Integration of being and doing to create and sustain change, care framework, defining moments. For leaders, coaches and change management professionals.

1. Integra(on
of
Being
and
Doing
to
create
and
sustain
Change
Daphna
Horowitz
Author,
Actuary,
Leadership
Coach
8
April
2016

2. Research
Personal
experience
of
change
ShiG
in
Self
ShiG
in
Leadership
ShiG
in
Organisa(on

3. Findings
What
do
we
know
about
Defining
Moments?

4. 1. One
or
many
2. Posi(ve
or
nega(ve
3. Creates
change
4. Permanent
5. En(rely
subjec(ve
6. No
warning
label

5. 3-­‐Step
Process
of
Change
1. Survival
mode
2. Reflec(on
3. Apply
Learning

6. Being
Rela*ng
Doing
Meaning
System
ShiG

7. Doing
What
do
I
do?
§ What
are
our
ac*ons
and
behaviours?
§ What
is
the
impact?
§ What
results
are
we
achieving?
§ How
are
we
adding
value?
§ How
do
we
measure
our
results
and
performance?
§ How
do
we
validate
our
leadership
and
contribu*on?
§ What
is
the
ROI?

8. Being?
Who
am
I?
§ What
are
our
values,
mo*va*ons,
drivers?
§ What
are
our
strengths
and
weaknesses?
§ Are
we
living
in
alignment
with
our
values?
§ How
alive
do
we
feel?
§ What
are
we
compromising
on,
tolera*ng,
puEng
up
with?

9. Rela*ng?
How
do
I
engage
with
others?
§ Do
we
pay
aFen*on
to
the
quality
of
our
rela*onships?
§ Do
we
focus
on
building
others
through
listening
and
remaining
curious,
valuing
every
contribu*on?
§ Do
we
help
people
think
or
tell
them
what
to
do?
§ Do
we
remain
curious
and
ask
more
ques*ons?
§ Do
we
withhold
judgement?

10. § Do
we
know
our
purpose
–
why
we
do
what
we
do?
§ Do
we
know
our
organisa*on’s
purpose?
§ How
do
we
align
ourselves,
our
team
and
our
organisa*on
for
best
results?
§ What
is
our
contribu*on
to
the
greater
good?
§ How
are
we
being
of
service?
Meaning
–
Why?

11. System
What
is
my
impact?
§ What
system
are
we
opera*ng
in?
§ Who
are
the
stakeholders?
§ What
needs
to
change?
§ How
do
we
create
alignment
across
the
categories?

12.
How?
Care
Awareness
of
Self
Remember
the
Obvious
Effect
Change

13. “We
need
a
culture
where
people
see
integrity
and
empathy
as
key
character
traits.
Then
the
power
of
ordinary
people
will
grow,
great
things
will
happen,
and
great
leaders
will
emerge.”
Shiza
Shahid
-­‐
Co-­‐Founder
and
Global
Ambassador,
Malala
Fund

14. Grazie
Daphna
Horowitz
Leadership
development
for
maximum
impact
+972
53
235
0230
daphna@peacsolu*ons.co.za
www.peacsolu*ons.co.za
www.daphnahorowitz.com