The document is a resume for Daniel Haley listing over 15 years of experience in customer service, clerical work, and childcare. It details work history from 2010 to 2014 in roles like receptionist, grooming assistant at veterinary clinics, childcare provider, and administrative assistant providing customer service, clerical work, and technical support. It also lists education as a high school diploma with a focus on office administration and computer skills like typing, various software programs, and peripheral devices.

1. P. O. Box 1468
Seguin, TX 78156
(979) 318-0707
dhaley36@yahoo.com
Career Objectives
Over 5 years in customer service, 3 years and 6 months experience in reception and clerical
administration, with over 3 years experience in technical support and distribution.
Work History
September 8, 2013 - April 26, 2014
Bay City Vet and Equine Hospital - Bay City, TX
Grooming Department
Assist clients owners in deciding on what exactly they needed for their pet, how they wanted
their animal to look and assure their well-being. Bathe, blow-dry, brush out, trim nails, clean ears
and anal cavity, and present their animal looking good and smelling nice, set up appointments,
and various other duties assigned daily.
October 3, 2012 - November 17, 2012
GCA Services for STP - Wadsworth, TX
Cleaning Department
Assist with other co-workers to maintain a clean unit in the Nuclear cores. Sweep, mop, dust,
pick up trash, empty trash cans, and maintain records of radiation on a daily basis.
May 5, 2011 - August 8, 2011
Bay City Vet Clinic and Equine Hospital- Bay City, Texas
Grooming Department
Assist clients owners in deciding on what exactly they needed for their pet, how they wanted
their animal to look and assure their well-being. Bathe, blow-dry, brush out, trim nails, clean ears
and anal cavity, and present their animal looking good and smelling nice, set up appointments,
and various other duties assigned daily.
November 17, 2010 - January 21, 2011
Creative Care Childcare Center - Bay City, Texas
Childcare Provider
Maintained curriculum of daily activities, cleanliness of classroom, order of classroom, and
stocked supply cabinet daily.
August 25, 2010 – September 30, 2010
Workforce Solutions – Bay City, Texas
Center Support
Assist with answering multi-line telephone, direct calls, take messages, fax, file, copy, shred
papers, inventory stock in resource area, collate, mail letters and resumes for staff and customers,

2. retrieve faxes for customers and various staff members, set up resource area for easy access for
customers, greet customers, direct customers to proper service areas, inventory supplies ordered,
and various other duties assigned daily
July 1, 2010 - August 24, 2010
Volunteer at Workforce Solutions
Community Service for the Choices program
Answer the phone, file, fax, shred papers, assist customers with various needs, greet customers,
collate, and various other duties assigned daily.
April 13, 2003 - June 22, 2006
Alamo Group - Seguin, Texas
Admin Assist/Tech Support & Parts Distributions Op
Customer Service, answer multi-lined phone system, assist customers with parts inquiries, data
entry, ship/confirm all sales orders that are shipped out of Texas facility, manage office supplies,
maintain office equipment, daily update information regarding territories, provide technical
support-total break down of equipment and rebuilding with correct parts, troubleshooting, place
parts orders, track shipments, assist with HR department and front office receptionist, and
various other duties assigned daily.
July 07, 2002 - September 09, 2002
E.P.M.P. - Seguin, Texas
Receptionist
Answer multi-lined phone, general clerical, filing, and typing, copying, faxing, assist with
payroll, communicate with Nextel hand-held to drivers and various managers, greet customers,
sort mail, and various other duties assigned daily.
August 01, 2001 - April 01, 2002
BERRIDGE MFG CO - Seguin, Texas
Receptionist/Office Manager
Multi-lined telephone, co-ordinate with limited staff thru Nextel hand-held, file, copy, fax, email,
place purchase orders, update orders, and various other duties assigned daily.
November 09, 2000 - January 13, 2001
Comal Appraisal District - New Braunfels, Texas
Switch-board Operator
Answer multi-lined telephones, general clerical, filing, typing, copying, faxing, data entry, and
various other duties assigned daily.
Education
Three Rivers High School, Three Rivers, Texas- August 1986 to May 1990
High School Diploma
Major: Office Administration I & II
Minor: General Studies

3. GPA: 3.8
Computer Skills
Typing Speed: 40 Words per Minute
Accounting Software (Peachtree, QuickBooks, etc.), Data Entry Terminal (PDT, Mainframe
Terminal, etc.), E-Mail Software (Outlook, Thunderbird, etc.), Internet Browser (Internet
Explorer, Fire fox, etc.), Personal Computers Presentation Software (PowerPoint, Flash, etc.),
Spreadsheet Software (Calc, Excel, etc.), Word Processing Software (Word, WordPerfect, etc.),
Peripheral Devices (Scanners, Printers, etc.).