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Introducing current research about digital business and social media
SMICS Conference Amsterdam 2012
SMICS Conference Amsterdam 2012
Alexander Rossmann
Presentation at AMA Conference August 2013 in Boston
Customer Services in Social Media Channels
Customer Services in Social Media Channels
Alexander Rossmann
"DIOS ENTRE NOSOTROS"
Deus innovis
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ZVENEGASA
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Ikhmal Denn
A fact file about MapleCode, a new age Executive Search firm. MapleCode, Inc.headquartered in Arlington, MA (USA) with offices in Leeds (UK) and Bangalore (INDIA). We specialise in the search for global Talent, and have been retained by top organisations to lead their executive, mid-management and strategic search needs. Partnering with us has helped our clients acquire key leadership and middle management talent across America, Europe, Middle-East, India, APAC, China and Australia. This has helped our clients build strong global teams across experience levels in multiple geographies. Our leadership talent search expertise is spread across Sales & Marketing, Client Management, Account Management, Practice Building, Delivery Management and other business functions. MapleCode has consistently demonstrated that our Talent Search is market penetrating, and we can target candidates at your competition. Our strong relationships with key talent globally ensures we can get any leader to the table for a discussion. We also represent candidates from Fortune 500 companies who have driven businesses worth US$ 100 million and above.
MapleCode vs other global search firms
MapleCode vs other global search firms
ShreyaBajaj
Презентация к вебинару Татьяны Пироженко "Первые опыты и эксперименты для детей 3-5 лет"
Вебинар "Первые опыты и эксперименты"
Вебинар "Первые опыты и эксперименты"
tavika
Guia pdf
Guia Dom Bosco Galeria de Arte
Guia Dom Bosco Galeria de Arte
Bruna Ticianelli
Word of mouth (WOM) communication, long recognized as a highly influential source of information, has taken on new importance with the proliferation of online WOM. The rise of online forums and communities has dramatically increased the scope of word of mouth marketing, allowing consumers greater access to information from subject matter experts and other key influentials who impact new purchases. Online WOM data have been widely used in the literature to examine topics such as the impact of WOM recommendations and reviews, brand community involvement, and product adoption. For all the valuable contributions made by WOM research, a lot of important questions still remain unexplored. One is delineating the preconditions for user engagement in WOM communication; another is exploring the role of WOM content and WOM context on the efficacy of WOM in general. And there is final area where research is needed, focusing on organizational capabilities firms need in order to foster the impact of WOM communication on purchasing behavior.
Current Research Questions in Word of Mouth Communication
Current Research Questions in Word of Mouth Communication
Alexander Rossmann
Recommandé
Introducing current research about digital business and social media
SMICS Conference Amsterdam 2012
SMICS Conference Amsterdam 2012
Alexander Rossmann
Presentation at AMA Conference August 2013 in Boston
Customer Services in Social Media Channels
Customer Services in Social Media Channels
Alexander Rossmann
"DIOS ENTRE NOSOTROS"
Deus innovis
Deus innovis
ZVENEGASA
Bahan internet budaya kikis
Bahan internet budaya kikis
Ikhmal Denn
A fact file about MapleCode, a new age Executive Search firm. MapleCode, Inc.headquartered in Arlington, MA (USA) with offices in Leeds (UK) and Bangalore (INDIA). We specialise in the search for global Talent, and have been retained by top organisations to lead their executive, mid-management and strategic search needs. Partnering with us has helped our clients acquire key leadership and middle management talent across America, Europe, Middle-East, India, APAC, China and Australia. This has helped our clients build strong global teams across experience levels in multiple geographies. Our leadership talent search expertise is spread across Sales & Marketing, Client Management, Account Management, Practice Building, Delivery Management and other business functions. MapleCode has consistently demonstrated that our Talent Search is market penetrating, and we can target candidates at your competition. Our strong relationships with key talent globally ensures we can get any leader to the table for a discussion. We also represent candidates from Fortune 500 companies who have driven businesses worth US$ 100 million and above.
