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Agile dc2017 agile managers
1. The Role of Managers Supporting Agile Teams
Beth Hatter
AgileDC 2017
2. Beth Hatter
Agile Growth Lead – CSRA
• 12+ years in Software Industry
• Roles have included Analyst, Tester,
Product Owner, Project Manager
• Certified Scaled Agile Framework
Program Consultant (SPC4)
• Current SPCT Candidate
• PMP, PMI-ACP
• Certified AgilityHealth Coach (AHC)
• Certified Scrum Product Owner
(CSPO)
• Currently Agile trainer, coach, and all
around agile enthusiast
October 16, 2017 Beth Hatter - AgileDC 2017 2
Base is in eastern WA
3. Why the Focus on “Management”?
Management has
been called out as
one primary cause
of agile failure
Without guidance,
managers often try
to maintain control
rather than give
support
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4. October 16, 2017 Beth Hatter - AgileDC 2017 4
No Managers
to be Found!
Deploy
Product Backlog
Daily Scrum
Sprint
Retrospective
Sprint Backlog
Incremental Value
Delivered
Sprint Review
Sprint Planning
Product Owner
Scrum Master
Scrum Team
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Not a scrum master
Not a product owner
Not a team member
WHO AM I?!
Not an RTE
Not a business owner
Not a product manager
7. Culture Shift is Hard
Going from siloes to
collaborative team
culture is a huge shift
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8. October 16, 2017 Beth Hatter - AgileDC 2017 8
Managers go from managing
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To something more like…..leading in a
Lean-Agile way
18. Ground
Provide connection for team to the larger
organization strategy and goals
Navigate communications with finance, legal,
boards of directors, etc.
Understand process to gain training, procure
tools and support other team needs within
the enterprise
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19. Guard
Create psychological safety
Protect team from negative behaviors and
situations
Clients
Teams
Organizational
Address those things the teams can't handle -
hiring, personnel issues beyond team conflicts,
etc.
Champion teams staying together rather
than being ‘resource pools’
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20. Guide
Nurture good culture
Ensure work meet necessary standards
Demonstrate agile philosophy
Establish uniformity across teams (when
needed)
Cultivate sharing of knowledge and success across
enterprise
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21. Grow
Grow individuals on their career paths
Build skills by modeling and supporting
Support goals - both personal and professional – of
the team
Grow more leaders
Model growth mindset
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22. Who am I? I am all of these!
Culture Steward Enterprise Translator
Team Supporter People Champion
Be An Agile
Champion
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23. Don’t Neglect Management
Use them as champions and to grow the people
Show them the path
Include them in trainings
Help them own their new role
Often transparency starts here – They have the
insights up the enterprise, down to front line, and out
to customer
October 16, 2017 Beth Hatter - AgileDC 2017 23
Challenge of building teams that have not worked together before and often have not been exposed to agile methods and practices
Mixed experience levels
Mixed applications of ‘agile’ practices – some also no so ‘agile’!
Mixed ideas of roles vs contracts
Challenge of balancing product owner/Agile team mentality and focus business needs against a mixed bag of contracts and legacy SDLC deliverables
Challenge of different contractors on one team, as subcontractors, 1099s, etc.
Very frequently we have different contracts across parts of project – one contract for design and dev, one for testing/IV&V, one for deployment/operations