The Change Factory Change Management Toolkit is a practical step-by-step guide to assess, manage and implement the people side of change. This Slideshare outlines some key points to understand in managing change, why it is important and how our toolkit can help you.

1. CHANGE MANAGEMENT
TOOLKIT
Using the

2. This Overview Explains…
• Why it is important to
manage change.
• What the Change
Management Toolkit
contains.
• What you need to
understand to make most
use of it.

3. Why Change Management?
• Organisational change affects
organisations and their
stakeholders in different ways at
varying degrees.
• Organisational change is dependent
on a range of interconnected
factors. Addressed skillfully, in the
right context, at the right time, with
the right people ensures success.

4. What is Change Management?
• It is doing what is necessary
to create an environment,
where individuals make
successful personal
transitions that deliver the
desired organisational
outcomes.

5. About This Toolkit
The toolkit components include:
• Principles of change.
• A guide to change.
• Tools and templates.
• A communication pack that
gives you an overview of the
chapter and relevant tips.

6. Key Points to Understand
Personal impact of change
• The more the severe the
change in people’s eyes,
the more likely a high
proportion of them will be
psychologically impacted,
not unlike if they suffered a
major trauma.
Adapted from: “On Death and Dying’ by Dr Elisabeth Kubler-Ross. Copyright ©1969 by Dr Elisabeth Kubler-Ross

7. Key Points to Understand
How groups of people will transition
Letting Go
• Letting go of the old ways. The failure to identify
and get ready for endings and losses is the most
significant difficulty for people in transition.
Some people will have difficulty letting go.
The Neutral Zone
• Going through an in-between time when the old
is gone but the new isn’t fully operational and
the old way of doing things is gone but the new
way doesn’t feel comfortable yet.
The New Beginning
• Coming out of the transition, making a new
beginning. When people develop the new
identity, experience the new energy and discover
the new sense of purpose that make the change
begin to work.
Adapted from: W.M Bridges: Making Transitions: Making the Most of Change, 2009

8. Key Points to Understand
Creating the environment for change
• Requires a critical mass of
individuals to have a high
intention to change and;
• Line managers fully
engaged in the change in
order to support the
intention and convert it
into action.

9. Key Points to Understand
Getting line management engagement
Understand
what we are
doing when
Believe what
we are doing
is important
Want to
prioritise
actions over
business-as-
usual
Plan the
actions and
resource
requirements
Lead the
required
actions

10. I have
a positive
opinion
about this
change
Everyone is
required to do
this and my
colleagues
support that
I have the
competence,
authority and
availability of data
to adopt the new
behaviours
Key Points to Understand
Driving individual intention to change

11. Key Points to Understand
Transformation Framework
Six components,
18 elements:
• 70% in place
equals success
• 40% in place
equals failure

12. Toolkit Chapters
The change management toolkit contains an
introduction and ten chapters:
1. Understanding how change impacts people
2. Understanding the environment needed
for change
3. Creating a change management strategy
4. Manage change as a project
5. Change readiness assessment
6. Stakeholder management
7. Risk management
8. Communications management
9. Training
10. Monitoring

13. Toolkit Templates and Tools
Helping you work quickly and effectively
1. Strategy on a Page
2. Change Management Strategy
3. Product Description (Prince 2)
4. Product Scope Statement (PMBoK)
5. Organising for Change Checklist
6. Stakeholder Map
7. Stakeholder Management Strategy
8. Stakeholder Management Plan
9. Risk Criteria Tables
10. Risk Register
11. Risk Treatment Plan
12. Risk Management Plan
13. Communication Strategy
14. Communication Plan
15. Training Strategy
16. Training Needs Analysis
17. Training Plan
18. Training Resource Selection Tool
19. Training Product Specification
20. Training Calendar
21. Monitoring Report
The toolkit has over 20 templates and tools:

14. Problems the Toolkit Helps Solve
• Your adoption rates are really low because not enough
people are using your IT system. Using this toolkit we
have helped clients gain 80% adoption in six weeks.
• Your communications are not being heard by the right
people at the right time.
• The process and productivity gains are not being
realised from your change project.
• You can’t get enough people to attend your IT system
or change training sessions.
• Senior managers do not prioritise and support the
change.

15. How Can I Find Out More?
• Read our article
https://www.changefactory.com.au/news/chan
ge-management-toolkit-launched/
• Contact us
http://www.changefactory.com.au/contact-us/
• Buy the Toolkit
https://www.changefactory.com.au/product/ch
ange-factory-change-management-toolkit/