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“The Social Media Canvass
  For Crime Prevention”
Healthy Relationships
           = Safe Communities
    @OfficerVella Meets    #SMiLEcon     #OccupyTO #OWS
    @Daniela_Aum
                                    IF YOU EAT THE CAKE!!!
Social Media Is An Effective Tool
Key Messages
• Crimes can be PREVENTED if police engage
  on social media
• Crimes can be SOLVED quickly if police are
  engaged on social media
• Relationships between police officers and the
  community in social media are key to
  preventing and solving crime
• Anonymous Crime Stoppers programs led by
  community in partnership with police and
  media are integral to community safety.
Relationships Are Key!
          Make It Memorable!
        The Maple Syrup Game!
    • Make a new friend outside of the room
    • Tweet “The State of NOW” &
      #SMiLEcon for an authentic Canadian
      MAPLE CANDY!!! :)             @ONGIA
@TPAca     @CPPOM      @TorontoPolice
                                        @PreventGangs
@TPAAAca @HeroesInLife @GraffitiBMXCop
              @WalkForJustice           @NoToGangsorg
@CSIWorld     @UMOVEto           BronteEvents
@1800222tips  @SSENca            @Water4Tanzania
@CanStopCrime
#SM | Purpose | Process
 Payoff | Potential 4 #LE
Presentation Disclaimer
• This presentation is prepared by Scott Mills
  for the purpose of showing the purpose,
  process, payoff and potential of police using
  social media with a theme of relationships
  and technology to prevent and solve crime.
  The viewpoints are my own and do not reflect
  the official policy and procedures of the
  Toronto Police Service or Crime Stoppers
  International who I represent in official
  capacities.
“How Do We Do This?”
  “High Tech - High Touch”
      @WardClapham
• Purpose

• Process

• Payoff

• Potential
BE A WITNESS
    Call The Police Directly Should Be
                Encouraged
• Need to put the officer name and
  contact info out regularly
  – Both Telephone # and E-mail



• Emergency 911
• Non-Emergency Police #
Crime Stoppers
            Anonymous Tips
         PREVENT | Solve Crime
•   Talk
•   Type
•   Text
•   Facebook “Leave A Tip” Tab
•   iPhone App
•   Android App
Purpose
        Social Media Canvass
•   ID the suspect wanted for sex assault
•   Arrest suspect for sex assault
•   Warn other potential victims
•   Improve atmosphere of safety in area
•   Personal, caring message from officer
•   Direct access to viewing composite sketch
•   Direct access to viewing surveillance video
•   Continue the canvass online after club goers
    have gone home
Process
• Victim and composite artist meet to do sketch
• Composite sketch released to media and
  official police social media on Facebook and
  Twitter
• Video appeal of officer recorded and posted
  to Youtube - engaged on Facebook and
  Twitter
• QR Codes created via bit.ly
• Flyer created by Crime Analyst
Social Media Canvass
        “How To Do This”
• Social media canvass is dependent on
  relationships in social media of individual
  police officers
• Need officers with a following on Facebook
  and Foursquare of the target audience
• Those involved in gang prevention, school
  cops, and street cops are the best for this
• In Toronto ideal officers are the Community
  Response Unit officers in the downtown core
  known as 52 Division.
Case Study #1
        Violent Sex Assault
• October, 2010
• Toronto Entertainment
  District
• Composite Sketch of
  Suspect
• Police canvass of the
  area
• Media Releases
• Additional Police
  Presence
• *NEW* - A Social Media
  Canvass!
Composite Sketch
by Toronto Police Artist
       Jo Orsati
            Suspect to ID
            Sexual Assault
            October, 2010
            Toronto, Ontario
            Canada
Personal Appeal by Officer
     Youtube Video
Surveillance Video of Suspect
Posted to Official Police Youtube
Composite
 Description
Contact Info
  Youtube
 Facebook
   Twitter
Video of OIC
Surveillance
   Video
Toronto Ontario Canada
 Entertainment District
52 Division
Toronto Entertainment District
52 Division
Street Level Talking With People
Facebook Places Check Ins
  Foursquare Check Ins
Introduction To Followers That Cop is “On
     Patrol” + Posting To Social Media
Starting Out The Patrol
    “Having a Tea”
Social Media Check Ins Keep
Officers/Community Aware of New
         Names Of Clubs
Check Ins Allow Officers/Community
 To Know What Is Going On/Where
Check In At Club Near Scene
 At Similar Time to Incident
Foursquare Check In At
Restaurant Near Scene
Chatter About “Scene” on
  Street At Night Club
Facebook Places Check In
    Club Near Scene
Talking to Club Owners
Facebook Places Check Ins
Virtual Canvass Leads To Positive
 Police-Community Interactions
          The Next Day
Facebook Places Check In
More Engagement Than Foursquare
Benefit: Continue Virtual
  Canvas From Office
          Videos of appeal posted days
          later
          Different officers can
          participate
          Community can/will assist
          In social media
Mothers Day
Virtual Canvass Continues
Virtual Canvass Continues At
         #SmileCon
Virtural Patrol Leads To
Community-Cop Connection
Check Ins at Homicide Scenes +
Follow Up With Community Appeal
Homicide Scene
Check Ins Help Find Witnesses +
         Solve Cases
Face of Toronto Police
Homicide Squad Social Media
• Detective Sergeant Frank Skubic
Toronto Police Service
Homicide Squad Social Media
IDEAS/ “Food For Thought”
Balance Prevention | Solving Crime
      Personal | Professional




