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RESTORATION HARDWARE
The Evolution of a Short Thesis
Dennis J. Wurst
March 3, 2017
Yale School of Management
Costly Catalogs
Eco-Unfriendly, Not Modern Printing, Shipping & Bad Press
Idea Generation Process
• Identify an Inconsistency (Good or Bad)
– Public Opinion Differs from Your Own
– Market Perception Seems Out of Whack
– Utility of a Product (New & Exciting? or Obsolete?)
• Pattern Recognition from Elsewhere In …
– Your Own Personal Life (Trust Your Instincts at First)
– World History (People Never Change, Just Sanitation)
– Literature (Life’s Instruction Manual for Human Behavior)
• Substantiate or Refute Suspicion with Numbers
– Quantify Your Initial Instinct with Facts NOT Feelings
– Personal Visits or Sending Surrogates on Your Behalf
– Pictures Tell 1000 Words (And Everyone Loves Pictures)
A Culture of Character:
Pattern Recognition Matters
Gary Sells Himself, Not Furniture
• Surrogate Calls from LA
• 17’ x 10’ Poster of Gary
• Hanging in West Hollywood
• Poster is Gone in One Week
• Recruit Friends in Your Quest
– Get a Posse to Snoop for You
– I’d Never Know Otherwise
• Humor Often Motivates
• Always Say “Thank You!”
Build-To-Suit Lease Accounting
• Developer capital contribution gets parked temporarily
under Property Plant & Equipment until sale/leaseback
• Temporary “Build-To-Suit Liability” (not “Lease”) on right-
hand side of the balance sheet, for the same amount of
developer capital input into incomplete projects (mansions)
• “Build-To-Suit Liability” and PP&E both disappear upon
sale/leaseback of each property
• Guggenheim’s analyst thought that was the forward lease
obligation related to all B2S properties under construction
• BB&T analyst (from Harvard Business School) failed to
understand B2S lease accounting yet still wrote $100+ buy
recommendations, before and after learning how it works.
Red Flags for Short Sellers
• Stadium Naming Rights
– Level 3
– Chesapeake Energy
– Sound Advice (Tweeter)
– Enron Field (Houston)
– PSI Net (Baltimore Ravens)
– American Airlines (TX & FL)
• Art Museum Installations
• Urban Renewal Projects
– “Secured the SF Pier 70
lease” (as if it’s difficult?)
• Avoidance of the word
“EBITDA” on conf calls
• Glamour Shots
• Changing CPA or Lawyer
Issuance of 0% Converts Instead of Junk
• Rather than to have a hard cash coupon assigned
to RH bonds, a 0% non-coupon hides the lack of
credit quality for anyone not paying attention to
the high yield OID (original issue discount).
– OID requires bond prices to “accrete” up to par
gradually or quickly, until eventual bond maturity.
• Equity investors really are not known for credit
awareness, nor for their curiosity around debt.
• Two $300+m convert issues seem to be the only
RH debt on the balance sheet besides payables.
• In 2019, FASB rules require that operating leases
appear on every balance sheet, as in Europe.
Spread Disappears Upon Default
2019 FASB Lease Accounting Changes
• By January 2019, FASB requires all operating
leases (capital equipment, warehouses, offices
and retail space) included on balance sheet
• Many accounting firms and lawyers will
accelerate that requirement for their clients
• Operating leases are hidden under
“Contractual Obligations” deep in the 10K
• Capitalized interest + Operating Debt = Total
• Many USA retailers seem debt-light until 2019
Temples, Not Stores
• Repurposed Historic
Buildings = Huge Capex
• No “Cover Bid” after RH
– Who Takes over Leases,
If RH Fails or Vacates?
– Turn them into hotels?
– Plumbing alone is $$$
• What Happens to Sales-
Per-Square Foot or SSS?
– Once Stores Anniversary
into “CBRG” or SSS, Will
Momentum Continue?
