1. STUDENT NAME: Emma Wallace
STUDENT NUMBER: 19000690
NCFE Level 1 Award in Employability
Skills Booklet

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This short qualification is designed to help prepare you to enter the world of work.
Qualification objectives
The objectives of this qualification is to help you to:
• Develop and enhance skills required for the working environment
• Develop your confidence for employment and motivation
• Improve your communication skills and personal effectiveness
• Provide a basis for further study
KEY TERMS
You may be asked to do one of the following through the completion of this booklet. Refer
to this table for further guidance.
Explanation of terms
Define Give the meaning of a word or phrase.
Demonstrate Show an understanding of the subject.
Describe Provide details about the subject or item.
Explain Provide details about the subject with reasons showing how or why.
Give (examples
of...)
Provide relevant examples to support the subject.
Identify List or name the main points.
Indicate Point out or show using words, illustrations or diagrams.
Locate Find or identify.
List Make a list of words, sentences or comments.
Outline Identify or describe the main points.
Plan Think about, organise and present information in a logical way. This
could be presented as written information, a diagram or an
illustration.
Show Give information that includes clear knowledge about the subject.
State Give the main points in brief, clear sentences.
Use Take an item, resource or piece of information and link to the question
or task

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Unit 1 Understanding Mindset
This unit aims to provide learners with an understanding of how employability can be
affected by their mindset, focusing on the key qualities sought by employers.
The learner will:
1. Understand how mindset can improve employability
The learner can:
1.1 State what mindset qualities are attractive to employers
1.2 Identify what qualities they already have
1.3 Outline why honesty, commitment, flexibility and accountability are key qualities to
employers
1.4 Give examples of when they have been honest, committed, flexible and accountable
1.5 Outline how own mindset qualities could affect their employability
1.6 Identify actions to improve own mindset qualities
1.1 : In clear sentences, state what mindset qualities are attractive to employers
Firstly, honesty is a mindset quality that would be attractive to employers as it lets them
see who you truly are and who they could potentially be employing. To be honest means
you will always be truthful and sincere. A second mindset quality which is attractive to
employers is commitment, as if you are committed to your work it shows you can be
depended upon and will always be there to help. Another quality would be how flexible
you are – if you are flexible within work it shows the employer you are able to organise
things differently to make time for other things / more prioritized things. It shows you can
do things when asked.
1.2 : Identify the qualities you already have that are attractive to potential employers
Personally, I would say I’m committed when it comes to working since throughout school
and college, I’ve made sure to attend every lesson possible so that I can keep up with my
work. I would also say I’m very honest as well as flexible.
1.3 : Outline why honesty, commitment, flexibility and accountability are key qualities to
employers
Honesty is a key quality to an employer as it shows you’re going to be honest on the job –
meaning you’d always do what’s right and if you were to need assistance you’d ask. It’s
about being real, not just with yourself but with others. Commitment is the next key
quality to an employer since it presents you as being dedicated to your work. It shows you
as devoted as well as loyal, which an employer would like. Furthermore, flexibility is a key
quality to employers as it shows your willingness to change or compromise things. Being
flexible within work shows you are able to quickly and effectively make necessary
changes. Lastly, accountability is a key quality to an employer as it shows you can take
responsibility.

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1.4 : Give examples of when you have been honest, committed, flexible and accountable
An example of when I’ve been honest would be when I'm doing my work: as when I was
recording my work onto my blog, I made sure to be honest and say I hadn’t completed as
much as I would’ve liked therefore I would do extra work at home. An example of me
being committed while at college is the fact, I have 100% attendance and have done since
joining. I believe this shows commitment as it shows I am committed to learn.
Furthermore, an example of me being flexible would be that every time I have been asked
to arrive at college at a certain time, I’ve made sure that happens. As well as this, when I
have been asked to complete work by a certain date, I have made extra time to make sure
that happens. Lastly, I think I’ve shown accountability since I’ve taken responsibility for
my work and what I've produced.
1.5 : Outline how mindset qualities could affect your employability
Mindset qualities can affect your employability greatly. If you don’t have a positive
mindset and go into a job interview thinking negatively, that will most likely show. If you
go into an interview with a negative mindset, you’re almost setting yourself up to fail.
Whereas if you go into the interview thinking positively, you’ll most likely come across
more confident and honest – which is what employers want.
1.6 : Identify actions to improve your own mindset qualities
A way to improve your mindset could be to surround yourself with people who bring out
the best in you. A second way to improve your mindset would be to plan your day ahead /
write it in a diary, this way you may be less encouraged to get distracted. By planning your
day out in advance, it lets you set a target for yourself. Lastly, a way to improve you
mindset would be to just breathe. By taking a few minutes out of your day to just calm
down and breathe may help a lot.
Unit 7: Managing your time
This unit introduces learners to timekeeping as well as time management. It covers
developing a sense of responsibility and control when it comes to time, how to work with
appropriate people (eg supervisor) to identify priorities, how to identify when support might
be needed and who to ask.
The unit will look at why punctuality, reliability and the need for preparation are important
in the workplace.
Learning outcome 1
The learner will:
1. Understand and demonstrate how time can be managed and plan own work activity

