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Objectives
03
Discussing performance
appraisal errors and how to
avoid them
01
Defining Leadership traits and
behaviors
02
Introducing motivations theories
and how to apply them
04
Knowing how to manage
power and develop trust
Why you are here today?
Why you chose to join leadership
and governance training?
Who are leaders and
what is leadership?
Leader
Some one who can influence others and
who has managerial authority
Leadership
A process of influencing a group to achieve
goals
Leadership Is believing in the future,
yourself, others and in a higher
purpose. Its about building culture,
courage, and confidence through
your action and words and building
that work to achieve common goal
Charismatic
leader quote
 What is an effective leader?
 In the 1920s and 1930s leadership
research focused on isolating leaders
traits.
Are there a set of traits /characteristics that
would differentiate leaders from non leaders?
Leader
traits
Physical
stature
Appearance
Emotional
stability
Fluency
Social
class
??????
Researchers at the universities of Florida
and North Carolina reported that taller men,
compared to shorter men, tended to
possess higher levels of social esteem,
become successful leaders and have
greater career success
97 percent of senior executives say
that showing confidence and “ grace
under fire” contribute to a woman’s
executive presence.
• Despite the best effort of the researchers, it proved
impossible to identify a set of traits that would always
differentiate a leader( the person) from a non leader.
Group members/
Employees
External contributing
factors
Situational
factors
So the researchers decided to
study leadership traits
( the process of leading not
persons)…….
Eight traits associated with leadership
Drive
Desire to lead
Honesty and
integrity
Intelligence
Eight traits associated with leadership
Job- relevant
knowledge
Extraversion
Proneness to
guilt
Eight traits associated with leadership
Drive
• Exhibit high effort
level
• High desire for
achievement
• Ambitious
• Tirelessly persistent in
their activities
Desire to lead
• Desire to influence
• Willing to take
responsibility
Honesty and integrity
• Being truthful non
deceitful
• Showing high
consistency between
word and deed
Self-confidence
• Absence of self doubts.
• Rightness of their goals
and decisions
Eight traits associated with leadership
Intelligence
• Create vision
• Solve problem
• Make correct decisions
• Intelligent enough to gather,
synthesize, and interpret
large amount of information
Job-relevant
knowledge
• Capable of making well
informed decisions and
the implications of
those decisions
Extraversion
• Sociable
• Assertive
• Rarely silent or withdrawn.
Proneness to guilt
• Strong sense of
responsibility for others
Workshop (1)
 Rate the Eight traits associated with leadership from the least
important to the most important from your point of view

Leadership behavior
 What do we know about leader behavior and how can it help in
understanding of what an effective leader is?
1- Early leadership style
Autocratic style
Leaders who dictates work methods,
makes unilateral decisions, and limits
employee participation.
Laissez- faire style
A leader who lets the group make
decisions and complete the work in
whatever way it sees fit .
Democratic style
A leader who involve s employees in
decision making, delegates authority, and
uses feedback as an opportunity for
coaching employees.
2- contingency theories of leadership
The leader defines roles and tells people what,
how, when, and where to do various tasks
Telling ( high task – low relationship)
The leader provides both directive and
supportive behavior
Selling ( high task- high relationship)
The leader and the followers share in decision
making, the main role of the leader is
facilitating and communicating
Participating ( low task- high relationship)
The leader provides little direction or support.
Delegating ( low task – low relationship)
Situational
leadership theory
Relationship Task
Followers
readiness
Four stages of follower readiness
The reality that it is the followers
who accept or reject the leaders.
People are both unable and willing to take
responsibility for doing something. Followers
aren’t competent or confident.
R1
People are unable but willing to do the
necessary job tasks. followers are motivated
but lack the appropriate skills .
R2
People are able but unwilling to do what the
leader wants. Followers are competent, but don’t
want to do something.
R3
People are both able and willing to do
what is asked of them.
