The DevOps movement has been bringing Just Culture into the tech industry. It’s time to learn what it is and how you can harness it to make your teams happier. We’ll discuss some of the research from Sidney Dekker and the DevOps movement, and I’ll share some of the methods I’ve used during cultural transformations. Long Just Culture stands to benefit the tech industry and all industries greatly. It started in aviation and health care, but John Allspaw brought it into the tech field through DevOps. It has actually become one of the three pillars of DevOps according to Gene Kim and John Willis. I have been studying this field for years, and we’ll discuss some of the original research as well as some of the latest related to DevOps. Then we’ll discuss some of the methods I’ve used in transformations that have included culture. In fact, all transformations are underpinned by culture, and that is something I always focus on first.

1. Make Just Culture
just your culture
Dan Barker
@barkerd427

2. Just Culture started in
Hospitals and Aviation
@barkerd427

3. Always in a state of
failure
How Complex Systems Fail
@barkerd427

4. There is no
“root cause”
How Complex Systems Fail
@barkerd427

5. All actions are
gambles
How Complex Systems Fail
@barkerd427

6. Humans are the
solution
How Complex Systems Fail
@barkerd427

8. Just Culture is trust, learning, and accountability

9. What can you do?
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10. Change your
language
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11. I should have -> I
did x and expected
y, but saw z
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12. Blameless
Postmortems
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13. Timeline,
Just the Facts,
Learning
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14. Teach others
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15. How Complex
Systems Fail,
Westrum Model,
Just Culture
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16. Where will you fail?
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17. Patience
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18. Grace
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19. If you can’t change
your org, then
change your org.
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20. ● https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1765804/pdf/v013p0ii22.pdf
● https://web.mit.edu/2.75/resources/random/How%20Complex%20Systems%20Fail.pdf
● http://sidneydekker.com/just-culture/
● https://danbarker.codes
Resources
@barkerd427