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Quality in open online learning.
Time for a new quality agenda
11 November 2020
Professor, Dr. Ebba Ossiannilsson, ICDE, EDEN, SADE
ICDE OER Advocacy Committee, Chair and ICDE Ambassador for the Global Advocacy of OER
EDEN EC, Swedish Association for Distance Education, ISO/SIS
• … is an advocate and promotes and improve open and
online learning in the context of SDG4, and Futures of
edcuation. She is on the Executive Committee both for and
ICDE and EDEN. She works as an international quality
assessor for EADTU and ICDE. Ossiannilsson chairs the
ICDE OER Advocacy Committee. She has seven everal
other missions for ICDE. She was research director for the
Quality ICDE Standards Study 2014/15, and on Blended
Learning 2017. Ossiannilsson received the title EDEN
Fellow 2014, the EDEN Council of Fellows 2018 and the
Open Education Europa Fellow 2015. Ossiannilsson has
nearly 20 years of experience in her field. She is a member
of the Ed Board for several scientific journals and regularly
participates as a speaker in conferences. At the national
level she VP in SADE and REK.
Ebba Ossiannilsson, Professor,
Dr. Consultant, Expert, Influencer
and Quality Assessor in the field
of e-learning, OER, MOOC
Ossiannilsson_11 November 2020
2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge
Ossiannilsson_11 November 2020
2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge
UNESCO FUTURES OF EDUCATION
 UNESCO's Futures of
Education initiative aims to
rethink education and shape
the future. The initiative is catalyzing a
global debate on how
knowledge, education and learning
need to be reimagined in a world of
increasing complexity, uncertainty, and
precarity.
 A global initiative to reimagine how
knowledge and learning can shape the
future of humanity and the planet.
Ossiannilsson_11 November 2020
2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge
Ossiannilsson_11 November 2020
2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge
POST COVID -19 IS ABOUT CHANGE, RESILIENCE, AGILITY AND
SUSTAINABILITY
… has and will change the learning and educational arenas
from now on and onwards
Ossiannilsson_11 November 2020
2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge
Ossiannilsson, E., Williams, K., Camilleri, A., & Brown, M. (2015). Quality models in online and open education around the globe: State of the art and
recommendations. Oslo: ICDE
Quality approaches
Normbased Processbased
THE ECOSYSTEM OF QUALITY, A HOLISTIC
APPROACH
Ossiannilsson_11 November 2020
2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge
MACRO
LEVEL
MESO
LEVEL
MICRO
LEVEL
NANO
LEVEL
Ossiannilsson_11 November 2020
2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge
Ossiannilsson_11 November 2020
2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge
Ossiannilsson_11 November 2020
2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge
LEARNERS
Flexibility
Interactivity
Accessibility
Personal
Transparency
Participation
Presence
Trust
An overview of quality domains and dimensions in Open Online Flexible, and
TEL OOFAT), and success factors from the learners’ perspectives
(Ossiannilsson, 2012, 2015, 2016, 2018; Ossiannilsson et al., 2015).
Ossiannilsson_11 November 2020
2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge
1.Building the capacity of
stakeholders to create,
access, re-use, adapt and
redistribute OER;
2.Developing supportive
policy for OER;
3.Encouraging inclusive
and equitable quality
OER;
4.Nurturing the creation of
sustainability models for
OER; and
5.Promoting and
reinforcing international
cooperation in OER.Ossiannilsson_11 November 2020
2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge
Ossiannilsson_11 November 2020
2nd International Congress on Teaching Innovation and
Research in Higher Education: Advancing in the Areas of
Knowledge
The Eight Ps Quality Framework,
Ossiannilsson, 2020
Ossiannilsson_11 November 2020
2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge
People
Process
Promises
Participation
Policy
Partnership
Products
Prospective
Ossiannilsson_11 November 2020
2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge
NEW QUALITY AGENDA
• Impact of learning over time – on careers, on habits of lifelong learning, on community
involvement and benefits.
• Engagement as one of the key drivers for quality.
• Innovative, flexible, effectively using technology for learning, teaching, analytics and
assessment or engaging students with practical applications of the content.
• In re-thinking the approach to quality, we should ask ourselves
• The How? How do the students experience their learning
• The How? How do faculty experience their teaching?
• The What? Focus on outcomes in more depth.