R4
Workshop 2
What are the specific leadership behavior for each level of followers readiness
R3
R2
R4
R1
Workshop 2
What are the specific leadership behavior for each level of followers readiness
DELEGATING
TELLING
SELLING
PARTICIPATING
R3
R2
R4
R1
Contemporary views of leadership
Transformational leadership Team leadership
Transactional leadership Charismatic leadership Authentic leadership
An enthusiastic, self-confident leader
whose personality and actions
influence people to behave in certain
ways.
Charismatic
leader
Charismatic leader Have a vision, a
willingness to take risks to achieve that vision,
a sensitivity to both environmental
constraints and followers needs and
behaviors that are out of the ordinary
Can people learn to be
charismatic? Or
are charismatic leaders born
with their qualities?
How to be Charismatic leader
www.free-powerpoint-templates-design.com
Demonstrate powerful,
confident, and
dynamic presence
Using charismatic
nonverbal behaviors
Empathize with the
need of subordinates
Using captivating and
engaging voice tone
Charismatic leader
Focus on others, not
yourself
Be more extrovert
Work on your
communication skills
Control your
emotions
Exhibit self-confidence
Workshop 3
 Least preferred coworker measure ( LPC) developed by Fred
Fiedler
Managing power
 Where do leaders get their power?
29
Managing
power Legitimate power Coercive power
Reward power Expert power
The power the leader has
as a result of his or her
position in the
organization
The power a leader has to
punish or control
The power a leader has to
give positive rewards
Referent power
Power that arises because of
a person’s desirable
resources or personal traits
Power based on expertise,
special skills, or knowledge
Managing power
 Followers
react out of
fear
 Coercive
power such
as
• Suspend
• Demote
employees
• Assign
unpleasant or
undesirable
work.
 If I admire you I
want to ne
associated with
you
 Admiration
exercise power
because they
want to
Please you and
because they want
to
be like you
 Possessing skills,
knowledge or
expertise that’s
critical to a
workgroup
 The reward can
be anything
employees value
such as:
• money
• Favorable
performance
appraisal
• Promotions
• Interesting work
assignments
• Friendly
colleagues
• Preferred work
shift
.
Leaders in
position hold
reward and
coercive
power .
Legitimate
power
Coercive
power
Reward
power
Referent
power
Expert power
Workshop 4
 What is the preferred power management approach from your
perspective?
Developing trust
Developing trust
Trust
The belief in the integrity,
character, and ability of the a
leader
Credibility
The degree to which followers perceive
someone as honest, competent, and
able to inspire.
Trust and credibility are often used
interchangeably
Five dimensions that make up the concept of trust
01 02 04
03 05
Honesty and
truthfulness
Integrity
Technical and
interpersonal
knowledge and
skills
Competency
Reliability,
predictability, and
good judgment in
handling
Consistency
Willingness to
protect a person,
physically and
emotionally
Loyalty
willingness to
share ideas and
information
freely
openness
Developing trust
Why is it important that followers trust their leaders?
Developing trust
Research has shown;
60% of people trust stranger more than their
boss
Trust in leadership is significantly important to:
 Positive job out comes
 Positive Organizational citizenship behavior
 Job satisfaction
 Organizational commitment
Followers who trust a leader are willing
to vulnerable to the leader actions
because they are confident that their
rights and interests will not be abused.
Developing trust
Practice openness
Be fair
Speak your feelings
Tell the truth
Show consistency
Fulfill your promises
Maintain confidences
Demonstrate competence
Building
trust
Managing Change
Why people resist change?
Change replaces the known
with uncertainty
Resistance off fear of losing
something already possessed
People do things out off habit
People belief that change is
incompatible with the goals and
interest of the organization
Techniques for reducing resistance to change
Technique
Education and
communication
When used
When resistance
due to
misinformation
Technique
Participation
When used
When resisters
have the expertise
to make the a
contribution
Technique
Facilitation and
support
When used
When resistance
comes from
fearful and
anxiety
Techniques for reducing resistance to change
Technique
Negotiation
When used
When
resistance
comes from
powerful group
Technique
Manipulation
When used
When a
powerful
group’s
endorsement is
needed
Technique
Coercion (force)
When used
When a
powerful
group’s
endorsement is
needed
leadership

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leadership

  • 1.
