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Consumer Expectation:
     Traceability


          David W. Plunkett, JD, JM
          Center for Science in the Public Interest




              FDA-FSIS Public Meeting on
                     Traceability
                  December 9, 2009
Center for Science
C t f S i
in the Public Interest

 Bi-national consumer advocacy
 organization founded in 1971
 by Michael Jacobson
  –   Focuses on nutrition and health, food safety,
      alcohol policy, and eating green
  –   Publishes award winning Nutrition Action
                 award-winning
      Healthletter
  –   Represents 950,000 subscriber/members in the
         p             ,
      United States and Canada
Consumer Expectations: Traceability

 Support for Traceability
  –   Polling on Trace
  –   Polling on Costs
  –   Random A i
      R d       Assignment C t
                         t Costs
  –   Feasibility
 Factors in Trace System Effectiveness
  –   Consumer Awareness and Biases
 Meeting Consumer Expectations
Consumers Value Traceability

 Polling
 –   Support for trace system that enables FDA to
     trace food back to its source – 94%
                 Hart Research/Public Opinion Strategies, June-July 2009
                                       p            g             y

 –   Support for government being able to trace food
     from production to sale if problems arise – 97%
                 National Research Center Consumers Union Nov 2008
                                   Center,          Union, Nov.

 –   Support for labels disclosing region, state, or farm
     of origin to ID source of contaminated food – 79%
                                               CSPI members’ poll 2008
Source Information is Important

 Country of Origin Labeling
  –   Support for COOL – 93%
                                               CSPI Members’ Poll 2008

  –   Support for more information on source – 76%
             “[T]here’s still a significant gap between
           consumer expectations and what retailers/
                 manufacturers are providing.”
                       f t                   idi ”
                                             IBM Survey, June 24, 2009

  –   Read COOL info often or sometimes – 52%
                        Harvard Food Safety Survey, May 12-June 1, 2008
Willingness to Bear Costs

 Polling
  –   Would pay 3% to 5% more for additional safety –
      72%
                    Hart Research/Public Opinion Strategies, June-July 2009
                                          p            g             y

 Studies
  –   Experimental auction lends support to poll results
 “The empirical analysis shows that consumers were willing to pay non-
 trivial amounts for a traceability assurance… For consumers,
 traceability has the most value when bundled with additional quality
 assurances.
 assurances ”
              J.E. Hobbs, Liability and Traceability in Agri-food Supply Chains
Random Assignment of Costs

 Decline of Food $ as % of family budget
 –   1958: Food purchases represent18.4% of
     disposable income
 –   2008: Food purchases represent 9 2% of
                                    9.2%
     disposable income
 Annual spending on food = $ ,
         p     g           $1,165 B
                                                 Economic Research Service

 Estimates of the annual cost of food-borne
 illness range f
 ill           from $6 9 B t $357 B
                    $6.9 to
     Crutchfield & Roberts, ERS, 2000 (5 pathogens only); Roberts, 2007 (WTP)
Random Assignment of Costs

 Per capita expenditures/costs
 –   Food: $3 832
     F d $3,832
 –   Food-borne illness: $1,174
 Random assignment of illness costs
            g
 –   $26 (no doctor visit) to $30,998 (hospitalized HUS) per case
 –   $1.8 million (age ≥ 85) to $9.3 million (infant) per life
           Frenzen,
           Frenzen ERS Cost Calculator 2007 (STEC 0157 only and 2003 $)
                            Calculator,

 Random assignment of industry losses
 –   Spinach: Loss of $350 million
 –   Tomatoes: Loss of $425 million ($300 M CA; $25 M GA)
                                                    Press Reports, UGA
Cost of Implementing Traceability

 Traceability in H.R. 2749
  –   CBO stated cost depends on future regulatory
      decisions and so could not be estimated
 Factors
  –   Costs: Infrastructure, standardization,
      replacement of legacy systems, labor, records
        p               g y y         ,      ,
  –   Benefits: Lower recall costs, improve consumer
      confidence and supply chain management
                                  Institute f F d T h l i t
                                  I tit t of Food Technologists
Feasibility of Tracing – Produce

 Lessons – Salmonella saintpaul 2008
Traceability for Marketing

 Perishable Agricultural Commodities Act
  –   Trace to ensure fair dealing and resolve di
      T     t         f i d li       d     l disputes
                                                  t
 Price Look-up Codes
  –   Trace-like system for inventory control; pricing
                  y                 y        ;p      g
  –   Labels adapted for COOL information
 Customer loyalty programs
  –   Tracing
      T i customer preferences (who buys what)
              t       f        ( h b      h t)
 Consumer question
  –   Economic traceability is common; why can’t we have better
                           y         ;   y
      safety traceability?
Attitudes Toward Notices

 Inattention to notices
  –   Of those with internet access –
         th     ith i t    t
         Ones who ever visit government website for recall information
         – 20%
         Ones who read little or nothing about recalls – 25%
 Optimistic Bias
  –   “Recalls are relevant to others, not me.” Own food
      purchases are unlikely to be recalled – 38%
  –   Of persons suffering illnesses 5% said source was recalled
      food, but 11% said knew others made sick by recalled food
                                        Food Policy Institute, April 14, 2009
Consumer Expectations

