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Tips for brick-and-mortar retail success in the eCommerce age
3 Important factors necessary to drive brick-and-mortar success
Right products in-store Right store staff Right marketing strategies
5 tips for brick-and-mortar stores to succeed
Speed and convenience
Emphasize on the
advantages of
instant gratification
to customers and
the convenience of
physically
experiencing the
product
5 tips for brick-and-mortar stores to succeed
Personalized interactions
Leverage on the
face-to-face
human interactions
between the
customer and the
store staff
5 tips for brick-and-mortar stores to succeed
Localized marketing
Attract local
shoppers
with location based
marketing
campaigns
and promotions
5 tips for brick-and-mortar stores to succeed
Think customers, not products
Display products
in-store, focusing
on the customers’
preferences, not
on the inventory
5 tips for brick-and-mortar stores to succeed
Easy payments
Allow for flexible and
secure multiple
payment options in
order to lure
customers to make
purchases without
them having to worry
about payment
modes and data
security
© Copyright 2015 ETP Group. All rights reserved.
Every year, 50,000 retail associates use ETP to serve 150,000,000 consumers, selling
USD 5,000,000,000 of merchandise. More than 300 brands in 20 countries, across 10
time-zones, in 200 cities, at 25,000+ stores, in 5 languages run on ETP.
Australia, Bahrain, China, Hong Kong, India, Indonesia, Iraq, Jordan, Kingdom of Saudi Arabia, Kuwait, Malaysia,
Oman, Qatar, Singapore, Sri Lanka, Thailand, The Philippines, U.A.E., Uzbekistan and Yemen
www.etpgroup.com

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Tips for brick-and-mortar retail success in the eCommerce Age

  • 1. Tips for brick-and-mortar retail success in the eCommerce age
  • 2. 3 Important factors necessary to drive brick-and-mortar success Right products in-store Right store staff Right marketing strategies
  • 3. 5 tips for brick-and-mortar stores to succeed Speed and convenience Emphasize on the advantages of instant gratification to customers and the convenience of physically experiencing the product
  • 4. 5 tips for brick-and-mortar stores to succeed Personalized interactions Leverage on the face-to-face human interactions between the customer and the store staff
  • 5. 5 tips for brick-and-mortar stores to succeed Localized marketing Attract local shoppers with location based marketing campaigns and promotions
  • 6. 5 tips for brick-and-mortar stores to succeed Think customers, not products Display products in-store, focusing on the customers’ preferences, not on the inventory
  • 7. 5 tips for brick-and-mortar stores to succeed Easy payments Allow for flexible and secure multiple payment options in order to lure customers to make purchases without them having to worry about payment modes and data security
  • 8. © Copyright 2015 ETP Group. All rights reserved. Every year, 50,000 retail associates use ETP to serve 150,000,000 consumers, selling USD 5,000,000,000 of merchandise. More than 300 brands in 20 countries, across 10 time-zones, in 200 cities, at 25,000+ stores, in 5 languages run on ETP. Australia, Bahrain, China, Hong Kong, India, Indonesia, Iraq, Jordan, Kingdom of Saudi Arabia, Kuwait, Malaysia, Oman, Qatar, Singapore, Sri Lanka, Thailand, The Philippines, U.A.E., Uzbekistan and Yemen www.etpgroup.com