Digital transformation is the change associated with the application of digital technology in all aspects of human society. For businesses, it is about creating a competitive edge by digitizing operations for greater efficiency, intelligence and agility. One main challenge of digitization is modelling human behavior and cognitive processes into logical expressions that can be digitized and automated. How do we translate complex human behavior and thinking into digital processes? Frank Beyer, a business process management expert will share how approvals of various kind and pricing calculations can be automated thereby drawing on his experience with a pilot project at former employer Kyocera , a Japanese multinational electronics and ceramics manufacturer, automates its pricing calculation and approvals. Download the presentation from Frank Beyer and Bizagi as they discuss: •How to model human activities into digital processes •How to break the cognitive barrier to embark on RPA •The impact and hidden benefits of digitizing human activities About Kyocera KYOCERA Document Solutions America is a group company of Kyocera Corporation, the world's leading developer and manufacturer of advanced ceramics and associated products, including telecommunications equipment, semiconductor packages and electronic components. Kyocera Corporation's net sales totalled $13.1 Billion. About Bizagi Headquartered in the UK and with operations across North America, Europe and Latin America, Bizagi is a global leader in digital business platforms. With a global user community of over 650,000 process pioneers, Bizagi has helped over 500 enterprises in 50 countries to survive and thrive in the digital age. For more information, please visit www.bizagi.com Watch the Video here: https://youtu.be/A-0I47Qm5MY

1. Transforming Healthcare
using Artificial Intelligence
and Micro-Learning

2. Today’s speakers
Morgan Porter
CTO
Mentis Neuro Health
Mike May
VP North America
Bizagi
Barbara North
Chief Organizational Development Officer
Mentis Neuro Health

3. Brief Introduction to Bizagi
Transformation Story: Managing Change at Mentis
Neuro Health
Q&A – Your Chance to Ask Questions
Quick run through of what we’ll be talking about
Today’s session

4. We help organizations to
transform into digital businesses

5. Global customers and partners
PARTNERS

6. Transformation Story:
Mentis Neuro Health

7. Mentis Neuro Health
Experts in Neuro-Rehabilitation

8. So where did our digital journey begin?
“Technology is less than
50% of the equation.”
We needed to make our services more scalable,
while improving the customer experience

9. Our digital
journey so far

10. We started by digitizing our patient
intake / on-boarding process
Reducing patient on-boarding time by 90% in
just 90 days ,helping us to increase patient
numbers by 21%

11. What are we working on now?
Transforming our growing
operations for the digital age
Leverage technology to increase operational efficiency
Use AI to constantly improve patient outcomes
Deliver improved and consistent service across all sites
Ensure continued regulatory compliance

12. Introducing Mentis Apollo

13. The role of AI / Machine Learning
Through AI we can accurately automate treatment scheduling
We do this through mining our patient outcome data
So we can better manage our resources, while improving outcomes
Helping us to scale knowledge as the business grows

14. We digitized our education & professional
development resources across our workforce
Digitizing Employee Education
Digitizing education for staff, patients and families
Automating learning at required schedules

15. Context based, bite-sized video
education available to staff via mobile
at the perfect moment
Introducing Micro Learning
Improves care by educating staff at the perfect moment
More efficient use of staff resources across the business
Protecting compliance by demonstrating intelligent training

16. So how did we approach the project?
''We focused on the what
and why, not the how'‘
Adopt agile methodologies
Find a common language to help Business & IT collaborate
Needed to integrate with LMS

17. Why did we choose Bizagi?
Expert Support services
Agile Methodology
Platform scalability
Integration
Our Process Automation Platform
The Digital Business Platform

18. Benefits
Efficient and consistent operations across sites
More patients, better experience, better outcomes
Leaps forward in intelligence, analytics and compliance
We’ve created a culture of digital process innovation

19. What does the future hold for
Mentis Neuro?

20. What’s next?
Creating interfaces for patients and families
Continually increasing automation and intelligence
Publish patient outcome data with the world

21. Thank You

22. E-BookCase Studies
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www.bizagi.com
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23. Thank you