    Following Slides Are Points Of
  Interest From An Officer Who Has
     Lived 8 Years of Professional
           Social Media Use
Teamwork & Positive Attitude
Social Media Key To Success
• Thanks to our Corp Comm Team
Graffiti Community Building
Youtube.com/LegalGraffitiArt
“TRUST Cops/Kids/Community”
   BMX | Youth Engagement
  Youtube.com/TorontoBMX
Personal | Professional | Cops | Social Media
                @DaveMarcus
“Establish Your Own + Family’s Comfort Level”
Relationships / Technology
 Prevents | Solves Crimes




InternetViolencePrevention.com
scotmills@gmail.com
Community | Police
Working Together For Success & Safety
               @SSENca #livenow




SSEN.ca | @SSENca | Facebook.com/SSENca

                             TY Laurie! @lawscomm
                             {*Hugs*} #smilecon
Positive Relationships Are Key
     To Community Safety
           Worldwide
   FOCUS YOUR *ROI* ON
        RELATIONSHIPS




AND …… EAT THE CAKE!!!!!
“Be safe & know that you are loved and appreciated. We

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Social Media Canvass For Crime Prevention SMILE Conference Vancouver by Scott Mills

  • 1. “The Social Media Canvass For Crime Prevention”
  • 2. Healthy Relationships = Safe Communities @OfficerVella Meets #SMiLEcon #OccupyTO #OWS @Daniela_Aum IF YOU EAT THE CAKE!!! Social Media Is An Effective Tool
  • 3. Key Messages • Crimes can be PREVENTED if police engage on social media • Crimes can be SOLVED quickly if police are engaged on social media • Relationships between police officers and the community in social media are key to preventing and solving crime • Anonymous Crime Stoppers programs led by community in partnership with police and media are integral to community safety.
  • 4. Relationships Are Key! Make It Memorable! The Maple Syrup Game! • Make a new friend outside of the room • Tweet “The State of NOW” & #SMiLEcon for an authentic Canadian MAPLE CANDY!!! :) @ONGIA @TPAca @CPPOM @TorontoPolice @PreventGangs @TPAAAca @HeroesInLife @GraffitiBMXCop @WalkForJustice @NoToGangsorg @CSIWorld @UMOVEto BronteEvents @1800222tips @SSENca @Water4Tanzania @CanStopCrime
  • 5. #SM | Purpose | Process Payoff | Potential 4 #LE
  • 6. Presentation Disclaimer • This presentation is prepared by Scott Mills for the purpose of showing the purpose, process, payoff and potential of police using social media with a theme of relationships and technology to prevent and solve crime. The viewpoints are my own and do not reflect the official policy and procedures of the Toronto Police Service or Crime Stoppers International who I represent in official capacities.
  • 7. “How Do We Do This?” “High Tech - High Touch” @WardClapham • Purpose • Process • Payoff • Potential
  • 8. BE A WITNESS Call The Police Directly Should Be Encouraged • Need to put the officer name and contact info out regularly – Both Telephone # and E-mail • Emergency 911 • Non-Emergency Police #
  • 9. Crime Stoppers Anonymous Tips PREVENT | Solve Crime • Talk • Type • Text • Facebook “Leave A Tip” Tab • iPhone App • Android App
  • 10. Purpose Social Media Canvass • ID the suspect wanted for sex assault • Arrest suspect for sex assault • Warn other potential victims • Improve atmosphere of safety in area • Personal, caring message from officer • Direct access to viewing composite sketch • Direct access to viewing surveillance video • Continue the canvass online after club goers have gone home
