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The CEO Brand and Corporate
Success
Bolaji Okusaga
1. Creating a Dual Personality
• The Corporate and the Individual
Introduction

REALITY

PRACTICE

• In the normal context, a company as
corporate citizen should have a
life, an essence and a personality
• This personality distinguishes the
Company from other companies
which offer similar products or
service.

• However, most companies as
corporate citizens take the definition
of their life, character and personality
from individuals who are either
founders or operators.
• Indeed, companies are defined by
the character and personalities of
their founders or those who run
them.
Defining the Interplay Between the
Corporate and CEO Personality
Culture

The
Corporate
Personality
Governance

The CEO
Personality
The CEO as the Mind of the Organization
The CEO

Values

Philosophy Character
Influence

The values, the philosophies and the characters of these
individuals usually rub-off on these entities and determine
their success or failures.
Hence, it is difficult to think about Apple without thinking of
Steve Jobs, or Microsoft without Bill Gates or Virgin without
Richard Branson or South-West Airlines without Herb
Kelleher or General Electric without Jack Welch.
The CEO and the Structure of Corporate
Thought

• The personality of the CEO
A change
agent

A deal maker

A hardline
technocrat

A quiet and
conservative
builder

A people
person

Corporate
Philosophy,
Corporate
Culture,
Values,
Character

The CEO

The CEO’s character has an impact on the direction of the company he / she
runs. Since the buck stops on the CEOs table, the direction of the enterprise is
certain to be shaped by his/her temperament.

A CEO that knows his onion will lead the charge
because there is no change without character
How the CEO Character Shapes the
Corporate View

Apple Under Steve Jobs
(Republican Views)
• Company does not do free or
Open Source Applications
• The IOS is closed and does not
interact with other
Applications

Google Under Larry Page
and Sergey Brin
(Democratic Views)
• Company does free and Open
Source Application
• Android is open and cheap to
access
The CEO as the Turn-around Master
Roberto Goizueta

Lou Gerstner

• Taking over from Lucian Smith,
rekindled the Coke appeal by
introducing far reaching
changes
• The high point of his era at
Coke was the introduction of
the diet brands and Coke
Classic
• A CUBAN IMMIGRANT

• He took over from John Akers
and brought back IBM from
the brink
• He prioritized the IT business
and grew earnings in that
division by over 50%
• He also embraced the internet
and drove an innovative
culture at IBM

COCA-COLA

IBM

Jack Welch

• Taking over from Reg Jones, he
re-ordered the priority of GE
• Moving GE out of White Goods
business having lost cost
advantage to Asian Companies
• He prioritized turbines,
healthcare and finance, making
GE America’s most loved
company

GE
Where are the Women

Carly Fiona

Indra Nooyi

Oprah Winfrey

• Under her, HP weathered
the storm of the dot-com
bubble, acquiring Compaq
and becoming one of the
strongest players in the
Computer hardware
market.

• According to BusinessWeek
since she started as CFO in
2000, the company's
annual revenues have risen
72%, while net profit more
than doubled, to $5.6
billion in 2006

• Credited with creating a
more intimate confessional
form of media
communication, she is
thought to have
popularized and
revolutionized the tabloid
talk show genre pioneered
by Phil Donahue
The Entrepreneur and the Empire
Builder

Sam Walton

Steve Jobs

Redefined retail business

Redefined the way we work,
consume information and
listen to music, bridging the
divide between arts and
science

Creating the Walmart
phenmenon – a Cocktail of
Retail, Vending and
Financial Services

Aliko Dangote
Moved from Haulage, to
Commodities Trading , to
Production, building a
diversified Conglomerate
and becoming Africa’s
richest Man
The Nigerian Example
Jim Ovia
• Redefined the concept of Banking in Nigeria by introducing On-Line-Real-Time
Banking and Convenience Banking before it became the minimum standard of entry
thereby beating Competitors like Guaranty Trust and Diamond Bank.