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The learner can:
1.1 Give 2 examples of how time can be managed in a place of work
1.2 Review own time management and identify areas where
they could improve
1.3 Plan own work activity, with appropriate support from others
1.4 Carry out a work activity within planned timescale
Learning outcome 2
The learner will:
2. Know how to access support when experiencing time management problems
The learner can:
2.1 Describe 2 different time-related problems that can lead to disruption in a place of work
2.2 Identify where they can access support when they run into difficulties with time
management
Learning outcome 3
The learner will:
3. Understand why punctuality and reliability are important in the place of work
The learner can:
3.1 Give 2 examples of why punctuality is important in the place of work, identifying the
consequences of not being punctual
3.2 Identify what is meant by reliability in each of the following
Work-related contexts:
Production
Customer service
Learning Outcome 1
1.1 Give two examples of how time can be managed in a place of work
One example to how time can be managed in a place of work is by using a diary. By
planning out what you are going to do/achieve in a certain time, it will probably get done,
and if you are planning beforehand you will stick to the schedule. A way time can be
managed also is by prioritizing. If you prioritize the main things you need to do, those will
be complete quicker and more efficiently.
1.2 Review your own time management and identify areas where
you could improve

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When it comes to time management, I believe I’m quite good. I make sure I get to college
on time by leaving the house at a certain time, I’m always on time for lesson, etc.
Somewhere where I could improve is while I am on time for college, I should probably
wake up earlier so that I’m not in a rush.
1.3 Plan your own work activity, with appropriate support from others
I’ve planned to create my own website/blog where I discuss things like new music,
albums, concerts, etc. I will update it several times a month s in the end I will have a
successful, up to date website full of blog posts.
1.4 Carry out a work activity within planned timescale
I’ve created my blog and currently update it 3 to 4 times a month. I keep track in a diary
of when I need to upload things to ensure its up to date, as well as so I know what I’ve
achieved in a month and what I want to achieve in the next.
Learning Outcome 2
2.1 Describe 2 different time-related problems that can lead to disruption in a place of
work
If you were late to work on a day when your team need you, but aren’t able to get started
since you aren’t there – you aren’t only disrupting your worktime but theirs also. For
example, you might be presenting a pitch where each of you have had an input, but if the
team are waiting on you to get there, they may have to start without you then the
presentation may not make sense without your part.
Linking to this, if you were to make a presentation but have been struggling with time
management but didn’t tell anyone, it would affect you on the day since you won’t have
finished. If you feel you need more time, telling someone would be the best route since
they can help you.
2.2 Identify where you can access support when you run into difficulties with time
management
If I were to run into difficulties with time management, I’d ask one of my teachers for
some extra support since they’d know what to do.
Learning Outcome 3
3.1 Give two examples of why punctuality is important in the place of work, identifying
the consequences of not being punctual
Being punctual is important in the work place for different reasons. One example being
that if you are punctual, it enhances your, as well as your teams, productivity. Being
punctual ensures you get your work done on time, as well as everyone in the team
completing their share. If you weren’t on time, your team may be depending on you
meaning they may not get their work done either.

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Another reason punctuality is important is because it ensures that you aren’t stressed.
Stress is the number one complaint in the workplace and being on time can reduce work
related stress. If you were to be constantly late, it would also create worry for your team.
3.2 Identify what is meant by reliability in each of the following
Work-related contexts:
A reliable employee is someone who shows up for work on time every day and someone
who is prepared to complete their work in a timely manner. Someone who is reliable in
the workplace does what they are told to do – someone who listens to instructions.
Production:
Reliability in production means to rely on, e.g. an item to be a certain standard.
Customer service:
Reliability in customer service means that customers can expect the same level of service
each time they interact with a company.
Unit 33: Writing a CV
Learning outcome 1
The learner will:
1. Know the type of information usually included in a CV
The learner can:
1.1 Identify the type of information usually included in a CV
1.2 Collect the information they will need to create a CV ensuring it is accurate and up to
date
Learning outcome 2
The learner will:
2. Understand the importance of a reference

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The learner can:
2.1 Identify 2 people who would be suitable as referees
2.2 Give examples of people who would not be acceptable as referees
Learning outcome 3
The learner will:
3. Produce a CV
The learner can:
3.1 Choose a suitable layout for a CV
3.2 Produce an accurate and appropriately laid out CV using IT
Learning outcome 1
1.1 Identify and list the type of information usually included in a CV
A CV should include your full name, phone number and email address (contact
information), any work experience you have, the grades you obtained in school, college,
etc. if you’re currently in education, etc. You can also add any awards you have,
certificates, and more.
1.2 Collect the information they will need to create a CV ensuring it is accurate and up to
date. Create a checklist below
Date
Full name
Current phone number
Current address
Achieved grades in order of the most recent
Work experience
Interests or hobbies
Learning outcome 2
2.1 Identify two people who would be suitable as referees
Current teacher
Current boss
2.2 Give examples of people who would not be acceptable as referees
Family
Friends

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FIND EXAMPLES OF EFFECTIVE CV/RESUME LAYOUTS. SCREEN SHOT THEM AN INCLUDE
BELOW.
With that in mind, produce your own CV and submit along with this booklet.
3.1 Choose a suitable layout for your CV
3.2 Produce an accurate and appropriately laid out CV using IT