteries and lamps Power strip(s) Extension cord(s)
  • 30. Audiovisual and equipment that includes – Computer – LCD projector – VCR/TV – Microphone (if needed for the size room secured) – Overhead transparency projector – Whiteboard & markers – Flipcharts & markers – 35mm slide projector – Projection screen 30  Planning and Preparation
  • 31. Planning and Preparation 31  Equipment and supplies – Transparencies – Markers – Flip charts – Paper – Pens and pencils – Handouts
  • 32. Preparation Skills • Know your audience • Communicate the session objectives at the outset of your presentation • Be familiar enough with your materials so as to avoid reading directly from slides 32
  • 33. Preparation Skills • Supplement the information that will be on the slides with real world examples, court decisions, news articles, drawings etc.. • Expect to be nervous • Do an extensive review of your material so you are thoroughly familiar with the topic you are going to present 33
  • 34. Preparation Skills 34 • The better you know your subject the more confidence you will have • The more you practice the better you will be • Try your presentation out on family or co-workers
  • 35. Delivery Skills 35 • Make sure you speak so that students in the back have no trouble hearing you • Enunciate your words clearly • Avoid saying uhm….. • Avoid distracting mannerisms such as jingling change or playing with your hair
  • 36. Delivery Skills 36 • Involve the participants by encouraging and asking questions • Start on time; make sure that established breaks, lunch and ending times are adhered to
  • 37. Delivery Skills 37 • Pace your delivery according to the allotted time and the material to be covered • If working from a syllabus, make sure you cover everything that is on it, or explain changes
  • 38. Delivery Skills 38 • Keep close tabs on the climate of the class • Recognize your strengths and weaknesses • Work to maximize your strengths and minimize your weakness
  • 39. Delivery Skills 39 • Don’t pretend to know all the answers • If you don’t know something: – Discuss the question with the class – Let the student know you will get the answer, but be sure to remember to follow up
  • 40. Fatal Mistakes 40 • Poor first impression • No objectives • Dull, dry and boring • Frozen in one spot • Weak eye contact • Poor visual aids
  • 41. Fatal Mistakes 41 • Weak close • No humor • Poor preparation • No audience involvement • No enthusiasm or conviction • Poor facial expression
  • 42. Don’ts 42 • Don’t be too formal • Don’t be a know it all • Don’t be unprepared • Do not talk down to learners • Do not use profanity • Don’t be distracting
  • 43. Don’ts 43 • Don’t loose control • Don’t catch people unprepared • Don’t be afraid to say you do not know • Don’t avoid eye contact
  • 44. Answering Questions 44 • Repeat the question – Answer now/later – Redirect – Discussion • Don’t bluff – You know – You don’t know
  • 45. 45 Difficult Questions and Learners • Argumentative individual • Loaded questions • Long-winded • No good answer
  • 46. Summary 46 • Training is a System • Strive to Improve • Characteristics of Adult Learners • The Trainer’s Role • Teaching Adults • Learning Styles • Instructional Strategies • Instructional Media
  • 47. Summary 47 • Do’s • Planning and Preparation • Preparation Skills • Delivery Skills • Facilitator Responsibilities • Fatal Mistakes • Dont’s • Answering Questions • Difficult Questions and Learners
  • 48. Summary • The instructor does not know everything. • Remember – you are leading a group. 48

Notes de l'éditeur

  1. The purpose of the system is to bring about l;earning Learners = Workers. All of these components interact in order to achieve the goal. The instructor reviews sample problems in the test with learners. A test is delivered to determine if learning is taking place If learner performance is not necessary, it might necessitate changes to make it more effective/bring about the desired learning outcomes These are the basic components of a systems model. All systems models are not the same.
  2. Used a lot in the military and industry. Because there is a premium on efficiency of instruction and quality of student performance. In the systematic design of instruction data is collected to determine what part(s) of the instruction is not working and it is revised accordingly.
  3. Instructional design is the umbrella that encompasses all of this. Based on theory, research, and experience “systems approach” - many bear this name, but all are different, but do share similar components Major components are analysis, design, development, implementation, and evaluation This is all one one integrated process.
  4. Facilitator – makes sure participants express their thoughts Makes sure that participants are heard and recognized. Mediate differences Periodically check how participants are feeling and reacting to training Best suited approach for workshops Presenter – provides the focus of the training session by Providing information on a specific subject Presenting concepts and giving examples Summarizing key elements and clarifying complex points; and Evaluating participants progress This approach is effective when there is a lot of information to deliver over a short time frame. Coach – makes sure participants practice the concepts and skills they learn by Monitoring group exercises Correcting mistakes; and Allowing participants to demonstrate the skills they have learned. This approach is often useful for on-the-job training. Effective Training Techniques, Jeff Chrétien, OH&S Canada; May/June 1995; p. 29-33
  5. Effective Training Techniques, Jeff Chrétien, OH&S Canada; May/June 1995; p. 29-33
  6. Pre instruction - prior to formal instruction - 1) motivating learners, 2) informing them of what they will learn, and 3) ensuing them that they have the knowledge to do so.
  7. Use original or existing materials
  8. Use original or existing materials