The document discusses process visualization and mapping processes to improve project management. It recommends defining the workflow, responsibilities, and metrics for different levels of work to identify bottlenecks and track progress. Process visualization can be done manually with diagrams or digitally with project management software to provide different views of processes and data tailored to each role.
7. Everybody knows how he/she works
✓ Multiple meetings
✓ Synchronise information
✓ Explore dependencies
✓ Find the truth
8. “If you can't describe what you
are doing as a process, you
don't know what you're doing.”
W. Edwards Deming
9. The problems
Everybody does everything - there are
no responsibilities
No understanding what is required for
decision making
Plans are unclear and failed
Communication wastes
Hard to start improvements
no
11. The questions
What is the progress of our product / project?
What is the status of a release?
Are there any delays?
What are responsibilities?
Are there any blockers?
12.
13.
14. The basis by which jobs are grouped
Departments
Product
Elevators
Cranes
Process
Serving
Shipping
Functional
Production
Finance
Customer
Consumer
Government
Geographical
Central
Northeast
15. The workflow which a team uses
Teams
Functional
Analysts
Developers
Which other roles
are involved in the process?
Cross-Functional
Project Team
Feature Team
Do project teams have
different process?
55. +
Workflow Visualisation
Define a level of work hierarchy
What is the name of the flow?
Who initiates the process?
Put start finish of the workflow
Continue with phases and steps
Who is responsible for each step?
Break the work down
Do other teams use the same workflow?
64. Planning
Decide about scope planning - major or
minor releases, iterations
Put the duration
Define the level of work hierarchy
Decide about time planning - milestones
Synchronise
69. Metrics
Ask questions
Are we on time with a release?
What is the reason of the defects?
Are requirements well documented?
Can we close requirements faster?
70. Metrics
Define which metrics will help to answer
these questions
Understand the cadence
Dashboards, notifications
Ask questions
71.
72. Make it visual and easy to access manually
Lean process mapping Strategy mapping
http://www.jiscinfonet.ac.uk David Sibbet. Visual Meeting
74. Make it visual and easy to access digitally
Visual mappingFlow diagrams
http://www.rc-renovation.com/images/ProcessFlowChart.png Targetprocess VizyPro
84. Tips Tricks
Get a representative of each role
Establish time frames rules
Stop deep discussions
Ask questions to keep focus
Add pains improvements directly