MapleCode vs other global search firms
MapleCode vs other global search firms
ShreyaBajaj
Презентация к вебинару Татьяны Пироженко "Первые опыты и эксперименты для детей 3-5 лет"
Вебинар "Первые опыты и эксперименты"
Вебинар "Первые опыты и эксперименты"
tavika
Guia pdf
Guia Dom Bosco Galeria de Arte
Guia Dom Bosco Galeria de Arte
Bruna Ticianelli
Word of mouth (WOM) communication, long recognized as a highly influential source of information, has taken on new importance with the proliferation of online WOM. The rise of online forums and communities has dramatically increased the scope of word of mouth marketing, allowing consumers greater access to information from subject matter experts and other key influentials who impact new purchases. Online WOM data have been widely used in the literature to examine topics such as the impact of WOM recommendations and reviews, brand community involvement, and product adoption. For all the valuable contributions made by WOM research, a lot of important questions still remain unexplored. One is delineating the preconditions for user engagement in WOM communication; another is exploring the role of WOM content and WOM context on the efficacy of WOM in general. And there is final area where research is needed, focusing on organizational capabilities firms need in order to foster the impact of WOM communication on purchasing behavior.
Current Research Questions in Word of Mouth Communication
Current Research Questions in Word of Mouth Communication
Alexander Rossmann
Flexor tendon injury
Flexor tendon injury
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Dr Souvik Paul
In recent years, marketing scholars have invested heavily in exploring the role of social media in marketing theory and practice. One valuable strategy for using social media in marketing communication is to provide customer services in applications like Facebook or Twitter. This paper evaluates a) the concept of perceived service quality in different service channels and b) the impact customer service strategies have on customer loyalty, word of mouth communication, and cross-sell preferences. The framework presented here is tested cross-channel against data collected from the customer service department of a large telecommunication provider. The results elucidate the effectiveness of customer service strategies in different channels.
Research Report: Customer Services in Social Media Channels
Research Report: Customer Services in Social Media Channels
Alexander Rossmann
DVT PROPHYLAXIS IN ORTHOPEDIC SURGERIES
DVT PROPHYLAXIS IN ORTHOPEDIC SURGERIES
DVT PROPHYLAXIS IN ORTHOPEDIC SURGERIES
Dr Souvik Paul
Детское стихотворение А.Барто
"Веревочка" А.Барто
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tavika
Стихи для детей
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Allostatic load study design
Allostatic load study design
Sukhmani Jassar
Для детей 1-3 летЖивотные,
Животные холодных стран
Животные холодных стран
tavika
Примеры звучания различных музыкальных инструментов
Музыкальные инструменты
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Сказка В.Сутеева
Кто сказал мяу
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Pie
The basics of sentences session 3pptx.pptx
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heathfieldcps1
Students will get the knowledge of the following: - meaning of Pharmaceutical sales representative (PSR) - purpose of detailing, training & supervision - norms of customer calls - motivating, evaluating, compensation and future aspects of PSR
Unit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptx
VishalSingh1417
Importance of information and communication (ICT) in 21st century education. Challenges and issues related to ICT in education.
ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.
MaryamAhmad92
How Bosna and Herzegovina prepares for CBAM
Key note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdf
Admir Softic
This Presentation is about the Unit 5 Mathematical Reasoning of UGC NET Paper 1 General Studies where we have included Types of Reasoning, Mathematical reasoning like number series, letter series etc. and mathematical aptitude like Fraction, Time and Distance, Average etc. with their solved questions and answers.
UGC NET Paper 1 Mathematical Reasoning & Aptitude.pdf
UGC NET Paper 1 Mathematical Reasoning & Aptitude.pdf
Nirmal Dwivedi
ICT Role in 21st Century Education & its Challenges •This presentation gives an overall view of education in 21st century and how it is facilitated by the integration of ICT. •It also gives a detailed explanation of the challenges faced in ICT-based education and further elaborates the strategies that can help in overcoming the challenges.
ICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptx
AreebaZafar22
For more information about my speaking and training work, visit: https://www.pookyknightsmith.com/speaking/
Fostering Friendships - Enhancing Social Bonds in the Classroom
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Pooky Knightsmith
Wednesday 20 March 2024, 09:30-15:30.
Towards a code of practice for AI in AT.pptx
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Jisc
Making communications land - Are they received and understood as intended? webinar Thursday 2 May 2024 A joint webinar created by the APM Enabling Change and APM People Interest Networks, this is the third of our three part series on Making Communications Land. presented by Ian Cribbes, Director, IMC&T Ltd @cribbesheet The link to the write up page and resources of this webinar: https://www.apm.org.uk/news/making-communications-land-are-they-received-and-understood-as-intended-webinar/ Content description: How do we ensure that what we have communicated was received and understood as we intended and how do we course correct if it has not.
Making communications land - Are they received and understood as intended? we...
Making communications land - Are they received and understood as intended? we...
