Neil Simpson at Innovelocity showcases Six Sigma, BPM, Digitalization -Different Paths to the Same Destination? at Gartner BPM Summit 2015 at National Harbour, Maryland in September 2015 to over 135 esteemed delegates. Understand how different methodologies have evolved to cope with business challenges, yet BPM is still considered the most adept choice to solving these challenges. To find out more in how you can start your BPM journey, log on to www.bizagi.com to find out more!

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2. Bizagi & Innovelocity 2015 | Six Sigma, BPM, Digitalization – Different Paths to the Same Destination?
 Established in 2007
 Deep Industry Expertise with Full-Service BPM Consultancy
 Customers ranging from SME-Fortune500
Who are we…?
Healthcare & Health Insurance High Tech Manufacturing Automotive Manufacturing

3. Bizagi & Innovelocity 2015 | Six Sigma, BPM, Digitalization – Different Paths to the Same Destination?
Most of our clients are business
divisions, looking for a solution to
specific
business challenges

4. Bizagi & Innovelocity 2015 | Six Sigma, BPM, Digitalization – Different Paths to the Same Destination?
What typical Business Challenges
are customers trying to solve?
Effective
Utilisation
of Resources
(Productivity)
Improvements
aligned to
Customer
Expectations
(Satisfaction)
Speed of
Execution
(Cycle Time)
Compliance
(Regulatory,
Financial)

5. Bizagi & Innovelocity 2015 | Six Sigma, BPM, Digitalization – Different Paths to the Same Destination?
The Promise of BPM
Higher levels of customer service
Reduction in operational costs
Improved cycle
time
Competitive
advantage
Consistent SLAs
Improved visibility
Efficiency gains
Faster time to market
Paper-less office Improved business performance
Increase agility Better employee
productivity
Improved cost per
transaction

6. Bizagi & Innovelocity 2015 | Six Sigma, BPM, Digitalization – Different Paths to the Same Destination?
According to Gartner
70%Of BPM initiatives Fail…

7. Bizagi & Innovelocity 2015 | Six Sigma, BPM, Digitalization – Different Paths to the Same Destination?
Should you try a different Program?
Six Sigma
Operational Excellence
TQM
Lean DigitalizationBPI
Helix Methodology
HEI/BPA
PDCA
ISO 9000
Trillium Model
Baldridge Criteria

8. Bizagi & Innovelocity 2015 | Six Sigma, BPM, Digitalization – Different Paths to the Same Destination?
Your existing BPM effort can be leveraged.
We argue “No”

9. Bizagi & Innovelocity 2015 | Six Sigma, BPM, Digitalization – Different Paths to the Same Destination?
Different Programs, Common Ground
‘In the Beginning’
Deming Method: systems
thinking, variation, 14
points
‘80s
TQM/BPR: improve,
simplify, integrate
processes end-to-end
‘90s
Lean Six Sigma: statistical
theory, measurement,
eliminating waste
‘00s
BPM: modeling,
automation
‘10s
Digitalization:
IoT & mobile
The evolution of Business Process Improvement

10. Bizagi & Innovelocity 2015 | Six Sigma, BPM, Digitalization – Different Paths to the Same Destination?
Good Business Practices
of successful BPM / business transformation
initiatives5

11. Bizagi & Innovelocity 2015 | Six Sigma, BPM, Digitalization – Different Paths to the Same Destination?
Define project in context of mission, strategy and
customer needs … and repeat the context constantly
Establish measurable goals for the project that are
clearly related to key business indicators
Start solving significant business problems –
prioritize, commit, and focus on delivering value right
away
1 – Align projects to Strategy & Goals

12. Bizagi & Innovelocity 2015 | Six Sigma, BPM, Digitalization – Different Paths to the Same Destination?
2 – Secure Business Engagement &
Ownership
Leadership must give constancy of purpose communicate expectations, drive
commitment
Give each process a clear owner from
the business drive adherence and make
decisions - full consensus is not always possible.
Provide advancement and learning opportunities
ITIT FinanceFinance OpsOps
Single X-Functional OwnerSingle X-Functional Owner

13. Bizagi & Innovelocity 2015 | Six Sigma, BPM, Digitalization – Different Paths to the Same Destination?
3 – Design with a Systems Approach
Find the proper scope and set realistic
boundaries: start from the top and
decompose to the correct level.

14. Bizagi & Innovelocity 2015 | Six Sigma, BPM, Digitalization – Different Paths to the Same Destination?
1 2 3
Every business area,
business process, or
process step is a
system:
Start from a model
of the highest level
system for your
company
Break down to the
correct level:
Business
Area
Business
Process
Process
Step
Decomposes to multiple
Decomposes to multiple

15. Bizagi & Innovelocity 2015 | Six Sigma, BPM, Digitalization – Different Paths to the Same Destination?
Establish a Baseline measure and document the current state of
your process first.
Measure Often understand and eliminate causes of variation.
Commit to continuous improvement release often (<90
days), observe and improve.
 Don’t Wait until everything is designed perfectly.
 It will never happen – design, deploy, review, enhance.
4 – Establish Measurement &
Continuous Improvement

16. Bizagi & Innovelocity 2015 | Six Sigma, BPM, Digitalization – Different Paths to the Same Destination?
5 – Implement Adaptable Business
Applications
The Bizagi Way…

17. Bizagi & Innovelocity 2015 | Six Sigma, BPM, Digitalization – Different Paths to the Same Destination?
Good Business Practices are Universal
Deming Six
Sigma
BPM Good Business Practices
Plan Define Define Align to Strategy and Goals
Business Engagement & Ownership
Do Measure Model Systems Approach
Analyze
Improve Execute Adaptable business applications
Check/Act Control Monitor/
Optimize
Measurement, Feedback and Continuous
Improvement
Repeat
Focus on improving: Cycle Time, Customer Satisfaction, Productivity, Compliance
= Happy Customers, Successful BPM Program

18. Bizagi & Innovelocity 2015 | Six Sigma, BPM, Digitalization – Different Paths to the Same Destination?
Is BPM the right road?
BPM is proven to deliver improvements in cycle time, productivity, customer satisfaction and compliance.
If you follow key good business practices in your BPM implementation, you’ll successfully reach your
destination

19. Bizagi & Innovelocity 2015 | Six Sigma, BPM, Digitalization – Different Paths to the Same Destination?
Start your BPM journey today…
www.Bizagi.com
www.linkedin.com/company/bizagi
www.twitter.com/bizagi
Neil Simpson | Bizagi: steve.yount@bizagi.comContact speaker:
| #BizagiLive