• … need to move to a much more experiential and outcome-based view of quality if it is
to be the engine of transformation
Ossiannilsson_11 November 2020
2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge
NEW QUALITY AGENDA
IMPACT
SATISFACTION
STAKEHOLDERS
ENGAGEMENT
RESILIENCE
SUSTAIANABILITY
CULTURE OF QUALITY
Will university rankings adjust to our uncertain times? (7/11 2020 UWN)
Ossiannilsson_11 November 2020
2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge
New forms of learning, new types of credentials, new kinds of educational
organizations with a relentless focus on skills development (ContactNorth)
•Competency-based qualifications and assessment only qualifications
•MOOCs for degrees
•Micro-credentials
•Work-based learning accreditation
•Diversified time and place for learning
•Personalized learning
•Project-based learning
•Rethinking assessment
•Learner ownership of their learning journey
Ossiannilsson_11 November 2020
2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge
THE ROLE OF EDUCATION
Ossiannilsson_11 November 2020
2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge
SHAPING THE FUTURE
Ossiannilsson_11 November 2020
2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge
LETS MAKE THE JOPURNEY TOGETHER ON A CHANGED
QUALITY AGENDA
Ossiannilsson_11 November 2020
2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge
SVERD/SADE FUTURES OF EDUCATION 18 September 2020
Topical Collection "Massive
Open Online Courses”Guest EditorOssiannilsson_11 November 2020
2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge
• … is an advocate and promotes and improve open and
online learning in the context of SDG4, and Futures of
edcuation. She is on the Executive Committee both for and
ICDE and EDEN. She works as an international quality
assessor for EADTU and ICDE. Ossiannilsson chairs the
ICDE OER Advocacy Committee. She has seven everal
other missions for ICDE. She was research director for the
Quality ICDE Standards Study 2014/15, and on Blended
Learning 2017. Ossiannilsson received the title EDEN
Fellow 2014, the EDEN Council of Fellows 2018 and the
Open Education Europa Fellow 2015. Ossiannilsson has
nearly 20 years of experience in her field. She is a member
of the Ed Board for several scientific journals and regularly
participates as a speaker in conferences. At the national
level she VP in SADE and REK.
Ebba Ossiannilsson, Professor,
Dr. Consultant, Expert, Influencer
and Quality Assessor in the field
of e-learning, OER, MOOC
My Footprints
www.i4quality.se
Ebba.Ossiannilsson@gmail.com
info@i4quality.se
THANK YOU!
CARING IS SHARING, SHARING IS CARING

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Ossiannilsson 2nd international congress on teaching innovation and research in higher education advancing in the areas of knowledge-11_nov2020

  • 1. Quality in open online learning. Time for a new quality agenda 11 November 2020 Professor, Dr. Ebba Ossiannilsson, ICDE, EDEN, SADE ICDE OER Advocacy Committee, Chair and ICDE Ambassador for the Global Advocacy of OER EDEN EC, Swedish Association for Distance Education, ISO/SIS
  • 2. • … is an advocate and promotes and improve open and online learning in the context of SDG4, and Futures of edcuation. She is on the Executive Committee both for and ICDE and EDEN. She works as an international quality assessor for EADTU and ICDE. Ossiannilsson chairs the ICDE OER Advocacy Committee. She has seven everal other missions for ICDE. She was research director for the Quality ICDE Standards Study 2014/15, and on Blended Learning 2017. Ossiannilsson received the title EDEN Fellow 2014, the EDEN Council of Fellows 2018 and the Open Education Europa Fellow 2015. Ossiannilsson has nearly 20 years of experience in her field. She is a member of the Ed Board for several scientific journals and regularly participates as a speaker in conferences. At the national level she VP in SADE and REK. Ebba Ossiannilsson, Professor, Dr. Consultant, Expert, Influencer and Quality Assessor in the field of e-learning, OER, MOOC Ossiannilsson_11 November 2020 2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge
  • 3. Ossiannilsson_11 November 2020 2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge
  • 4. UNESCO FUTURES OF EDUCATION  UNESCO's Futures of Education initiative aims to rethink education and shape the future. The initiative is catalyzing a global debate on how knowledge, education and learning need to be reimagined in a world of increasing complexity, uncertainty, and precarity.  A global initiative to reimagine how knowledge and learning can shape the future of humanity and the planet. Ossiannilsson_11 November 2020 2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge
  • 5. Ossiannilsson_11 November 2020 2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge POST COVID -19 IS ABOUT CHANGE, RESILIENCE, AGILITY AND SUSTAINABILITY … has and will change the learning and educational arenas from now on and onwards
  • 6. Ossiannilsson_11 November 2020 2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge Ossiannilsson, E., Williams, K., Camilleri, A., & Brown, M. (2015). Quality models in online and open education around the globe: State of the art and recommendations. Oslo: ICDE Quality approaches Normbased Processbased
  • 7. THE ECOSYSTEM OF QUALITY, A HOLISTIC APPROACH Ossiannilsson_11 November 2020 2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge MACRO LEVEL MESO LEVEL MICRO LEVEL NANO LEVEL
  • 8. Ossiannilsson_11 November 2020 2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge
  • 9. Ossiannilsson_11 November 2020 2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge
  • 10. Ossiannilsson_11 November 2020 2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge LEARNERS Flexibility Interactivity Accessibility Personal Transparency Participation Presence Trust An overview of quality domains and dimensions in Open Online Flexible, and TEL OOFAT), and success factors from the learners’ perspectives (Ossiannilsson, 2012, 2015, 2016, 2018; Ossiannilsson et al., 2015).
