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SOCIAL
MEDIA
101
The Nuts and
Bolts of
Creating a
Social Strategy
© Fastener News Desk| 2016
Presenters:
Lisa J. Kleinhandler | CEO
Diandra M. Lazor |
Interactive Media Coordinator
SOCIAL MEDIA 101
© Fastener News Desk| 2016
 Customers
 Potential Customers
 Industry Associations
 Industry Trade Shows
 Engage Industry Blogs
 Interact with Your Local Community
 Referral Network
Build A Community
SOCIAL MEDIA 101
Where in the World Can We Find New Clients?
 LinkedIn – 400 Million
 Pinterest – 100 Million
 Snapchat – 200 Million
 Tumblr – 230 Million
 Twitter – 316 Million
 Google+ – 343 Million
 Instagram – 400 Million
 YouTube – 1 Billion
 Facebook 1.5 Billion
© Fastener News Desk| 2016
 Content marketing 63% up from 55%
 Video marketing 38% up from 14%
 Mobile marketing 25% up from 8%
 Social media marketing 45% up from 30%
 SEO (organic search) 42% up from 35%
 Paid search 30% up from 27%
 Community forums 19% up from 13%
Marketing Techniques
© Fastener News Desk| 2016
 Website, 80%
 Social media, 66%
 Email, 61%
 Blogs, 55%
 Organic search engine
optimization, 54%
 Paid search, 42%
 Mobile website, 32%
 Mobile app, 28%
SOCIAL SPENDING
© Fastener News Desk| 2016
Content marketing
A strategic marketing approach that focuses on:
 creating & distributing valuable, relevant & consistent content
 attracting and retaining a clearly-defined audience
 ultimately driving profitable customer action
SOCIAL MEDIA 101
© Fastener News Desk| 2016
COMPANY BLOG
Content is King
© Fastener News Desk| 2016
SOCIAL MEDIA 101
Creating Content:
 Company News
 New Products and Services
 Press Releases
 Customer Referrals
 Benefits to your service
 Highlight Employees
 Interview happy customers
 Video
 Compiling subject matter
research
© Fastener News Desk| 2016
Finding Content
 Google Alerts
 Hashtags
 Current Events
 Trends
 Blogs
 Magazines
 Local Events
 Other Local Businesses
SOCIAL MEDIA 101
© Fastener News Desk| 2016
SOCIAL MEDIA 101
© Fastener News Desk| 2016
SOCIAL MEDIA 101
© Fastener News Desk| 2016
YOUR BUSINESS.TV
© Fastener News Desk| 2016
SOCIAL MEDIA 101
Image courtesy of Sci-Fi Fantasy Fiction
Live-Streaming
SOCIAL MEDIA 101
© Fastener News Desk| 2016
Image courtesy of Medium.com
Image courtesy of smallbiztrends.com
© Fastener News Desk| 2016
SOCIAL MEDIA 101
Images courtesy of Scoop.it
© Fastener News Desk| 2016
SOCIAL MEDIA 101
Image courtesy of Paper.Li
Creating Graphics
© Fastener News Desk| 2016
Image courtesy of Canva
 Social Media management
 Social Customer Service
 Social Media marketing
 All Plans Include a Free 30-Day Trial
 DELUXE $59.00 per month
 PREMIUM $99.00 per month
SOCIAL MEDIA 101
© Fastener News Desk| 2016
 PRO version $9.99 per month
SOCIAL MEDIA 101
• Schedule 100s of posts at a time
• Use Suggestions to find great content to share
• View scheduled messages by day, week, or month in
calendar view
© Fastener News Desk| 2016
Image courtesy of Dave Olson
BLOG/WEBSITE
© Fastener News Desk| 2016
SOCIAL MEDIA 101
SOCIAL MEDIA 101
© Fastener News Desk| 2016
“Don’t focus on your products, but instead focus on your customer’s
needs. You need to tell a different story to cut through the clutter.”
-Joe Pulizzi (@JoePulizzi)
Image courtesy of Joepulizzi.com
Blogs help Industrial Businesses Build
Trusted Relationships
SOCIAL MEDIA 101
© Fastener News Desk| 2016
• Then: Help engineers answer
the most challenging industrial
solder questions.