Initiate the Short Thesis: July 2015
• 27% of all leases were due for renewal (or rolling-off) soon
– 8 local leases could possibly be consolidated but probably won’t be
• 20.5m shares voted AGAINST CEO’s compensation package & 15.3m for it
– Dissent surrounding CEO performance puts him in the penalty box
• Mid 30% Gross Margins may be dwarfed by SG&A vs sales (in $ & % terms)
• Mid Single-Digit Operating Margin (still there, despite “transformation”)
• Hidden Debt ($1.5B+ Contractual Obligations) will suppress margin & CF
– $582m Oper Leases + $17m Cap Leases + $491m B2S Leases = $1.09B Total
• $350m convertible bonds due 2019 (another $300m in 2020 issued later)
• $273 Oper Profit/Selling Sq Foot & $193 Oper Profit/Leased Sq Foot
• “Comparable Brand Revenue Growth” leaves iffy definition of SSS in 10K
• $271m Increase in Working Capital < $284m New Bonds
– Therefore, all Working Capital improvement came from debt issuance
• Trade imbalance increase ($209m payables - $185m ARs) $24m = quiet debt
• Tangible Book Value $579m (Stated Book Value Shareholder Eq – Goodwill)
• FCF = $82.5m Oper CF - $110.4m Capex = - $28m may worsen with $$$ plans
$-Burning Side Business Distractions
(WWD Apparel Article, Music, & Hotel)
Ma(i)sonry Wine, Why? RH Contemporary Art
FYE 2015: $2B Debt Hidden in Plain View
• Wine & Contemporary Art Vanish Quietly, While NY Meatpacking Hotel is Built
• Restaurants might not draw customers to RH (credit card receipts would prove it)
• 9% increase in gross profit dollars eaten by 8% higher SG&A costs alone
• CFO sells 1/3 of hers at $100/sh before RH stock falls hard; COO sells ½ then quits
• Taxable income up only 1.15% year-over-year, while commitments skyrocket
• Promises of 15% Oper Profit & $5B Revenue drifting into the impossible distance
• Leases bring gross leverage to 8X & EV to 15X vs $235m LTM EBITDA
• $10m private jet and staff for only 68 stores (Can’t Gary take 1st class commercial?)
• San Francisco Pier 70 urban renewal project is magnanimously $$$ and flashy
• “Learning” appears 6X on the conference call; “Newness” even more often.
• Inventory up, EBITDA margin range-bound, new leases
• $70m anti-dilutive collar makes bond conversion premium ~ 80%
• $548m Oper Leases + $741m B2S Leases + $650m Converts now = ~ $2B
• I predicted price erosion to $35/sh (2X Tangible Book) during Mkt Cap of $2B
• Internal all-caps e-mail rant to employees gets famously leaked to the press
• SSS (“Comp Brand Rev Growth”) deterioration, despite fancy moniker & formula
• Selling square footage is up 19% but sales per square foot only up 3.5%
• Bond-issue sized growth in operating leases (outlets & stores) happen quietly
• Contractual obligations grow from $1.5B to $2.2B during 2H15 (+$365m leases)
• Capex dwarfs Oper CF, yet mgmt continues to claim that FCF is 1-2 years away
$119m Price Tag for $16m of Assets:
Redundant Acquisition Begs Regulatory Scrutiny
• $119m Deal Price Tag
– 43% pays for Goodwill
– 43% pays for the Brand
• $16m Assets & Cash
• RH already had fixtures!
• Board members leave
immediately after deal
• Shifting to Renovation &
Wholesale, not just Retail
– Now Supposedly a
Designer Showroom
Board Members Jump Ship Together
• Pop Chips founder
replaces Producer
Tommy Mottola
• Catterton Partners
Sells its P/E
Investment &
Quits the BoD
• Petulant CEO?
• Bears Repeating:
$119m for $16m
worth of assets
1Q16: Better Call Saul
Board of Directors is Failing Investors
• Waterworks: $119m price tag, $16m assets
– How can Goodwill & Intangibles be equal values?
– Seems like unscientific crony pricing with OPM
• Sales/sq ft up 3.62%; selling sq feet up 20%
• SSS only 4%, Adj. Oper Margin now just 0.20%
• Gross Margin < hefty 30%/sales SG&A hurdle
• Operating CF - $106m for Q1 vs - $14m 1Q15
• New Book Value = New Price Target Range
– Stated Book Value $21.66/sh
– Tangible Book Value now $17.40/sh
Red Flag: Art Installations
And Civic Urban Renewal Projects
2Q16: Renovations Not Retail
• 27% selling sq footage expansion fuels a
– 10% contraction in sales/sq foot but only a
– 7% increase in sales dollars (stock reacts only to this #)
– Physical SSS (“CBRG”) is now negative: + 16% becomes -3%
• Meanwhile, “Direct” (web & catalog) erodes: +13% becomes -2%
• Inventory goes from a steady 84% of working capital to 109%
• Outlets become packed & Gary trashes web biz on Q2 video-gram
• Focus upon wholesale & designers not retail
• Opens 4 outlets rather than clutter mansions (Newport Bch doubles)
• Still has $10m airplane lease, staff & expenses
• Seeking higher sales ticket at the register
– Fewer sales transactions are supposedly part of “the transformation”
– “It’s a Revolution, not an Evolution” of the RH brand.
