Conversations are the lifeblood of organisations. If fact: organisations are conversations. This slide presentation is essentially about having better conversations.
4. The Changing Employment
Relationship Values
Old Values New Values
Specialised Employment Flexible Deployment
Internal Focus Customer-focus
Focus on Job Performance-focus
Functional-based Work Project-based Work
Human Dispirit & Work Human Spirit &
Work
Loyalty Commitmen
t
Training
Learning & Development
Closed Information Open Information
5. The 9 Common Barriers to
Communication
∎inattention during conversations
∎restricted information channels
∎lack of feedback
∎a culture of not asking questions
∎too much formality
∎overreliance on email
∎lack of role models
∎a fear of emotion
∎physical office lay-out
6. Baker, T. (2013). The End of the Performance Review: A New Approach to Appraising Employee Performance
10. 5 more everyday conversations at work …
• Coaching – intentional ongoing development
• Mentoring – informal day to day sharing (and example)
• Delegating – it’s about your development too …
• Visioning – sharing and sustaining the “why”
• Encouraging – ensuring people feel significant
11. Conversations At Work Workshop …
• One-day facilitated, interactive workshop incorporating:
• Communication culture and behaviour
• The 9 barriers to conversations
• Communication as a shared, meaning making process
• Appreciating communication styles
• The 5 Conversations Framework
• Introduction to coaching conversations
• Showing up, Listening up, Speaking up, Lifting up
• Personal application and follow through …
• Individual copies of Conversations At Work
• Participant workbook
12. Tim Baker
tim@winnersatwork.com.au
0413 636 832
www.winnersatwork.com.au
Aubrey Warren
aub.warren@pacific.qld.edu.au
0412 756 435
www.pacific.qld.edu.au
RRP $39.95 inc gst
20% discount for AHRI
webinar participants … limited
time only
20% AHRI
webinar
discount