Fola Adeola and Tayo Adenirokun
• Pursued a value-added strategy that most bankers usually avoid in order to save cost
and created a differentiated value proposition
• Built banking halls with grandiloquent facades and boutique interior designs which
offered comfort and style and elevated customer experience using people and
technology

Eneli Kuku and Obiora
• Redefined health care delivery in Nigeria by being the first publicly quoted Hospital.
Through its access to funds from the capital market, it was able to raise enough funds
to procure state of the art medical equipment and hire experienced personnel
thereby raising the bar in private health care delivery
2. The Corporate Personality
• Is it Human or Institutional?
Corporate Governance and the
Institutional Route to Creating Value
The Struggle
Between Enterprise
and the Individual
Corporate Governance
often lays water-tight
rules which prevent
individuals from overpowering an enterprise

The Transition…

The Laissez-faire Order
Enlightened Self
Interest
The Era of Regulation

This perspective looks
at an enterprise as
institutional citizen
which must be
protected

The Power
Dynamics

The Era of the Triple
Bottomline
The Era of Sustainability

Institutional Power
against the charisma
and genius of the
Individual
Does Corporate Governance Limit
Individual Initiative?
The Basis – Guided Leadership
• The believe that concentration of too much power in the hands
of an individual may be counter-productive as such individual
may become power drunk or corrupt.
• The thinking is that creating processes and procedures as
opposed to allowing the discretion of the CEO prevail all the
time, is a better route to attaining growth and stability of the
enterprise.

The Individual’s point of Departure – The Place of
Genius and Charisma

• Under the same rules – Jack Welch is
different from Jeff Immelt and Steve Jobs
is different from Tim Cook
The Clash of Corporate Vision and the Will of the
Individual

The battle between John
Sculley and Steve Jobs

The decision of the board
to side with John Sculley

The exit of Steve Jobs

The fall of Apple

The return of human will
in driving corporate vision

The rise of Apple
No!
Its Not the Individual, it’s the Collective…

The American Hero

Striking a Balance

The Asian Example

• Under the American
Context, the CEO has the
power to create
exceptional shareholder
value, he or she also has
the power to destroy
value and given the need
to keep value growing.

• Despite the power of the
CEO, organizations need
to strike the right balance

• Let’s look at the success of
Asian companies like
Toyota, Honda, Tata,
Samsung, LG and Hyundai –
who are the Icons?
• Beginning to outperformed
their American counterpart
and conquering the world.
Thank you.

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The CEO Brand and Corporate Success: How Leadership Shapes Organizational Culture