• Q2 Oper Margin 6% (not 4%) but down from 12%
• 1H16 Oper Margins now 3% not 1% but used to be 8%
• Gary rambles on the conf call incoherently and nervously, all excuses
• Tangible Book Value is now only $16/sh not $17.40/sh, down from Q1
Gary Poses & Waxes Poetic
2016 Enron with Sofas:
Mansion Metrics Crumble & Waterworks Springs a Q3 Leak
• David Cross Netflix stand-up quotes the RH catalog
– Reads a description of a plate and abuses Gary harshly
• Tangible Book Value $626m = $15.36/sh not $16/sh
• Over L9M, Working cap inverts: - $102m from + $113
– Lease count soars from 86 to 113
– Operating Margin just 2.8% for Q3 & 1.7%
– Selling sq footage up 30% Q-o-Q and 25%
– Sales/sq foot down 15% Q-o-Q and down 8%
• Catalog lateness took disproportionate conf call time
– Cost RH $100m in sales  only $1.67m - $2.8m oper profit
• “We just don’t have visibility in the builds.” Yikes!
How Much Product Sells to Diners?
Tiny-Margin FYE 2016  $300M Buyback?
• Cash $281m at year-end is already spoken-for
• Full-year Revenue (adj.) $2.14B not $5B
• $754m Inventory grows relentlessly
• Gross Margin ~ 32%
• FY16 Operating Margins 2.5% to (adj.) 4.8%
• Capex $181m
• EPS stated $0.12 but adj. $1.26
– RH Modern 30c; Grey Card 25c; SKU 45c & catalogs
– All metrics were “in-line,” if one ignores adjustments.

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Restoration Hardware: The Evolution of a Short Thesis

  • 1. RESTORATION HARDWARE The Evolution of a Short Thesis Dennis J. Wurst March 3, 2017 Yale School of Management
  • 2.
  • 3. Costly Catalogs Eco-Unfriendly, Not Modern Printing, Shipping & Bad Press
  • 4. Idea Generation Process • Identify an Inconsistency (Good or Bad) – Public Opinion Differs from Your Own – Market Perception Seems Out of Whack – Utility of a Product (New & Exciting? or Obsolete?) • Pattern Recognition from Elsewhere In … – Your Own Personal Life (Trust Your Instincts at First) – World History (People Never Change, Just Sanitation) – Literature (Life’s Instruction Manual for Human Behavior) • Substantiate or Refute Suspicion with Numbers – Quantify Your Initial Instinct with Facts NOT Feelings – Personal Visits or Sending Surrogates on Your Behalf – Pictures Tell 1000 Words (And Everyone Loves Pictures)
  • 5. A Culture of Character: Pattern Recognition Matters
  • 6.
  • 7. Gary Sells Himself, Not Furniture • Surrogate Calls from LA • 17’ x 10’ Poster of Gary • Hanging in West Hollywood • Poster is Gone in One Week • Recruit Friends in Your Quest – Get a Posse to Snoop for You – I’d Never Know Otherwise • Humor Often Motivates • Always Say “Thank You!”
  • 8. Build-To-Suit Lease Accounting • Developer capital contribution gets parked temporarily under Property Plant & Equipment until sale/leaseback • Temporary “Build-To-Suit Liability” (not “Lease”) on right- hand side of the balance sheet, for the same amount of developer capital input into incomplete projects (mansions) • “Build-To-Suit Liability” and PP&E both disappear upon sale/leaseback of each property • Guggenheim’s analyst thought that was the forward lease obligation related to all B2S properties under construction • BB&T analyst (from Harvard Business School) failed to understand B2S lease accounting yet still wrote $100+ buy recommendations, before and after learning how it works.