• Now: From One Engineer to
Another ®
Images courtesy of Indium Corporation
John Deere: A Commitment to Value
SOCIAL MEDIA 101
© Fastener News Desk| 2016
“[I]ntegrity, quality, commitment, and innovation are not ideals we work
towards. We live them. We breathe them. These values are the true
essence of how we work and are in every product, service, and
opportunity we offer you.”
Image courtesy of John Deere
John Deere: Them before us
SOCIAL MEDIA 101
© Fastener News Desk| 2016
Images courtesy of OneSpot
Take Action!!
 Set Up and Maximize a Facebook Page
 Open and Optimize a Twitter Account
 Join and Manage Your Business Identity on LinkedIn
 Create and Customize a YouTube Brand Channel
Hudson Fasteners, Inc. | 2016
FastenerNewsDesk.com provides detailed instructions on creating social media profiles for you or your business.
SOCIAL MEDIA 101
© Fastener News Desk| 2016
https://moz.com/beginners-guide-to-social-media
SOCIAL MEDIA 101
© Hudson Fasteners, Inc. | 2016
Image courtesy of MOZ
https://www.searchenginejournal.com/2016-social-media-image-sizes-cheat-
sheet-infographic/146618/
SOCIAL MEDIA 101
© Hudson Fasteners, Inc. | 2016
Image courtesy of Search Engine Journal
Connect with us through social media, join our online community!
 Facebook
 Twitter
 LinkedIn
 Google+
 Paper.li
 Tumblr
 Pinterest
 Scoop.it
 Instagram
SOCIAL MEDIA 101
© Hudson Fasteners, Inc. | 2016
Educational Resources:
 Coursera
 Alison
 Novo Ed
 Content Marketing Institute
 Marketing Profs
 Social Media Examiner
 Internet Retailer Magazine
SOCIAL MEDIA 101
© Hudson Fasteners, Inc. | 2016
SOCIAL MEDIA 101
© Fastener News Desk| 2016
@garyveeImage courtesy of The Social Buzz Lab
SOCIAL MEDIA 101
© Fastener News Desk| 2016
@garyveeImage courtesy of Goalcast

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Fastener News Desk: Social Media 101

  • 1. SOCIAL MEDIA 101 The Nuts and Bolts of Creating a Social Strategy © Fastener News Desk| 2016 Presenters: Lisa J. Kleinhandler | CEO Diandra M. Lazor | Interactive Media Coordinator
  • 2. SOCIAL MEDIA 101 © Fastener News Desk| 2016  Customers  Potential Customers  Industry Associations  Industry Trade Shows  Engage Industry Blogs  Interact with Your Local Community  Referral Network Build A Community
  • 3. SOCIAL MEDIA 101 Where in the World Can We Find New Clients?  LinkedIn – 400 Million  Pinterest – 100 Million  Snapchat – 200 Million  Tumblr – 230 Million  Twitter – 316 Million  Google+ – 343 Million  Instagram – 400 Million  YouTube – 1 Billion  Facebook 1.5 Billion © Fastener News Desk| 2016
  • 4.  Content marketing 63% up from 55%  Video marketing 38% up from 14%  Mobile marketing 25% up from 8%  Social media marketing 45% up from 30%  SEO (organic search) 42% up from 35%  Paid search 30% up from 27%  Community forums 19% up from 13% Marketing Techniques © Fastener News Desk| 2016
  • 5.  Website, 80%  Social media, 66%  Email, 61%  Blogs, 55%  Organic search engine optimization, 54%  Paid search, 42%  Mobile website, 32%  Mobile app, 28% SOCIAL SPENDING © Fastener News Desk| 2016
  • 6. Content marketing A strategic marketing approach that focuses on:  creating & distributing valuable, relevant & consistent content  attracting and retaining a clearly-defined audience  ultimately driving profitable customer action SOCIAL MEDIA 101 © Fastener News Desk| 2016
  • 7. COMPANY BLOG Content is King © Fastener News Desk| 2016
  • 8. SOCIAL MEDIA 101 Creating Content:  Company News  New Products and Services  Press Releases  Customer Referrals  Benefits to your service  Highlight Employees  Interview happy customers  Video  Compiling subject matter research © Fastener News Desk| 2016
  • 9. Finding Content  Google Alerts  Hashtags  Current Events  Trends  Blogs  Magazines  Local Events  Other Local Businesses SOCIAL MEDIA 101 © Fastener News Desk| 2016
  • 10. SOCIAL MEDIA 101 © Fastener News Desk| 2016
  • 11. SOCIAL MEDIA 101 © Fastener News Desk| 2016
  • 12. YOUR BUSINESS.TV © Fastener News Desk| 2016 SOCIAL MEDIA 101 Image courtesy of Sci-Fi Fantasy Fiction