  • 2. Objectives 03 Discussing performance appraisal errors and how to avoid them 01 Defining Leadership traits and behaviors 02 Introducing motivations theories and how to apply them 04 Knowing how to manage power and develop trust
  • 3. Why you are here today? Why you chose to join leadership and governance training?
  • 4. Who are leaders and what is leadership? Leader Some one who can influence others and who has managerial authority Leadership A process of influencing a group to achieve goals
  • 5. Leadership Is believing in the future, yourself, others and in a higher purpose. Its about building culture, courage, and confidence through your action and words and building that work to achieve common goal Charismatic leader quote
  • 6.  What is an effective leader?  In the 1920s and 1930s leadership research focused on isolating leaders traits.
  • 7. Are there a set of traits /characteristics that would differentiate leaders from non leaders? Leader traits Physical stature Appearance Emotional stability Fluency Social class
  • 8. ?????? Researchers at the universities of Florida and North Carolina reported that taller men, compared to shorter men, tended to possess higher levels of social esteem, become successful leaders and have greater career success 97 percent of senior executives say that showing confidence and “ grace under fire” contribute to a woman’s executive presence.
  • 9. • Despite the best effort of the researchers, it proved impossible to identify a set of traits that would always differentiate a leader( the person) from a non leader. Group members/ Employees External contributing factors Situational factors
  • 10. So the researchers decided to study leadership traits ( the process of leading not persons)…….
  • 11. Eight traits associated with leadership Drive Desire to lead Honesty and integrity Intelligence
  • 12. Eight traits associated with leadership Job- relevant knowledge Extraversion Proneness to guilt
  • 13. Eight traits associated with leadership Drive • Exhibit high effort level • High desire for achievement • Ambitious • Tirelessly persistent in their activities Desire to lead • Desire to influence • Willing to take responsibility Honesty and integrity • Being truthful non deceitful • Showing high consistency between word and deed Self-confidence • Absence of self doubts. • Rightness of their goals and decisions
  • 14. Eight traits associated with leadership Intelligence • Create vision • Solve problem • Make correct decisions • Intelligent enough to gather, synthesize, and interpret large amount of information Job-relevant knowledge • Capable of making well informed decisions and the implications of those decisions Extraversion • Sociable • Assertive • Rarely silent or withdrawn. Proneness to guilt • Strong sense of responsibility for others
  • 15. Workshop (1)  Rate the Eight traits associated with leadership from the least important to the most important from your point of view 
  • 16. Leadership behavior  What do we know about leader behavior and how can it help in understanding of what an effective leader is?
  • 17. 1- Early leadership style Autocratic style Leaders who dictates work methods, makes unilateral decisions, and limits employee participation. Laissez- faire style A leader who lets the group make decisions and complete the work in whatever way it sees fit . Democratic style A leader who involve s employees in decision making, delegates authority, and uses feedback as an opportunity for coaching employees.
