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Europeana Network Association AGM 2016 - 9 November - Speaker Shawn Averkamp

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Speaker: Shawn Averkamp, NYPL Labs,
"Innovation and Change at The New York Public Library"

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Europeana Network Association AGM 2016 - 9 November - Speaker Shawn Averkamp

  1. 1. Innovation and Change at NYPL Shawn Averkamp, Manager of Metadata Services, NYPL Europeana AGM 9 November 2016 Riga, Latvia http://bit.ly/NYPLatEuropeana2016
  2. 2. How do you handle change? Political change Economic change Environmental change Organizational change
  3. 3. How do we innovate to make cultural heritage more resilient to disruptive change?
  4. 4. Change challenges online cultural heritage Different stewardship challenges exist for cultural heritage online than for physical archives What’s at stake? Continued access User understanding, context Cultural sensitivity, privacy, respect
  5. 5. What’s at stake: Continued access Risks: Disruption due to neglect, aging websites, costs of migration, high staff turnover, little documentation
  6. 6. http://yizkor.nypl.org
  7. 7. http://digitalcollections.nypl.org/collections/yizkor-book-collection
  8. 8. What’s at stake: User comprehension Risks: Loss of context and meaning due to successive generations of aggregation, “dumbing down” from one metadata schema to another, metadata enrichments
  9. 9. What’s at stake: Cultural sensitivity, privacy, respect Risks: Limited ability to apply cultural norms, fine-grained access, and discovery controls
  10. 10. Cultural sensitivity, privacy, respect “...despite the democratizing promise of technology… the digital tools we build and provide are likely to reflect and perpetuate stereotypes, biases, and inequalities.” -- Chris Bourg
  11. 11. Can we reduce risk by building resilience? Resilience is... “...the capacity of a system to absorb disturbance and reorganize while undergoing change so as to still retain essentially the same function, structure, identity, and feedback.” -- Brian Walker and David Salt
  12. 12. Resilience thinking “...a way of looking at why some systems collapse when they encounter shock, and some don’t.” -- Rob Hopkins
  13. 13. What can innovation labs teach us about building resilient systems and
  14. 14. Redundancy “Redundancy provides ‘insurance’ within a system by allowing some components to compensate for the loss or failure of others.” -- Stockholm Resilience Centre
  15. 15. http://publicdomain.nypl.org
  16. 16. https://github.com/NYPL-publicdomain/data-and-utilities
  17. 17. Broad participation “If a variety of people participate, from a diversity of backgrounds and perspectives, it can uncover perspectives that may not be acquired through more traditional scientific processes.” -- Stockholm Resilience Centre
  18. 18. http://buildinginspector.nypl.org/
  19. 19. http://scribeproject.github.io/
  20. 20. Tight feedback mechanisms “Feedbacks are the two-way ‘connectors’ between variables that can either reinforce (positive feedback) or dampen (negative feedback) change.” -- Stockholm Resilience Centre “...bringing the results of our actions closer to home, so that we cannot ignore them.” -- Rob Hopkins
  21. 21. https://github.com/nypl-spacetime
  22. 22. http://transcribe.oralhistory.nypl.org/
  23. 23. https://amplify.sl.nsw.gov.au/
  24. 24. Modularity “Resilience capacity will be increased when system components have enough independence that damage or failure of one part or component of a system is designed to have a low probability of inducing failure of other similar or related components in the system.” -- ResilientCity.org
  25. 25. http://github.com/nypl-registry
  26. 26. four core systems
  27. 27. local data sources
  28. 28. institutional knowledge
  29. 29. crowdpowered data
  30. 30. ● What if linked data could turn old databases and description into new points of discovery to our resources? ● What if linked data was a low-barrier way for staff to share their expertise and institutional knowledge about our collections? ● What if linked data could empower our community to connect their knowledge and stories to the cultural record we steward for them? What if we could let anyone say anything about anything?
