Maslow divided human needs into five levels or stages, beginning with basic needs, progressing from physiological needs and eventually rising to self-actualization needs. The basic premise of the hierarchy is that one level needs to be satisfied before the individual can begin addressing needs on next highest level.
The hierarchy is a valuable tool that helps leaders understand how to motivate, reward and engage employees.
3. Maslow and Engagement
Self-
actualization
Esteem
Love and belongingness
Safety
Physiological
The higher an
employee is on the
hierarchy, the more
likely he or she is to
be engaged,
productive and
willing to contribute
to organizational
goals.
MoreengagedLessengaged
4. Physiological Needs
Self-
actualization
Esteem
Love and belongingness
Safety
Physiological
Someone who doesn’t
have his or her
physiological needs met
might be a hard worker, but
is likely distracted by
wondering if he or she can
afford rent and groceries.
Employers must provide
reassurance and help
employees to focus.
5. Safety Needs
Self-
actualization
Esteem
Love and belongingness
Safety
Physiological
Employees want to feel
safe in their jobs, and to
know their positions are
secure. Employers must
provide a stable working
environment where
employees understand that
they will be rewarded for
their work.
6. Love and Belongingness Needs
Self-
actualization
Esteem
Love and belongingness
Safety
Physiological
At this level, people want to
be included as part of a
group. Employers must
meet this need by creating
an environment where
people work in teams and
can collaborate freely. Also,
remember that work is a
social place where
employees can connect on
a personal level.
7. Esteem Needs
Self-
actualization
Esteem
Love and belongingness
Safety
Physiological
At the esteem level,
workers want to feel valued
and important. Employers
can achieve this several
ways, including formal
programs like awards and
bonuses. Sometimes, a
simple thank you is the
best approach.
8. Self-Actualization Needs
Self-
actualization
Esteem
Love and belongingness
Safety
Physiological
At this level, employees
have developed a strong
sense of what they are
capable of, and strive to
improve. Employers must
provide the tools, training
and support to help these
workers achieve their
personal and professional
goals.
9. Additional Resources
• How Maslow’s Hierarchy of Needs Influences Employee
Engagement
• How to Motivate Your Team With Maslow’s Hierarchy of
Needs
• How the Theory of Maslow Can Be Applied to
Organizational Development
• The Hierarchy Needs of Employees