This talk explores the strategic role that HR needs to play to build the culture, leadership, talent and skills to enable organisations to be successful AND to optimise the engagement and potential of their people- ultimately contributing to society. • Strategic business leadership – what does this mean? The art of the possible, definition of professional partnership, HR value proposition, impact and legacy • Reality check – real life experiences with HR Challenges, capacity, attitudes, politics, team dynamics, integration • High performance AND high engagement – what is HR’s role? Frameworks and tools to assess organizations on high performance and high engagement

1. Your path to the summit: building
muscles and mind-sets
HR: Strategic Capacity Builder

2. Building muscle and mind-set
• How it all began
• 5 Steps to the summit
• Getting you there

3. How it all began1

4. My summit

5. Imagine!
What does your summit look like?

6. One team, one goal – from good to GREAT – Achieving the BHAG of R80 million COP by 2010
We, the Associates of Buckman Laboratories, will excel in providing measurable, cost effective improvements in output and quality
for our customers by delivering customer specific service and products, and the creative application of knowledge
People
Financial
Internal Business Process
Continuous improvement and
sustainable growth in
profitability (BHAG) and free
cash flow
Customer / Stakeholders
Consistently meet
expectations and optimise
strategic business
partnerships
One team, one goal –
from Good to GREAT
Building energy and
momentum, faster than
we expect, through
passionate, disciplined
people, leading
innovation and
embracing change
Live the Buckman Way,
using AMP principles to
ensure effective, efficient
and innovative processes
and systems
Supporting the right person,
with the right behaviour, in the
right job, at the right time, to
deliver business results
Energy
Sustainability
Change
Incremental
Momentum
Faster than
you expect

7. Step 2
Alignment
Step 1
Diagnostics
Step 3
Strategy
Step 5
Talent
Step 4
Leadership
Understand the
business
Where are we?
Where are we
going and
how?
What leadership
behaviour will get
us there?
Who will take
us there?
Strategic Projects
&
Change journey
5 steps to the summit2

8. Change journey to the summit
Executive
Compensation
Knowledge
Management 2001
2002
BCTWF Survey
2001
Leadership
Development
Strategic
Review 1
-
Knowledge
Management 2001
2002
BCTWF Survey
2001
Leadership
alignment
Innovation
training
2011
2012
2013
Strategy
workshop
Strategic
Review 2
Strategic
Review 4
Strategic
Review 3
Strategic
Review 5
Strategic
Review 6
Leadership
assessment
Talent
Training
Coaching
training
Talent
Review Talent
Review
Leadership
deep dive

9. Step 2
Alignment
Step 1
Diagnostics
Step 3
Strategy
Step 5
Talent
Step 4
Leadership
Understand the
business
Where are we?
Where are we
going and
how?
What leadership
behaviour will get
us there?
Who will take
us there?
Strategic Projects
&
Change journey
Journey continues
Requests
Strategic Reviews
Innovation
Coaching
Projects
Excellence
Culture
Level 5 leadership
Train-the-trainer
Self-leadership
Results
BHAG
Economic challenges
US investment
Sales vs profit

10. • China
• The COP for 2010 is USD11M
• 33% over an above BHAG
• Sales US$47M (50% up from 2008)
• COP US$11M (163% up from 2008),
Results
 SE Asia
– The COP for 2010 is USD7.038M
– 45% over and above the BHAG target by
USD2.182M

11. Results
• Buckman Asia 1st and 2nd tier leaders (Batam team - 30 people)
What has changed since the start of the G2G journey

12. 9 summits

13. 3 Getting you there:
Building muscle and mind-set
Read
Reach out
Risk
Reality
check
Resources

14.  Diagnostics & Analysis
 Design & Benefits
 Processes & Roles
 Relationships
 Influencing
 Facilitation
 Projects
 Stakeholders
 Change
 HR Role
 Personal Effectiveness
 Leadership & alignment
Lead Design
SustainDeliver
Getting you there:
Building muscle and mind-set
1 2
3 4

15. • Innovative and strategic thinking
• Strategic alignment and traction
• Structure and role alignment
• Talent management
• Change management
• Culture transformation
High Performance
Competencies
• Transformational leadership
• Engagement - conversations
• Enablement - coaching
• Empowerment – letting go
• Leading high performance teams
• Holding Crucial Conversations
High Engagement
Competencies
Getting Leaders There:
Building muscle and mind-set

16. USA – Memphis Tools

17. Resources
www.catalystconsulting.co.za
Hi-Perf assessment
Hi-Eng assessment
Articles
CatalystSA
Catalyst
Fans of I am Alive