 Traits of an effective trace system
 –   Provides easily understood information about
     food’s source (not just codes or electronic tags)
 –   Uses standardized product identifiers so that
     recall information is easy to communicate
 –   Relies on pro-active communication (such as
     customer loyalty systems to alert consumers)
 –   Supported by relevance information (retail
     consignee; posting alerts in store)
Contact Information
            David W. Plunkett, JD, JM
               Senior Staff Attorney
                                   y
      Center for Science in the Public Interest
           1875 Connecticut Ave, NW
                     Suite 300
              Washington, DC 20009

              phone (202) 777-8319
               fax
               f (202) 265 4954
                          265-4954
           e-mail dplunkett@cspinet.org
                  On the internet:
                 www.cspinet.org
                 www cspinet org

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David Plunkett, Jd,Jm Center For Science In The Public Interest

  • 1. Consumer Expectation: Traceability David W. Plunkett, JD, JM Center for Science in the Public Interest FDA-FSIS Public Meeting on Traceability December 9, 2009
  • 2. Center for Science C t f S i in the Public Interest Bi-national consumer advocacy organization founded in 1971 by Michael Jacobson – Focuses on nutrition and health, food safety, alcohol policy, and eating green – Publishes award winning Nutrition Action award-winning Healthletter – Represents 950,000 subscriber/members in the p , United States and Canada
  • 3. Consumer Expectations: Traceability Support for Traceability – Polling on Trace – Polling on Costs – Random A i R d Assignment C t t Costs – Feasibility Factors in Trace System Effectiveness – Consumer Awareness and Biases Meeting Consumer Expectations
  • 4. Consumers Value Traceability Polling – Support for trace system that enables FDA to trace food back to its source – 94% Hart Research/Public Opinion Strategies, June-July 2009 p g y – Support for government being able to trace food from production to sale if problems arise – 97% National Research Center Consumers Union Nov 2008 Center, Union, Nov. – Support for labels disclosing region, state, or farm of origin to ID source of contaminated food – 79% CSPI members’ poll 2008
  • 5. Source Information is Important Country of Origin Labeling – Support for COOL – 93% CSPI Members’ Poll 2008 – Support for more information on source – 76% “[T]here’s still a significant gap between consumer expectations and what retailers/ manufacturers are providing.” f t idi ” IBM Survey, June 24, 2009 – Read COOL info often or sometimes – 52% Harvard Food Safety Survey, May 12-June 1, 2008
  • 6. Willingness to Bear Costs Polling – Would pay 3% to 5% more for additional safety – 72% Hart Research/Public Opinion Strategies, June-July 2009 p g y Studies – Experimental auction lends support to poll results “The empirical analysis shows that consumers were willing to pay non- trivial amounts for a traceability assurance… For consumers, traceability has the most value when bundled with additional quality assurances. assurances ” J.E. Hobbs, Liability and Traceability in Agri-food Supply Chains
  • 7. Random Assignment of Costs Decline of Food $ as % of family budget – 1958: Food purchases represent18.4% of disposable income – 2008: Food purchases represent 9 2% of 9.2% disposable income Annual spending on food = $ , p g $1,165 B Economic Research Service Estimates of the annual cost of food-borne illness range f ill from $6 9 B t $357 B $6.9 to Crutchfield & Roberts, ERS, 2000 (5 pathogens only); Roberts, 2007 (WTP)
  • 8. Random Assignment of Costs Per capita expenditures/costs – Food: $3 832 F d $3,832 – Food-borne illness: $1,174 Random assignment of illness costs g – $26 (no doctor visit) to $30,998 (hospitalized HUS) per case – $1.8 million (age ≥ 85) to $9.3 million (infant) per life Frenzen, Frenzen ERS Cost Calculator 2007 (STEC 0157 only and 2003 $) Calculator, Random assignment of industry losses – Spinach: Loss of $350 million – Tomatoes: Loss of $425 million ($300 M CA; $25 M GA) Press Reports, UGA
  • 9. Cost of Implementing Traceability Traceability in H.R. 2749 – CBO stated cost depends on future regulatory decisions and so could not be estimated Factors – Costs: Infrastructure, standardization, replacement of legacy systems, labor, records p g y y , , – Benefits: Lower recall costs, improve consumer confidence and supply chain management Institute f F d T h l i t I tit t of Food Technologists
  • 10. Feasibility of Tracing – Produce Lessons – Salmonella saintpaul 2008
  • 11. Traceability for Marketing Perishable Agricultural Commodities Act – Trace to ensure fair dealing and resolve di T t f i d li d l disputes t Price Look-up Codes – Trace-like system for inventory control; pricing y y ;p g – Labels adapted for COOL information Customer loyalty programs – Tracing T i customer preferences (who buys what) t f ( h b h t) Consumer question – Economic traceability is common; why can’t we have better y ; y safety traceability?
  • 12. Attitudes Toward Notices Inattention to notices – Of those with internet access – th ith i t t Ones who ever visit government website for recall information – 20% Ones who read little or nothing about recalls – 25% Optimistic Bias – “Recalls are relevant to others, not me.” Own food purchases are unlikely to be recalled – 38% – Of persons suffering illnesses 5% said source was recalled food, but 11% said knew others made sick by recalled food Food Policy Institute, April 14, 2009
  • 13. Consumer Expectations Traits of an effective trace system – Provides easily understood information about food’s source (not just codes or electronic tags) – Uses standardized product identifiers so that recall information is easy to communicate – Relies on pro-active communication (such as customer loyalty systems to alert consumers) – Supported by relevance information (retail consignee; posting alerts in store)
  • 14. Contact Information David W. Plunkett, JD, JM Senior Staff Attorney y Center for Science in the Public Interest 1875 Connecticut Ave, NW Suite 300 Washington, DC 20009 phone (202) 777-8319 fax f (202) 265 4954 265-4954 e-mail dplunkett@cspinet.org On the internet: www.cspinet.org www cspinet org