This document discusses UX in IoT and provides recommendations for designing IoT systems from a user-centered perspective. It defines UX in IoT, noting the importance of considering interoperability across distributed devices with different contexts of use. The document outlines design components, discusses human-centered design methodology through personas and experience flows. It also explores value propositions, empathy maps, user costing, and the future of UX in IoT. Recommended books on designing connected products and the internet of things are provided.
7. How is Ux in IOt different?
● It’s important to consider not just the usability of individual UIs but interusability:
distributed user experience across multiple devices
● Distributed devices with different context of use
● Controlling things remotely means we don’t see immediately the consequences of our
action
● Many users, multiple UIs, many devices, many rules and applications
● Different standards making interoperability hard
8. Design components of an iot system
1. UI / visual design
2. Industrial design/physical hardware
13. Personas
Persona 1: maker Persona 2: developer Persona 3: Business owner
Description: makes appliances.
manufacturer
Software developer who
would like to build
dashboards for data
analytics
A business person
delivering iot end-to-end
solutions to clients as a
service
Pains: understand product
performance in the field under
different operating conditions
and identify defects
How to quickly build data
pipelines to channel data
from devices to the platform
in a scalable fashion
A quicker way to deliver
value to customers and get
customer feedback
Gains: analytic information on
device location, manufacturing
details, owner info that can
help give info on usage
patterns and failures.
Quick deployment,
scalability,
Faster way to market
Cost reduction
30. Recommended reads
● Enchanted objects by David Rose
● Designing connected products by claire rowland
● Designing the internet of things By Adrian McEwen
