2. Training - > Learning
Why ?
Whose Responsibility is it ?
When and where does it have to happen ?
How to measure its effectiveness ?
3. Knowledge
Organisation Culture and Effort
Continuous Acquisition
Impact of Internet
Nature of Industry / Competitive Edge
4. Skills
Application of Capabilities
Supportive Environment
Hard vs Soft Skills
Challenge of Retention
5. Emerging Trends
70-20-10 approach
Cost -> Investment -> Culture
Focus on below the surface aspects
Senior Leadership Development
6. 70 : 20 : 10
70% of the learning happens on the job
20% of the learning happens through Coaching,
Mentoring and Networking
10% of the learning happens through formal classroom
intervention
7. Cost vs Investment vs Culture
Return On Investment
Unique Character of the Organisation
HR or Business agenda ?
Measurement – what & why ?
8. THE ICEBERG MODEL
SKILLS
KNOWLEDGE
BEHAVIOURS
ATTITUDES
va
MINDSET
VALUES
MOTIVES
BELIEFS
9. Senior Leadership Development
What is good for the Goose is good for the Gander.
Changing Contexts - Continuous Improvement
Manager - > Leader
Development Focus -> below the line aspects