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Deloitte - Procurement at a digital tipping point

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Deloitte - Procurement at a digital tipping point

  1. 1. Procurement: at a digital tipping point? The Deloitte Global CPO Survey 2016 Brussels, September 30th 2016 Patrick Vermeulen Director Deloitte Consulting Sourcing & Procurement
  2. 2. Comarch | ICT Breakfast© 2016 Deloitte Belgium 2 Deloitte Supply Chain & Operations Global expertise in all aspects of the supply chain Supply Chain & Operations Sourcing & Procurement  One of the largest supply chain consulting firms in the world with over 2.000 advisory professionals across the globe  Able to offer an integrated end-to-end approach helping clients to improve their supply chain operations and deliver more value across the business  Leveraging both deep process, technology and organizational experience as well as access to a highly ranked range of capabilities across consulting, financial advisory services, tax and risk management  Addressed over $100 billion in sourceable spend in recent client projects  Expertise in 250+ spend categories  140+ category-specific initiatives w/ savings results exceeding 20%  Leading implementer of ERP, e-sourcing, and e-procurement technology  Leader in e-sourcing on multiple platforms  Most up-to-date database of category spend benchmarks
  3. 3. Comarch | ICT Breakfast© 2016 Deloitte Belgium 3 Survey conducted in association with Odgers Berndtson From multiple leading organization spread across 33 countries With a combined annual turnover of US$ 4,4 trillion Covering all major industries Deloitte Global 2016 CPO Survey Annual Deloitte survey conducted with 324 of the most senior procurement leaders... Report available on www.deloitte.com/be/cposurvey2016
  4. 4. Comarch | ICT Breakfast© 2016 Deloitte Belgium 4 Deloitte Global 2016 CPO Survey ... providing benchmark indicators in the procurement function of today and tomorrow VALUE Cost reduction remains the main focus of procurement ORGANIZATION Procurement is increasingly centralized & strongly linked to the C-Level RISK Procurement related risk increased over the last 12 months TALENT Team qualification is becoming more critical over recent years INNOVATION Supplier collaboration & innovation are turning into a key priorities TECHNOLOGY Investments in new technologies are increasing year on year
  5. 5. Comarch | ICT Breakfast© 2016 Deloitte Belgium 5 Deloitte Global 2016 CPO Survey Going forward Procurement is expected to face a major skills and technology gap Procurement as a bottleneck can lead to worse decisions through: Business needs External supply Procurement Wrong focus – disconnected with business bottom line impact & customer experience Lack of speed – too slow to respond to rapidly changing market dynamics Biases – impacting the ability to make the right decisions Insufficient information – unable to stay on top of all internal & external market and category data Outdated information – lack of resources to analyze real- time market info and supplier performance Inability to track outcomes – difficulty tracking the outcomes and benefits of all its decisions
  6. 6. Comarch | ICT Breakfast© 2016 Deloitte Belgium 6 Procurement: at a digital tipping point? Digital technologies have the potential to help and transform the procurement function Improving efficiency and user experience of operational & transactional procurement activities Improving procurement value creation through evidence-based decision making and increased accuracy & speed of execution Digital technologies Enabling technologies: • Self-service portals • Cloud based solutions • Mobile • Social media • Robotics Enabling technologies: • Cognitive analytics • Internet of things/everything • Crowdsourcing • Digital analytics & reporting
  7. 7. Comarch | ICT Breakfast© 2016 Deloitte Belgium 7 Procurement: at a digital tipping point? Only 40% of CPOs have a clear digital strategy for Procurement solutions Procurement does not have a clear digital strategy 60% Procurement has a clear digital strategy 40% Procurement does not have a clear digital strategy, but is exploring options for digital enhancement Procurement has a clear digital strategy aligned to the needs of the wider organization Procurement does not have a clear digital strategy, not is it exploring options for digital enhancement Procurement has a clear digital strategy, but this is not aligned to the wider organizational needs
  8. 8. Comarch | ICT Breakfast© 2016 Deloitte Belgium 8 Procurement: at a digital tipping point? At the same time, CPOs recognize the need to invest in Procurement technologies ... 38% P-card Supplier information Mgmt. 30% 37% Direct Procurement Mgmt. 6% 6% Electronic data interface 8% Requisition to pay Supplier relationship Mgmt. Innovation Mgmt. 11% Supplier risk Mgmt. 28% 4% 10% Procurement Performance Mgmt. Invoice routing and approval 11% 13% 17% Electronic payment Catalogues & Content 19% 24% eSourcing Contract Mgmt. Spend analysis Key priorities when selecting new technologies: • Integration with existing technology • Cost • Highest performing functionality for required processes Procurement technology investments over the next year
  9. 9. Comarch | ICT Breakfast© 2016 Deloitte Belgium 9 Procurement: at a digital tipping point? ... and leveraging the latest innovative solutions to gain a competitive advantage TRADITIONAL LEADING e-procurement online catalogues EDI spend reporting supplier collaboration platform procurement portal e-buying channels knowledge exchange (e.g. SharePoint) self-service procurement portals IoT big data robotics / automationSaaS mobile technologies e-invoicing cloud-based computing crowdsourcing Adoption of disruptive technologies currently focuses on internal use cases blockchain predictive analyticscognitive analytics social media
  10. 10. Comarch | ICT Breakfast© 2016 Deloitte Belgium 10 Procurement: at a digital tipping point? 70% of CPOs focusing on user engagement & experience through delivering self-service solutions 26% 45% Cloud-based computing 2014 2015 6% 16% Social media 2014 2015 43% 70% Self-service portals 2014 2015 Mobile technologies 2014 2015 23% 42%
  11. 11. Comarch | ICT Breakfast© 2016 Deloitte Belgium 11 Procurement: at a digital tipping point? A grasp from successful use cases of digitalization within procurement Cloud based self-service procurement portal Procurement engagement advisor Cognitive spend insights (CSI) Cloud-based network connecting buyers & suppliers
  12. 12. Comarch | ICT Breakfast© 2016 Deloitte Belgium 12 Is your procurement function ready to embrace the digital revolution?
  13. 13. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. Please see www.deloitte.com/about for a more detailed description of DTTL and its member firms. Deloitte provides audit, tax and legal, consulting, and financial advisory services to public and private clients spanning multiple industries. With a globally connected network of member firms in more than 150 countries, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business challenges. Deloitte has in the region of 225,000 professionals, all committed to becoming the standard of excellence. This publication contains general information only, and none of Deloitte Touche Tohmatsu Limited, its member firms, or their related entities (collectively, the “Deloitte Network”) is, by means of this publication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte Network shall be responsible for any loss whatsoever sustained by any person who relies on this publication. © 2016 Deloitte Belgium

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