  • 9. Red Flags for Short Sellers • Stadium Naming Rights – Level 3 – Chesapeake Energy – Sound Advice (Tweeter) – Enron Field (Houston) – PSI Net (Baltimore Ravens) – American Airlines (TX & FL) • Art Museum Installations • Urban Renewal Projects – “Secured the SF Pier 70 lease” (as if it’s difficult?) • Avoidance of the word “EBITDA” on conf calls • Glamour Shots • Changing CPA or Lawyer
  • 10. Issuance of 0% Converts Instead of Junk • Rather than to have a hard cash coupon assigned to RH bonds, a 0% non-coupon hides the lack of credit quality for anyone not paying attention to the high yield OID (original issue discount). – OID requires bond prices to “accrete” up to par gradually or quickly, until eventual bond maturity. • Equity investors really are not known for credit awareness, nor for their curiosity around debt. • Two $300+m convert issues seem to be the only RH debt on the balance sheet besides payables. • In 2019, FASB rules require that operating leases appear on every balance sheet, as in Europe.
  • 12. 2019 FASB Lease Accounting Changes • By January 2019, FASB requires all operating leases (capital equipment, warehouses, offices and retail space) included on balance sheet • Many accounting firms and lawyers will accelerate that requirement for their clients • Operating leases are hidden under “Contractual Obligations” deep in the 10K • Capitalized interest + Operating Debt = Total • Many USA retailers seem debt-light until 2019
  • 13. Temples, Not Stores • Repurposed Historic Buildings = Huge Capex • No “Cover Bid” after RH – Who Takes over Leases, If RH Fails or Vacates? – Turn them into hotels? – Plumbing alone is $$$ • What Happens to Sales- Per-Square Foot or SSS? – Once Stores Anniversary into “CBRG” or SSS, Will Momentum Continue?
  • 14. Initiate the Short Thesis: July 2015 • 27% of all leases were due for renewal (or rolling-off) soon – 8 local leases could possibly be consolidated but probably won’t be • 20.5m shares voted AGAINST CEO’s compensation package & 15.3m for it – Dissent surrounding CEO performance puts him in the penalty box • Mid 30% Gross Margins may be dwarfed by SG&A vs sales (in $ & % terms) • Mid Single-Digit Operating Margin (still there, despite “transformation”) • Hidden Debt ($1.5B+ Contractual Obligations) will suppress margin & CF – $582m Oper Leases + $17m Cap Leases + $491m B2S Leases = $1.09B Total • $350m convertible bonds due 2019 (another $300m in 2020 issued later) • $273 Oper Profit/Selling Sq Foot & $193 Oper Profit/Leased Sq Foot • “Comparable Brand Revenue Growth” leaves iffy definition of SSS in 10K • $271m Increase in Working Capital < $284m New Bonds – Therefore, all Working Capital improvement came from debt issuance • Trade imbalance increase ($209m payables - $185m ARs) $24m = quiet debt • Tangible Book Value $579m (Stated Book Value Shareholder Eq – Goodwill) • FCF = $82.5m Oper CF - $110.4m Capex = - $28m may worsen with $$$ plans
  • 15. $-Burning Side Business Distractions (WWD Apparel Article, Music, & Hotel) Ma(i)sonry Wine, Why? RH Contemporary Art
  • 16. FYE 2015: $2B Debt Hidden in Plain View • Wine & Contemporary Art Vanish Quietly, While NY Meatpacking Hotel is Built • Restaurants might not draw customers to RH (credit card receipts would prove it) • 9% increase in gross profit dollars eaten by 8% higher SG&A costs alone • CFO sells 1/3 of hers at $100/sh before RH stock falls hard; COO sells ½ then quits • Taxable income up only 1.15% year-over-year, while commitments skyrocket • Promises of 15% Oper Profit & $5B Revenue drifting into the impossible distance • Leases bring gross leverage to 8X & EV to 15X vs $235m LTM EBITDA • $10m private jet and staff for only 68 stores (Can’t Gary take 1st class commercial?) • San Francisco Pier 70 urban renewal project is magnanimously $$$ and flashy • “Learning” appears 6X on the conference call; “Newness” even more often. • Inventory up, EBITDA margin range-bound, new