This document discusses enhancing SharePoint with business process management (BPM) capabilities. It describes how integrating SharePoint with a BPMS like Bizagi can provide benefits like improved collaboration, a familiar user interface, and enhanced processes and reporting. The document outlines when different BPM options like SharePoint workflows, workflow tools and a full BPMS are appropriate. It also explains how Bizagi in particular addresses the needs of both business users and IT with its model-driven approach and integration capabilities.
3. AGENDA
1User Story: How SharePoint + BPM
enriches user experience?
2An Architect’s View: When to use
SharePoint WF, Workflow Tools, BPMS?
3I already have SharePoint, why do I
need a BPMS?
4I already have BPMS, why do I need
SharePoint?
5Why Bizagi and not another BPMS?
5. Sports
Marketing
Contracts
are always:
High-value
Undergo faster approval
Long negotiation process
Multiple approval
Co-ordination with various
departments
6. Business Process - Illustration
Negotiation Stage Contracting Stage
SM Manager
Update/Terminate
Negotiation
Form
Creation
Negotiation
Form
Approval
Draft
Contract
Contract Life
Cycle
SM Manager SM Director(s)
Legal Controlling Finance
Collaboration
Extend
Report(s)
Controlling
Workflow
Multi-step approval(s)
Collaboration across various departments
Document storage
Reports
Finance
SM Director(s)
7. How do we
achieve
collaboration
across
departments?
Working
behaviour of
Marketing
department is
different when
compared to
Finance &
Controlling
departments.
Each
department
has its own
portal of
app(s).
Marketing
user(s) are
UI savvy.
8. End-user
Expectations!!
Rich Look-n-Feel
I expect the application to have classy look where I
enjoy working with it.
Ease of Accessibility
I don’t want to jump between multiple applications
for performing my task(s).
User Experience
High-performant application, responsive, perform
my task in few clicks.
Functionally Correct
Application should adhere to all stated
requirements.
1
2
3
4
14. BPMS
Escalation &
Alerts
Multi-path
process flows
Reporting
An Architect’s View
Escalation &
Alerts
Multi-step
processes
Monitoring
SharePoint based
Workflow
Workflow Tools
Application-centric
Processes
Enterprise-level
Processes
Department-specific
Processes
Task routing
Complex
Processes
Process-lifecycle
Task
Simulation
Continuous Process
Improvement
Simple Sequential/
State machine
Processes
Document-centric
simple workflow
Forms-Driven
Process Optimization
Simple Sequential
Processes
Process
Collaboration
Agility in process
changes
Highly dependent
on IT
Custom Implementation
15. Why do I need
BPMS?
I already
Have SharePoint!
16. How does different PoV(s) get addressed?
Increased process efficiency/productivity.
Continuous Process Improvement.
Improved process quality/consistency/
compliance.
Cost reduction.
Process Collaboration resulting in
high customer satisfaction.
Better reporting of process performance.
BPMS
System from Business Perspective
System from IT Perspective
Solution Agility.
Process Management
Rule Management
Integration & Automation
Responding to Change
Expanding Scope
Shorter Time To Market (TTM).
Cost reduction.
17. Why do I need
SharePoint?
I already have BPMS!
18. SharePoint Potential at Enterprise?
In recent past, SharePoint has been looked as one of the successful collaboration platforms by many enterprises.
Collaboration sites & sub-sites
Role-based Dashboard & Reporting
BP Forms & Workflows
Blogs
Wiki(s)
Activity Feeds
Personal Profiles
Mysite
Online active user support forum/helpdesk
Online Transactions
Self-Service System(s)
BPMS
Corporate Sites
Partner Portals
Career Sites
A complete document management solution
Supports storage of various document types
Secure document access with variety of permission-level.
22. Bizagi Capabilities
1Single process model shared by both Business &
IT team.
2Simplified development! Ability to realize
process-centric systems in short time.
3Clean & elegant separation of process from data.
4Flexible integration with legacy system(s).
5Flexible UI customization to meet varying user
expectations.
6 Low cost with better ROI.
30. Bizagi System Integration
• SOAP / Rest web services
• Data Virtualization / Replication
• SMTP / LDAP support
• ECM Repository support
• SOA Integration Layer for external
applications
• SAP Connector
• SharePoint / Portal web parts
31. SharePoint Integration
• SharePoint web parts
• Data Virtualization / Replication
• SharePoint as ECM Document Repository
• Integration with SharePoint web services
API
32. SharePoint web parts
• Bizagi Work Portal
• My Inbox
• Activity Form
• Case Summary
• Start Process List
• Start Process button
Work Portal
My Inbox
Activity Form
Case Summary
Start Process List Start Process Button
33. SharePoint web part interaction
• Bizagi Work Portal
• My Inbox
• Activity Form
• Case Summary
• Start Process List
• Start Process button
35. Collaborative BPM Solution
Benefits of an integrated SharePoint/Bizagi BPMS:
Quick and simple to install
Broad range of BPM functions
Familiar Windows/SharePoint environment
‘Click and Share’
Enhanced Publishing / Document Repository
Enhanced Business Collaboration