  • 13. Live-Streaming SOCIAL MEDIA 101 © Fastener News Desk| 2016 Image courtesy of Medium.com Image courtesy of smallbiztrends.com
  • 14. © Fastener News Desk| 2016 SOCIAL MEDIA 101 Images courtesy of Scoop.it
  • 15. © Fastener News Desk| 2016 SOCIAL MEDIA 101 Image courtesy of Paper.Li
  • 16. Creating Graphics © Fastener News Desk| 2016 Image courtesy of Canva
  • 17.  Social Media management  Social Customer Service  Social Media marketing  All Plans Include a Free 30-Day Trial  DELUXE $59.00 per month  PREMIUM $99.00 per month SOCIAL MEDIA 101 © Fastener News Desk| 2016
  • 18.  PRO version $9.99 per month SOCIAL MEDIA 101 • Schedule 100s of posts at a time • Use Suggestions to find great content to share • View scheduled messages by day, week, or month in calendar view © Fastener News Desk| 2016 Image courtesy of Dave Olson
  • 19. BLOG/WEBSITE © Fastener News Desk| 2016 SOCIAL MEDIA 101
  • 20. SOCIAL MEDIA 101 © Fastener News Desk| 2016 “Don’t focus on your products, but instead focus on your customer’s needs. You need to tell a different story to cut through the clutter.” -Joe Pulizzi (@JoePulizzi) Image courtesy of Joepulizzi.com
  • 21. Blogs help Industrial Businesses Build Trusted Relationships SOCIAL MEDIA 101 © Fastener News Desk| 2016 • Then: Help engineers answer the most challenging industrial solder questions. • Now: From One Engineer to Another ® Images courtesy of Indium Corporation
  • 22. John Deere: A Commitment to Value SOCIAL MEDIA 101 © Fastener News Desk| 2016 “[I]ntegrity, quality, commitment, and innovation are not ideals we work towards. We live them. We breathe them. These values are the true essence of how we work and are in every product, service, and opportunity we offer you.” Image courtesy of John Deere
  • 23. John Deere: Them before us SOCIAL MEDIA 101 © Fastener News Desk| 2016 Images courtesy of OneSpot
  • 24. Take Action!!  Set Up and Maximize a Facebook Page  Open and Optimize a Twitter Account  Join and Manage Your Business Identity on LinkedIn  Create and Customize a YouTube Brand Channel Hudson Fasteners, Inc. | 2016 FastenerNewsDesk.com provides detailed instructions on creating social media profiles for you or your business. SOCIAL MEDIA 101 © Fastener News Desk| 2016
  • 25. https://moz.com/beginners-guide-to-social-media SOCIAL MEDIA 101 © Hudson Fasteners, Inc. | 2016 Image courtesy of MOZ
  • 27. Connect with us through social media, join our online community!  Facebook  Twitter  LinkedIn  Google+  Paper.li  Tumblr  Pinterest  Scoop.it  Instagram SOCIAL MEDIA 101 © Hudson Fasteners, Inc. | 2016
  • 28. Educational Resources:  Coursera  Alison  Novo Ed  Content Marketing Institute  Marketing Profs  Social Media Examiner  Internet Retailer Magazine SOCIAL MEDIA 101 © Hudson Fasteners, Inc. | 2016
  • 29. SOCIAL MEDIA 101 © Fastener News Desk| 2016 @garyveeImage courtesy of The Social Buzz Lab
  • 30. SOCIAL MEDIA 101 © Fastener News Desk| 2016 @garyveeImage courtesy of Goalcast

Notes de l'éditeur

  1. The age old question is where can I find new customers? The simple answer is every where! Check out these numbers…our world is more connected then ever before. Digital engagement is how we do everything in today’s fast paced world! As small business owners it is up to us to utilize tools that are available to help us connect to our clients and grow our businesses. I’m here tonight to share what I have learned over the past 10 years, all while working on a shoe-string budget. ** Discuss that each of these won’t be good for everyone. ** Use examples for why some are better than others depending on audience and why, with a small team, some are better immediately now rather than later ** Don’t overly invest on “rented land”
  2. It wouldn’t be a proper presentation w/o some boring stats, but these numbers are indicators of the importance of recognizing the value in social marketing Business owners say the following marketing techniques will have the most impact on their business in 2016 The difference between a hobby and a business is revenue. **Discuss what each of these are. KISS explanations.