  31. 31. The Registry: goals Give all of our collections and items URIs, so anyone can say anything about them. Make it easy for our staff to add hidden or underdescribed resources to this graph. Build in mechanisms for staff and the public to say more about these resources and connect them to others and the wider web. Provide public endpoints, so developers at NYPL and beyond can build things on top of our data.
  32. 32. Early architecture for the Registry
  33. 33. Research Catalog Discovery
  34. 34. Discovery: short-term objectives 1. Make shared collections available (NYPL, Princeton U., Columbia U.) 2. Enable electronic hold request of materials for easier access 3. Make e-resources more discoverable and integrated 4. Improve the usability of the online catalog 5. Implement and support emerging industry standards (library, accessibility)
  35. 35. Discovery: long-term objectives 1. Minimize the steps and complexity required to connect a patron with a resource, physical or digital. 2. Evolve the OPAC from an inventory system to a discovery system. 3. Empower staff to influence and shape how patrons interact and discover online. 4. Lay the foundations of a platform to power NYPL projects for the next 5-10 years. 5. Advance the field of cultural heritage discovery through innovation and demonstration.
  36. 36. Discovery guiding principles -- diversity, participation, feedback
  37. 37. Discovery guiding principles -- Modularity
  38. 38. Modularity -- systems API-based Serializer plugins for data enrichments OCLC Classify: Work IDs, LCC, FAST Hathi Trust Future plugins: Worldcat data, Wikidata, VIAF,
  39. 39. Modularity -- data Data model based on: Portland Common Data Model (PCDM) : structural metadata DPLA/Europeana : descriptive metadata for discovery BIBFRAME : item/copy-level metadata for fulfillment Organization schema : Research center and division entity descriptions SKOS : entities, controlled vocabularies, codelists
  40. 40. Trust and cooperation -- soft feature releases Meet immediate, core requirements at reasonable levels of quality Temporary properties for literal representations of more “disruptive” innovations Agents Subjects Demonstrate value of new enrichments Clustering by OCLC Work IDs Related items by added LC Classifications
  41. 41. Trust and cooperation -- networks Leverage existing connections across the library for feedback and to share progress User interviews with stakeholders we don’t yet know Shadow front-facing staff to learn about user needs
  42. 42. Resources Discovery project code: http://github.com/nypl-discovery Architecture: https://nypl-discovery.github.io/architecture-alpha/ Wireframes/designs: https://nypl-discovery.github.io/discovery-designs/ Models: https://github.com/NYPL-discovery/discovery-models Registry R&D documentation: https://confluence.nypl.org/display/REG Registry code: https://github.com/nypl-registry NYPL Labs open source projects Open Transcript Editor: https://github.com/NYPL/transcript-editor Scribe: http://scribeproject.github.io/ Building Inspector: https://github.com/nypl-spacetime/building-inspector
  43. 43. Thank you! Shawn Averkamp @saverkamp shawnaverkamp@nypl.org This presentation: http://bit.ly/NYPLatEuropeana2016
  44. 44. Works Cited Bourg, Chris (2015). “ Never neutral: Libraries, technology, and inclusion.” https://chrisbourg.wordpress.com/2015/01/28/never-neutral-libraries-technology- and-inclusion/ Hopkins, Rob (2016). “Resilience thinking.” http://wealthofthecommons.org/essay/resilience-thinking ResilientCity.org (2016). “Resilient design principles.” http://www.resilientcity.org/index.cfm?id=11900 Stockholm Resilience Centre (2016). “GRAID at Stockholm Research Centre.” http://applyingresilience.org/en/start-en/ Walker and Salt (2008). Resilience Thinking. Island Press
  45. 45. Image credits (slide 2) Wide World Photos, Inc. “Three forks,” http://digitalcollections.nypl.org/items/510d47e3-fed9-a3d9-e040-e00a18064a99 Unknown. (1907). “Interior work : construction of Astor Hall and the Fifth Avenue entrance.” http://digitalcollections.nypl.org/items/510d47dc-3a4e-a3d9-e040- e00a18064a99 Hine, Lewis Wickes (1921). “A third year high school girl in the chemical laboratory of a rural consolidated school, October 1921.” http://digitalcollections.nypl.org/items/510d47d9-4d11-a3d9-e040-e00a18064a99

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