  • 1. The CEO Brand and Corporate Success Bolaji Okusaga
  • 2. 1. Creating a Dual Personality • The Corporate and the Individual
  • 3. Introduction REALITY PRACTICE • In the normal context, a company as corporate citizen should have a life, an essence and a personality • This personality distinguishes the Company from other companies which offer similar products or service. • However, most companies as corporate citizens take the definition of their life, character and personality from individuals who are either founders or operators. • Indeed, companies are defined by the character and personalities of their founders or those who run them.
  • 4. Defining the Interplay Between the Corporate and CEO Personality Culture The Corporate Personality Governance The CEO Personality
  • 5. The CEO as the Mind of the Organization The CEO Values Philosophy Character Influence The values, the philosophies and the characters of these individuals usually rub-off on these entities and determine their success or failures. Hence, it is difficult to think about Apple without thinking of Steve Jobs, or Microsoft without Bill Gates or Virgin without Richard Branson or South-West Airlines without Herb Kelleher or General Electric without Jack Welch.
  • 6. The CEO and the Structure of Corporate Thought • The personality of the CEO A change agent A deal maker A hardline technocrat A quiet and conservative builder A people person Corporate Philosophy, Corporate Culture, Values, Character The CEO The CEO’s character has an impact on the direction of the company he / she runs. Since the buck stops on the CEOs table, the direction of the enterprise is certain to be shaped by his/her temperament. A CEO that knows his onion will lead the charge because there is no change without character
  • 7. How the CEO Character Shapes the Corporate View Apple Under Steve Jobs (Republican Views) • Company does not do free or Open Source Applications • The IOS is closed and does not interact with other Applications Google Under Larry Page and Sergey Brin (Democratic Views) • Company does free and Open Source Application • Android is open and cheap to access
  • 8. The CEO as the Turn-around Master Roberto Goizueta Lou Gerstner • Taking over from Lucian Smith, rekindled the Coke appeal by introducing far reaching changes • The high point of his era at Coke was the introduction of the diet brands and Coke Classic • A CUBAN IMMIGRANT • He took over from John Akers and brought back IBM from the brink • He prioritized the IT business and grew earnings in that division by over 50% • He also embraced the internet and drove an innovative culture at IBM COCA-COLA IBM Jack Welch • Taking over from Reg Jones, he re-ordered the priority of GE • Moving GE out of White Goods business having lost cost advantage to Asian Companies • He prioritized turbines, healthcare and finance, making GE America’s most loved company GE
  • 9. Where are the Women Carly Fiona Indra Nooyi Oprah Winfrey • Under her, HP weathered the storm of the dot-com bubble, acquiring Compaq and becoming one of the strongest players in the Computer hardware market. • According to BusinessWeek since she started as CFO in 2000, the company's annual revenues have risen 72%, while net profit more than doubled, to $5.6 billion in 2006 • Credited with creating a more intimate confessional form of media communication, she is thought to have popularized and revolutionized the tabloid talk show genre pioneered by Phil Donahue
  • 10. The Entrepreneur and the Empire Builder Sam Walton Steve Jobs Redefined retail business Redefined the way we work, consume information and listen to music, bridging the divide between arts and science Creating the Walmart phenmenon – a Cocktail of Retail, Vending and Financial Services Aliko Dangote Moved from Haulage, to Commodities Trading , to Production, building a diversified Conglomerate and becoming Africa’s richest Man
  • 11. The Nigerian Example Jim Ovia • Redefined the concept of Banking in Nigeria by introducing On-Line-Real-Time Banking and Convenience Banking before it became the minimum standard of entry thereby beating Competitors like Guaranty Trust and Diamond Bank. Fola Adeola and Tayo Adenirokun • Pursued a value-added strategy that most bankers usually avoid in order to save cost and created a differentiated value proposition • Built banking halls with grandiloquent facades and boutique interior designs which offered comfort and style and elevated customer experience using people and technology Eneli Kuku and Obiora • Redefined health care delivery in Nigeria by being the first publicly quoted Hospital. Through its access to funds from the capital market, it was able to raise enough funds to procure state of the art medical equipment and hire experienced personnel thereby raising the bar in private health care delivery
  • 12. 2. The Corporate Personality • Is it Human or Institutional?
  • 13. Corporate Governance and the Institutional Route to Creating Value The Struggle Between Enterprise and the Individual Corporate Governance often lays water-tight rules which prevent individuals from overpowering an enterprise The Transition… The Laissez-faire Order Enlightened Self Interest The Era of Regulation This perspective looks at an enterprise as institutional citizen which must be protected The Power Dynamics The Era of the Triple Bottomline The Era of Sustainability Institutional Power against the charisma and genius of the Individual
  • 14. Does Corporate Governance Limit Individual Initiative? The Basis – Guided Leadership • The believe that concentration of too much power in the hands of an individual may be counter-productive as such individual may become power drunk or corrupt. • The thinking is that creating processes and procedures as opposed to allowing the discretion of the CEO prevail all the time, is a better route to attaining growth and stability of the enterprise. The Individual’s point of Departure – The Place of Genius and Charisma • Under the same rules – Jack Welch is different from Jeff Immelt and Steve Jobs is different from Tim Cook
  • 15. The Clash of Corporate Vision and the Will of the Individual The battle between John Sculley and Steve Jobs The decision of the board to side with John Sculley The exit of Steve Jobs The fall of Apple The return of human will in driving corporate vision The rise of Apple
  • 16. No! Its Not the Individual, it’s the Collective… The American Hero Striking a Balance The Asian Example • Under the American Context, the CEO has the power to create exceptional shareholder value, he or she also has the power to destroy value and given the need to keep value growing. • Despite the power of the CEO, organizations need to strike the right balance • Let’s look at the success of Asian companies like Toyota, Honda, Tata, Samsung, LG and Hyundai – who are the Icons? • Beginning to outperformed their American counterpart and conquering the world.