  3. Businesses are increasing their spending on these digital distribution channels:
  4. The reason you choose to do what you re doing in your business plan and with your passion is valuable. Translate your passion into useful content that will benefit your audience and you customers.
  5. The most popular digital marketing mantra in recent years has been “Content is King”, and while the mantra itself may be a overused, it is by no means inaccurate. Paper.li and Scoop.it: Two ways to make yourself visible through content curation
  6. ** Add your input ** Have a voice (If the label falls off)
  7. ** Think about what your audience wants to hear ** Keep it unique ** Always remember to be social; give the human aspect to the brand CREATE YOUR Strategy!
  8. All the right people More than 1.4 billion people use Facebook to connect with what matters to them, and more than 900 million visit every day. 1 When you run a Facebook Ad, you choose the audiences that see it by location, age, interests and more. With Facebook Ads, you choose the type of people you want to reach and we deliver your ads to them. This makes your ads more relevant for the people who see them and brings you real results.
  9. ** Discussions ** Demonstrations of products ** Events ** Interviews
  10. Use the tools that work most efficiently for you. Research and use any free platforms to hone in on what works for your strategy.
  11. Paper.li offers you the opportunity to “be a publisher” and create a paper from all the articles, blog posts, videos and photos shared on Facebook and Twitter. People love seeing the things they post end up in a newspaper and it gives you an opportunity to start engaging with the community you’re looking to connect with and people who are interested in what you do. It really signifies the shift that you’re not just highlighting your own work, but the work of the community as a whole. It’s very karmic it seems; people will probably be more willing to look at what you do once they know that you care about what they do.
  12. ** FREE ** Easy for beginners
  13. ** Think about what your audience wants to hear ** Keep it unique ** Always remember to be social; give the human aspect to the brand
  14. ** Think about what your audience wants to hear ** Keep it unique ** Always remember to be social; give the human aspect to the brand
  15. ** Keep it short ** Moving images
  16. Content Marketing Institute: http://contentmarketinginstitute.com People had a lot of questions about content marketing. Creating relevant and compelling content in a consistent fashion to a targeted buyer, focusing on all stages of the buying process, from brand awareness through to brand evangelism. CMI was founded by Joe Pulizzi, the leading evangelist for content marketing. Joe, an entrepreneur, speaker, and author on content marketing, believes passionately that there is a better way for brands to market than how they’ve done it in the past. CMI is a culmination of those beliefs.
  17. Indium Corporation located in Utica, New York A supplier of specialty alloys, industrial solders, and solder pastes to the electronics and semiconductor industry. Started blog in 2005 30 engineers with over 70 different blogging categories 7 languages Indium has been able to cut costs by being aggressive with blogs and social media.  As a result of an already attentive culture to their customers, Indium and its engineers interact with customers on a daily basis with solutions and answers. Now at trade shows, engineers seek Indium personnel by name at the trade shows. The buyer's journey is much closer to a closed sale and a long-term relationship was established...that was started on the web. Website: http://www.indium.com/ Blog: http://www.indium.com/blog/
  18. Core Value
  19. Started publishing, The Furrow in 1895. Resource for farmers on how to run business 14 languages, 40 countries, and an online resource In all of these years, magazine mentioned John Deere less than 120 times