leases • $70m anti-dilutive collar makes bond conversion premium ~ 80% • $548m Oper Leases + $741m B2S Leases + $650m Converts now = ~ $2B • I predicted price erosion to $35/sh (2X Tangible Book) during Mkt Cap of $2B • Internal all-caps e-mail rant to employees gets famously leaked to the press • SSS (“Comp Brand Rev Growth”) deterioration, despite fancy moniker & formula • Selling square footage is up 19% but sales per square foot only up 3.5% • Bond-issue sized growth in operating leases (outlets & stores) happen quietly • Contractual obligations grow from $1.5B to $2.2B during 2H15 (+$365m leases) • Capex dwarfs Oper CF, yet mgmt continues to claim that FCF is 1-2 years away
  • 17. $119m Price Tag for $16m of Assets: Redundant Acquisition Begs Regulatory Scrutiny • $119m Deal Price Tag – 43% pays for Goodwill – 43% pays for the Brand • $16m Assets & Cash • RH already had fixtures! • Board members leave immediately after deal • Shifting to Renovation & Wholesale, not just Retail – Now Supposedly a Designer Showroom
  • 18. Board Members Jump Ship Together • Pop Chips founder replaces Producer Tommy Mottola • Catterton Partners Sells its P/E Investment & Quits the BoD • Petulant CEO? • Bears Repeating: $119m for $16m worth of assets
  • 19. 1Q16: Better Call Saul Board of Directors is Failing Investors • Waterworks: $119m price tag, $16m assets – How can Goodwill & Intangibles be equal values? – Seems like unscientific crony pricing with OPM • Sales/sq ft up 3.62%; selling sq feet up 20% • SSS only 4%, Adj. Oper Margin now just 0.20% • Gross Margin < hefty 30%/sales SG&A hurdle • Operating CF - $106m for Q1 vs - $14m 1Q15 • New Book Value = New Price Target Range – Stated Book Value $21.66/sh – Tangible Book Value now $17.40/sh
  • 20. Red Flag: Art Installations
  • 21. And Civic Urban Renewal Projects
  • 22. 2Q16: Renovations Not Retail • 27% selling sq footage expansion fuels a – 10% contraction in sales/sq foot but only a – 7% increase in sales dollars (stock reacts only to this #) – Physical SSS (“CBRG”) is now negative: + 16% becomes -3% • Meanwhile, “Direct” (web & catalog) erodes: +13% becomes -2% • Inventory goes from a steady 84% of working capital to 109% • Outlets become packed & Gary trashes web biz on Q2 video-gram • Focus upon wholesale & designers not retail • Opens 4 outlets rather than clutter mansions (Newport Bch doubles) • Still has $10m airplane lease, staff & expenses • Seeking higher sales ticket at the register – Fewer sales transactions are supposedly part of “the transformation” – “It’s a Revolution, not an Evolution” of the RH brand. • Q2 Oper Margin 6% (not 4%) but down from 12% • 1H16 Oper Margins now 3% not 1% but used to be 8% • Gary rambles on the conf call incoherently and nervously, all excuses • Tangible Book Value is now only $16/sh not $17.40/sh, down from Q1
  • 23.
  • 24. Gary Poses & Waxes Poetic
  • 25. 2016 Enron with Sofas: Mansion Metrics Crumble & Waterworks Springs a Q3 Leak • David Cross Netflix stand-up quotes the RH catalog – Reads a description of a plate and abuses Gary harshly • Tangible Book Value $626m = $15.36/sh not $16/sh • Over L9M, Working cap inverts: - $102m from + $113 – Lease count soars from 86 to 113 – Operating Margin just 2.8% for Q3 & 1.7% – Selling sq footage up 30% Q-o-Q and 25% – Sales/sq foot down 15% Q-o-Q and down 8% • Catalog lateness took disproportionate conf call time – Cost RH $100m in sales  only $1.67m - $2.8m oper profit • “We just don’t have visibility in the builds.” Yikes!
  • 26. How Much Product Sells to Diners?
  • 27. Tiny-Margin FYE 2016  $300M Buyback? • Cash $281m at year-end is already spoken-for • Full-year Revenue (adj.) $2.14B not $5B • $754m Inventory grows relentlessly • Gross Margin ~ 32% • FY16 Operating Margins 2.5% to (adj.) 4.8% • Capex $181m • EPS stated $0.12 but adj. $1.26 – RH Modern 30c; Grey Card 25c; SKU 45c & catalogs – All metrics were “in-line,” if one ignores adjustments.