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Make Just Culture just your culture

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The DevOps movement has been bringing Just Culture into the tech industry. It’s time to learn what it is and how you can harness it to make your teams happier. We’ll discuss some of the research from Sidney Dekker and the DevOps movement, and I’ll share some of the methods I’ve used during cultural transformations. Long Just Culture stands to benefit the tech industry and all industries greatly. It started in aviation and health care, but John Allspaw brought it into the tech field through DevOps. It has actually become one of the three pillars of DevOps according to Gene Kim and John Willis. I have been studying this field for years, and we’ll discuss some of the original research as well as some of the latest related to DevOps. Then we’ll discuss some of the methods I’ve used in transformations that have included culture. In fact, all transformations are underpinned by culture, and that is something I always focus on first.

Publié dans : Direction et management
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Make Just Culture just your culture

  1. 1. Make Just Culture just your culture Dan Barker @barkerd427
  2. 2. Just Culture started in Hospitals and Aviation @barkerd427
  3. 3. Always in a state of failure How Complex Systems Fail @barkerd427
  4. 4. There is no “root cause” How Complex Systems Fail @barkerd427
  5. 5. All actions are gambles How Complex Systems Fail @barkerd427
  6. 6. Humans are the solution How Complex Systems Fail @barkerd427
  7. 7. Just Culture is trust, learning, and accountability
  8. 8. What can you do? @barkerd427
  9. 9. Change your language @barkerd427
  10. 10. I should have -> I did x and expected y, but saw z @barkerd427
  11. 11. Blameless Postmortems @barkerd427
  12. 12. Timeline, Just the Facts, Learning @barkerd427
  13. 13. Teach others @barkerd427
  14. 14. How Complex Systems Fail, Westrum Model, Just Culture @barkerd427
  15. 15. Where will you fail? @barkerd427
  16. 16. Patience @barkerd427
  17. 17. Grace @barkerd427
  18. 18. If you can’t change your org, then change your org. @barkerd427
  19. 19. ● https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1765804/pdf/v013p0ii22.pdf ● https://web.mit.edu/2.75/resources/random/How%20Complex%20Systems%20Fail.pdf ● http://sidneydekker.com/just-culture/ ● https://danbarker.codes Resources @barkerd427