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Practical Strategies for Powerful Candidate Selection

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Practical Strategies for Powerful Candidate Selection

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There are hard skills and soft skills; when you interview a candidate, how do you know if they'll be a good match in both areas? And is one more important than another? This slideshare goes through the differences and then discusses how to make behavioral interviewing an important part of your candidate selection.

There are hard skills and soft skills; when you interview a candidate, how do you know if they'll be a good match in both areas? And is one more important than another? This slideshare goes through the differences and then discusses how to make behavioral interviewing an important part of your candidate selection.

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Practical Strategies for Powerful Candidate Selection

  1. 1. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 Practical Strategies for Powerful Candidate Selection
  2. 2. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 Rusty Lindquist V P H C M S T R A T E G Y & I P B A M B O O H R Michelle Reed C M O S K I L L S U R V E Y
  3. 3. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 HR today sits smack-dab in the middle of the most compelling competitive battleground in business, where companies deploy and fight over that most valuable of resources— workforce talent. Matthew D. Breitfelder HBR: “Why did we ever go into HR”
  4. 4. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 “This is a war for talent” Steven Hankin McKinsey & Company Unemployed 4.7% May, 2016 EMPLOYED! 95.3% Talent Deficit
  5. 5. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 Among the jobs that 39-44 year olds began, one third ended in less than a year – Forbes v1yr Cost of replacing an employee is between 90% - 200% of their annual salary. – SHRM v 90- 200% 91% of Millennials expect to stay with your company fewer than three years. – Future Workplace v91% Average tenure for Millennials is 2 years (5 years for Gen X and Gen Y) – Payscale v 43% v2yrs Shrinking Tenure
  6. 6. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 Accelerating Half-Life of Hard-Skill Relevance
  7. 7. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 Increased Competition
  8. 8. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 HUMAN CAPITAL is quickly becoming the only sustainable source of competitive advantage. Alfred Marshall economist
  9. 9. –Bersin by Deloitte
  10. 10. – Ram Charan Best-selling Author & Business Advisor
  11. 11. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 What are hard skills? What are soft skills? And why should we care?
  12. 12. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 A closer look at hard skills
  13. 13. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 Hard skills are skills where the rules stay the same regardless of which company, circumstance or people you work with. https://bemycareercoach.com/soft-skills/hard-skills-soft-skills.html)
  14. 14. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 Soft skills are more important 20% Soft skills are just as important as hard skills 77% Would hire for strong soft skills 67% 9% Would hire for strong skills
  15. 15. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 It is no longer what you do that matters most and sets you apart from others, but how you do what you do. What are soft skills?
  16. 16. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 Where hard skills are about the what, soft skills are about the how.
  17. 17. Assessing Hard Skills
  18. 18. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 Feedback related to past work performance is the single best predictor of future job success
  19. 19. Assessing Soft Skills
  20. 20. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 Which soft skills are the right soft skills?
  21. 21. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 It’s all about context. Understanding the dynamics of the team, division, or department where the candidate will be placed. • What are this team’s strengths and weaknesses? • What skills does the team have in abundance? • What skills are lacking from the team?
  22. 22. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 Soft-Skills are the truest predictors of success
  23. 23. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 of newly hired employees will fail within 18 months * Source: “Hire for Attitude” Forbes, January 23, 2012 † Source: “Hiring for attitude: Research & tools to skyrocket your success rate” Mark Murphy, Leadership IQ, 2012 for lack of soft skills – such as professionalism or ability to get along with others Resign yourself to this reality 89%46%
  24. 24. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 18th Century 19th Century 20th Century 21st Century Agricultural Age (farmers) Industrial Age (factory workers) Information Age (knowledge workers) Conceptual Age (creators and empathizers) Affluence Technology Globalization High Low Abundance Automation Asia Dan Pink A Whole New Mind
  25. 25. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 * Source: CareerBuilder Flexible 51% Self Motivated 66% Strong Work Ethic 73%Dependable 73% Positive Attitude 72% Team-Oriented 60% Organized 57% Works Well Under Pressure 57% Effective Communicator 56% Confident 46% Hiring managers want more
  26. 26. Hard Skills Soft Skills
  27. 27. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 SOFT SKILLS are the oil that makes the hard-skills machine run smoothly.
  28. 28. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 Behavioral interviewing: Making it work
  29. 29. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 Traditional Interviews  What are your strengths and weaknesses?  Why are you interested in working for us?  Where do you see yourself in the next 5 years?  What did you like about your last job?
  30. 30. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 Behavioral Interviews  Describe a time you had to ask a number of questions and actively listen to fully understand a customer's issue. (Responsiveness)  What was the most challenging customer problem you had to solve and how did you solve it? (Problem solving)  Describe a recent situation when you had to handle an angry customer. (Unflappability)
  31. 31. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 Interviewing For Fit
  32. 32. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 People are infectious, so when hiring, ask yourself how will they infect your organization, for good or bad.
  33. 33. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 Signal to Noise Ratio
  34. 34. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 Following a national survey of job seekers and HR professionals, 43% said that “cultural fit” was the single most important determining factor when making a new hire. -Millennial Branding & Beyond.com Culture First
  35. 35. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 Cultural Undercurrents
  36. 36. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 Keep Records
  37. 37. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 Hidden bias: How it works. How to prevent it.
  38. 38. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 First. Be consistent.
  39. 39. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 Second. Open the door.
  40. 40. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 Third. Test your conclusions.
  41. 41. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 Finding Their Superpower
  42. 42. Practical Strategies for Powerful Candidate Selection bamboohr.com 1-866-387-9595 Thank you! Receive a free job posting on our ATS and full HRIS for one week. We will contact everyone within the next few days to set this up. BambooHR Improve your selection process through feedback from references on soft-skills Try it out for free: www.skillsurvey.com/tryit SKILLSURVEY
  43. 43. Questions? Rusty Lindquist V P H C M S T R A T E G Y & I N S I G H T S B A M B O O H R @ r u s t y l i n d q u i s t r u s t y @ b a m b o o h r . c o m w w w . l i n k e d i n . c o m / i n / r u s t y l i n d q u i s t Michelle Reed C H I E F M A R K E T I N G O F F I C E R S K I L L S U R V E Y @ r e e d m i c h e l l e 1 3 m r e e d @ s k i l l s u r v e y . c o m w w w . l i n k e d i n . c o m / i n / r e e d m i c h e l l e 1 3

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