Association for Project Management
The pricing and discounting feature is very essential for Odoo POS. Global discount is actually a discount that will apply to the entire order. And it indicates that the discount is applied to every item in the order, regardless of how much each item costs separately. This slide will show how to manage global discounts in odoo 17 POS.
How to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POS
Celine George
https://app.box.com/s/7hlvjxjalkrik7fb082xx3jk7xd7liz3
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
Nguyen Thanh Tu Collection
Mixin classes are helpful for developers to extend the models. Using these classes helps to modify fields, methods and other functionalities of models without directly changing the base models. This slide will show how to extend models using mixin classes in odoo 17.
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
Celine George
Book
Vishram Singh - Textbook of Anatomy Upper Limb and Thorax.. Volume 1 (1).pdf
Vishram Singh - Textbook of Anatomy Upper Limb and Thorax.. Volume 1 (1).pdf
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En vedette
Flexor tendon injury
Flexor tendon injury
Flexor tendon injury
Dr Souvik Paul
In recent years, marketing scholars have invested heavily in exploring the role of social media in marketing theory and practice. One valuable strategy for using social media in marketing communication is to provide customer services in applications like Facebook or Twitter. This paper evaluates a) the concept of perceived service quality in different service channels and b) the impact customer service strategies have on customer loyalty, word of mouth communication, and cross-sell preferences. The framework presented here is tested cross-channel against data collected from the customer service department of a large telecommunication provider. The results elucidate the effectiveness of customer service strategies in different channels.
Research Report: Customer Services in Social Media Channels
Research Report: Customer Services in Social Media Channels
Alexander Rossmann
DVT PROPHYLAXIS IN ORTHOPEDIC SURGERIES
DVT PROPHYLAXIS IN ORTHOPEDIC SURGERIES
DVT PROPHYLAXIS IN ORTHOPEDIC SURGERIES
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Детское стихотворение А.Барто
"Веревочка" А.Барто
"Веревочка" А.Барто
tavika
Стихи для детей
Посмотрите какие котята
Посмотрите какие котята
tavika
Allostatic load study design
Allostatic load study design
Sukhmani Jassar
Для детей 1-3 летЖивотные,
Животные холодных стран
Животные холодных стран
tavika
Примеры звучания различных музыкальных инструментов
Музыкальные инструменты
Музыкальные инструменты
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Сказка В.Сутеева
Кто сказал мяу
Кто сказал мяу
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En vedette
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Flexor tendon injury
Flexor tendon injury
Research Report: Customer Services in Social Media Channels
Research Report: Customer Services in Social Media Channels
DVT PROPHYLAXIS IN ORTHOPEDIC SURGERIES
DVT PROPHYLAXIS IN ORTHOPEDIC SURGERIES
"Веревочка" А.Барто
"Веревочка" А.Барто
Посмотрите какие котята
Посмотрите какие котята
Allostatic load study design
Allostatic load study design
Животные холодных стран
Животные холодных стран
Музыкальные инструменты
Музыкальные инструменты
Кто сказал мяу
Кто сказал мяу
Dernier
Pie
The basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptx
heathfieldcps1
Students will get the knowledge of the following: - meaning of Pharmaceutical sales representative (PSR) - purpose of detailing, training & supervision - norms of customer calls - motivating, evaluating, compensation and future aspects of PSR
Unit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptx
VishalSingh1417
Importance of information and communication (ICT) in 21st century education. Challenges and issues related to ICT in education.
ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.
MaryamAhmad92
How Bosna and Herzegovina prepares for CBAM
Key note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdf
Admir Softic
This Presentation is about the Unit 5 Mathematical Reasoning of UGC NET Paper 1 General Studies where we have included Types of Reasoning, Mathematical reasoning like number series, letter series etc. and mathematical aptitude like Fraction, Time and Distance, Average etc. with their solved questions and answers.
UGC NET Paper 1 Mathematical Reasoning & Aptitude.pdf
UGC NET Paper 1 Mathematical Reasoning & Aptitude.pdf
Nirmal Dwivedi
ICT Role in 21st Century Education & its Challenges •This presentation gives an overall view of education in 21st century and how it is facilitated by the integration of ICT. •It also gives a detailed explanation of the challenges faced in ICT-based education and further elaborates the strategies that can help in overcoming the challenges.
ICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptx
AreebaZafar22
For more information about my speaking and training work, visit: https://www.pookyknightsmith.com/speaking/
Fostering Friendships - Enhancing Social Bonds in the Classroom
Fostering Friendships - Enhancing Social Bonds in the Classroom
Pooky Knightsmith
Wednesday 20 March 2024, 09:30-15:30.
Towards a code of practice for AI in AT.pptx
Towards a code of practice for AI in AT.pptx
Jisc
Making communications land - Are they received and understood as intended? webinar Thursday 2 May 2024 A joint webinar created by the APM Enabling Change and APM People Interest Networks, this is the third of our three part series on Making Communications Land. presented by Ian Cribbes, Director, IMC&T Ltd @cribbesheet The link to the write up page and resources of this webinar: https://www.apm.org.uk/news/making-communications-land-are-they-received-and-understood-as-intended-webinar/ Content description: How do we ensure that what we have communicated was received and understood as we intended and how do we course correct if it has not.
Making communications land - Are they received and understood as intended? we...
Making communications land - Are they received and understood as intended? we...
Association for Project Management
The pricing and discounting feature is very essential for Odoo POS. Global discount is actually a discount that will apply to the entire order. And it indicates that the discount is applied to every item in the order, regardless of how much each item costs separately. This slide will show how to manage global discounts in odoo 17 POS.
How to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POS
Celine George
https://app.box.com/s/7hlvjxjalkrik7fb082xx3jk7xd7liz3
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
Nguyen Thanh Tu Collection
Mixin classes are helpful for developers to extend the models. Using these classes helps to modify fields, methods and other functionalities of models without directly changing the base models. This slide will show how to extend models using mixin classes in odoo 17.
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
Celine George
Book
Vishram Singh - Textbook of Anatomy Upper Limb and Thorax.. Volume 1 (1).pdf
Vishram Singh - Textbook of Anatomy Upper Limb and Thorax.. Volume 1 (1).pdf
ssuserdda66b
test
Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdf
ciinovamais
This ppt is useful for B.Ed., M.Ed., M.A. (Education) and Ph.D. students.
Google Gemini An AI Revolution in Education.pptx
Google Gemini An AI Revolution in Education.pptx
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FSB Advising Checklist
FSB Advising Checklist - Orientation 2024
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national learning camp 2024
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2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
MaritesTamaniVerdade
Python notes for Unit 1 Avanthi PG College
Python Notes for mca i year students osmania university.docx
Python Notes for mca i year students osmania university.docx
Ramakrishna Reddy Bijjam
Here is the slide show presentation from the Pre-Deployment Brief for HMCS Max Bernays from May 8th, 2024.
HMCS Max Bernays Pre-Deployment Brief (May 2024).pptx
HMCS Max Bernays Pre-Deployment Brief (May 2024).pptx
Esquimalt MFRC
In this webinar, members learned the ABCs of keeping books for a nonprofit organization. Some of the key takeaways were: - What is accounting and how does it work? - How do you read a financial statement? - What are the three things that nonprofits are required to track? -And more
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The basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptx
Unit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptx
ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.
Key note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdf
UGC NET Paper 1 Mathematical Reasoning & Aptitude.pdf
UGC NET Paper 1 Mathematical Reasoning & Aptitude.pdf
ICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptx
Fostering Friendships - Enhancing Social Bonds in the Classroom
Fostering Friendships - Enhancing Social Bonds in the Classroom
Towards a code of practice for AI in AT.pptx
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Making communications land - Are they received and understood as intended? we...
Making communications land - Are they received and understood as intended? we...
How to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POS
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
Vishram Singh - Textbook of Anatomy Upper Limb and Thorax.. Volume 1 (1).pdf
Vishram Singh - Textbook of Anatomy Upper Limb and Thorax.. Volume 1 (1).pdf
Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdf
Google Gemini An AI Revolution in Education.pptx
Google Gemini An AI Revolution in Education.pptx
FSB Advising Checklist - Orientation 2024
FSB Advising Checklist - Orientation 2024
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
Python Notes for mca i year students osmania university.docx
Python Notes for mca i year students osmania university.docx
HMCS Max Bernays Pre-Deployment Brief (May 2024).pptx
HMCS Max Bernays Pre-Deployment Brief (May 2024).pptx
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The Basics
Educacion fisica fran
1.
PRIMARIA
2.
DISCO. INDIACA.
HOCKEY. BALONES GIGANTES. PALAS. PARACAIDAS. RINGOS.
3.
RUGBY LADRILLOS.
BADMINTON. POMPONES. GLOBOS
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