  • 18. 2- contingency theories of leadership The leader defines roles and tells people what, how, when, and where to do various tasks Telling ( high task – low relationship) The leader provides both directive and supportive behavior Selling ( high task- high relationship) The leader and the followers share in decision making, the main role of the leader is facilitating and communicating Participating ( low task- high relationship) The leader provides little direction or support. Delegating ( low task – low relationship) Situational leadership theory Relationship Task Followers readiness
  • 19. Four stages of follower readiness The reality that it is the followers who accept or reject the leaders. People are both unable and willing to take responsibility for doing something. Followers aren’t competent or confident. R1 People are unable but willing to do the necessary job tasks. followers are motivated but lack the appropriate skills . R2 People are able but unwilling to do what the leader wants. Followers are competent, but don’t want to do something. R3 People are both able and willing to do what is asked of them. R4
  • 20. Workshop 2 What are the specific leadership behavior for each level of followers readiness R3 R2 R4 R1
  • 21. Workshop 2 What are the specific leadership behavior for each level of followers readiness DELEGATING TELLING SELLING PARTICIPATING R3 R2 R4 R1
  • 22. Contemporary views of leadership Transformational leadership Team leadership Transactional leadership Charismatic leadership Authentic leadership
  • 23. An enthusiastic, self-confident leader whose personality and actions influence people to behave in certain ways. Charismatic leader
  • 24. Charismatic leader Have a vision, a willingness to take risks to achieve that vision, a sensitivity to both environmental constraints and followers needs and behaviors that are out of the ordinary
  • 25. Can people learn to be charismatic? Or are charismatic leaders born with their qualities?
  • 26. How to be Charismatic leader www.free-powerpoint-templates-design.com Demonstrate powerful, confident, and dynamic presence Using charismatic nonverbal behaviors Empathize with the need of subordinates Using captivating and engaging voice tone
  • 27. Charismatic leader Focus on others, not yourself Be more extrovert Work on your communication skills Control your emotions Exhibit self-confidence
  • 28. Workshop 3  Least preferred coworker measure ( LPC) developed by Fred Fiedler
  • 29. Managing power  Where do leaders get their power? 29
  • 30. Managing power Legitimate power Coercive power Reward power Expert power The power the leader has as a result of his or her position in the organization The power a leader has to punish or control The power a leader has to give positive rewards Referent power Power that arises because of a person’s desirable resources or personal traits Power based on expertise, special skills, or knowledge
  • 31. Managing power  Followers react out of fear  Coercive power such as • Suspend • Demote employees • Assign unpleasant or undesirable work.  If I admire you I want to ne associated with you  Admiration exercise power because they want to Please you and because they want to be like you  Possessing skills, knowledge or expertise that’s critical to a workgroup  The reward can be anything employees value such as: • money • Favorable performance appraisal • Promotions • Interesting work assignments • Friendly colleagues • Preferred work shift . Leaders in position hold reward and coercive power . Legitimate power Coercive power Reward power Referent power Expert power
  • 32. Workshop 4  What is the preferred power management approach from your perspective?
  • 34. Developing trust Trust The belief in the integrity, character, and ability of the a leader Credibility The degree to which followers perceive someone as honest, competent, and able to inspire. Trust and credibility are often used interchangeably
  • 35. Five dimensions that make up the concept of trust 01 02 04 03 05 Honesty and truthfulness Integrity Technical and interpersonal knowledge and skills Competency Reliability, predictability, and good judgment in handling Consistency Willingness to protect a person, physically and emotionally Loyalty willingness to share ideas and information freely openness
  • 36. Developing trust Why is it important that followers trust their leaders?
  • 37. Developing trust Research has shown; 60% of people trust stranger more than their boss Trust in leadership is significantly important to:  Positive job out comes  Positive Organizational citizenship behavior  Job satisfaction  Organizational commitment
  • 38. Followers who trust a leader are willing to vulnerable to the leader actions because they are confident that their rights and interests will not be abused.
  • 39. Developing trust Practice openness Be fair Speak your feelings Tell the truth Show consistency Fulfill your promises Maintain confidences Demonstrate competence Building trust
  • 41. Why people resist change? Change replaces the known with uncertainty Resistance off fear of losing something already possessed People do things out off habit People belief that change is incompatible with the goals and interest of the organization
  • 42. Techniques for reducing resistance to change Technique Education and communication When used When resistance due to misinformation Technique Participation When used When resisters have the expertise to make the a contribution Technique Facilitation and support When used When resistance comes from fearful and anxiety
  • 43. Techniques for reducing resistance to change Technique Negotiation When used When resistance comes from powerful group Technique Manipulation When used When a powerful group’s endorsement is needed Technique Coercion (force) When used When a powerful group’s endorsement is needed