  • 11. Process • Victim and composite artist meet to do sketch • Composite sketch released to media and official police social media on Facebook and Twitter • Video appeal of officer recorded and posted to Youtube - engaged on Facebook and Twitter • QR Codes created via bit.ly • Flyer created by Crime Analyst
  • 12. Social Media Canvass “How To Do This” • Social media canvass is dependent on relationships in social media of individual police officers • Need officers with a following on Facebook and Foursquare of the target audience • Those involved in gang prevention, school cops, and street cops are the best for this • In Toronto ideal officers are the Community Response Unit officers in the downtown core known as 52 Division.
  • 13. Case Study #1 Violent Sex Assault • October, 2010 • Toronto Entertainment District • Composite Sketch of Suspect • Police canvass of the area • Media Releases • Additional Police Presence • *NEW* - A Social Media Canvass!
  • 14. Composite Sketch by Toronto Police Artist Jo Orsati Suspect to ID Sexual Assault October, 2010 Toronto, Ontario Canada
  • 15. Personal Appeal by Officer Youtube Video
  • 16. Surveillance Video of Suspect Posted to Official Police Youtube
  • 17. Composite Description Contact Info Youtube Facebook Twitter Video of OIC Surveillance Video
  • 18. Toronto Ontario Canada Entertainment District
  • 20. 52 Division Street Level Talking With People
  • 21. Facebook Places Check Ins Foursquare Check Ins
  • 22. Introduction To Followers That Cop is “On Patrol” + Posting To Social Media
  • 23. Starting Out The Patrol “Having a Tea”
  • 24. Social Media Check Ins Keep Officers/Community Aware of New Names Of Clubs
  • 25. Check Ins Allow Officers/Community To Know What Is Going On/Where
  • 26. Check In At Club Near Scene At Similar Time to Incident
  • 27. Foursquare Check In At Restaurant Near Scene
  • 28. Chatter About “Scene” on Street At Night Club
  • 29. Facebook Places Check In Club Near Scene
  • 30. Talking to Club Owners Facebook Places Check Ins
  • 31. Virtual Canvass Leads To Positive Police-Community Interactions The Next Day
  • 32. Facebook Places Check In More Engagement Than Foursquare
  • 33. Benefit: Continue Virtual Canvas From Office Videos of appeal posted days later Different officers can participate Community can/will assist In social media
  • 36. Virtural Patrol Leads To Community-Cop Connection
  • 37. Check Ins at Homicide Scenes + Follow Up With Community Appeal
  • 38. Homicide Scene Check Ins Help Find Witnesses + Solve Cases
  • 39. Face of Toronto Police Homicide Squad Social Media • Detective Sergeant Frank Skubic
  • 40. Toronto Police Service Homicide Squad Social Media
  • 41. IDEAS/ “Food For Thought” Balance Prevention | Solving Crime Personal | Professional Following Slides Are Points Of Interest From An Officer Who Has Lived 8 Years of Professional Social Media Use
  • 42. Teamwork & Positive Attitude Social Media Key To Success • Thanks to our Corp Comm Team
  • 44. “TRUST Cops/Kids/Community” BMX | Youth Engagement Youtube.com/TorontoBMX
  • 45. Personal | Professional | Cops | Social Media @DaveMarcus “Establish Your Own + Family’s Comfort Level”
  • 46. Relationships / Technology Prevents | Solves Crimes InternetViolencePrevention.com scotmills@gmail.com
  • 47. Community | Police Working Together For Success & Safety @SSENca #livenow SSEN.ca | @SSENca | Facebook.com/SSENca TY Laurie! @lawscomm {*Hugs*} #smilecon
  • 48. Positive Relationships Are Key To Community Safety Worldwide FOCUS YOUR *ROI* ON RELATIONSHIPS AND …… EAT THE CAKE!!!!! “Be safe & know that you are loved and appreciated. We