  • 11. Ossiannilsson_11 November 2020 2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge
  • 12. 1.Building the capacity of stakeholders to create, access, re-use, adapt and redistribute OER; 2.Developing supportive policy for OER; 3.Encouraging inclusive and equitable quality OER; 4.Nurturing the creation of sustainability models for OER; and 5.Promoting and reinforcing international cooperation in OER.Ossiannilsson_11 November 2020 2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge
  • 13. Ossiannilsson_11 November 2020 2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge
  • 14. The Eight Ps Quality Framework, Ossiannilsson, 2020 Ossiannilsson_11 November 2020 2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge People Process Promises Participation Policy Partnership Products Prospective
  • 15. Ossiannilsson_11 November 2020 2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge NEW QUALITY AGENDA • Impact of learning over time – on careers, on habits of lifelong learning, on community involvement and benefits. • Engagement as one of the key drivers for quality. • Innovative, flexible, effectively using technology for learning, teaching, analytics and assessment or engaging students with practical applications of the content. • In re-thinking the approach to quality, we should ask ourselves • The How? How do the students experience their learning • The How? How do faculty experience their teaching? • The What? Focus on outcomes in more depth. • … need to move to a much more experiential and outcome-based view of quality if it is to be the engine of transformation
  • 16. Ossiannilsson_11 November 2020 2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge NEW QUALITY AGENDA IMPACT SATISFACTION STAKEHOLDERS ENGAGEMENT RESILIENCE SUSTAIANABILITY CULTURE OF QUALITY Will university rankings adjust to our uncertain times? (7/11 2020 UWN)
  • 17. Ossiannilsson_11 November 2020 2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge New forms of learning, new types of credentials, new kinds of educational organizations with a relentless focus on skills development (ContactNorth) •Competency-based qualifications and assessment only qualifications •MOOCs for degrees •Micro-credentials •Work-based learning accreditation •Diversified time and place for learning •Personalized learning •Project-based learning •Rethinking assessment •Learner ownership of their learning journey
  • 18. Ossiannilsson_11 November 2020 2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge THE ROLE OF EDUCATION
  • 19. Ossiannilsson_11 November 2020 2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge SHAPING THE FUTURE
  • 20. Ossiannilsson_11 November 2020 2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge LETS MAKE THE JOPURNEY TOGETHER ON A CHANGED QUALITY AGENDA
  • 21. Ossiannilsson_11 November 2020 2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge
  • 22. SVERD/SADE FUTURES OF EDUCATION 18 September 2020 Topical Collection "Massive Open Online Courses”Guest EditorOssiannilsson_11 November 2020 2nd International Congress on Teaching Innovation and Research in Higher Education: Advancing in the Areas of Knowledge
  • 23. • … is an advocate and promotes and improve open and online learning in the context of SDG4, and Futures of edcuation. She is on the Executive Committee both for and ICDE and EDEN. She works as an international quality assessor for EADTU and ICDE. Ossiannilsson chairs the ICDE OER Advocacy Committee. She has seven everal other missions for ICDE. She was research director for the Quality ICDE Standards Study 2014/15, and on Blended Learning 2017. Ossiannilsson received the title EDEN Fellow 2014, the EDEN Council of Fellows 2018 and the Open Education Europa Fellow 2015. Ossiannilsson has nearly 20 years of experience in her field. She is a member of the Ed Board for several scientific journals and regularly participates as a speaker in conferences. At the national level she VP in SADE and REK. Ebba Ossiannilsson, Professor, Dr. Consultant, Expert, Influencer and Quality Assessor in the field of e-learning, OER, MOOC