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DIGITAL MARKETING STRATEGY FOR THE HOME DEPOT
BY: HARRISON MARNON
 Worlds Largest Home Improvement Retailer
 Leading Omni-Channel Strategy
More Traffic Than Any Online Destination in the
Home and Garden Category
The Target Customer is Always Right
If You Don’t Measure it,
You Can’t Improve it
 Customer reviews
 Repeat purchases
 Products searched
 Click through rate
 Inventory turnover
 Conversion rate
Customer Service = Customer Satisfaction
 Immediate online customer support
 24/7 solutions
 Social media management teams
 Digital messaging
There’s no place like Home
 Home Depot profile registration
 Personalized content
 More relevant ads
 Connecting the consumer to the brand
 Increased loyalty
The Best MobileHome You’ll Find
 Home Depot app
 Unique innovative technology
 Bringing the customer a new shopping experience
Home Grown Advertising
 Search for a star concept
 Employee made ad
 Save costs
 Promote winning ad online
Digital Advertising Budget
 $228 million a year
 Allocate for website traffic
 Consumer ad preferences
TechnologicalToolbox
 $4 billion a year in online sales
 Ecommerce is rapidly advancing
 Retain consumers through innovation
 Evolve technologically to stay ahead

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Adv 420 final presentation

  • 1. DIGITAL MARKETING STRATEGY FOR THE HOME DEPOT BY: HARRISON MARNON
  • 2.  Worlds Largest Home Improvement Retailer  Leading Omni-Channel Strategy More Traffic Than Any Online Destination in the Home and Garden Category
  • 3. The Target Customer is Always Right
  • 4. If You Don’t Measure it, You Can’t Improve it  Customer reviews  Repeat purchases  Products searched  Click through rate  Inventory turnover  Conversion rate
  • 5. Customer Service = Customer Satisfaction  Immediate online customer support  24/7 solutions  Social media management teams  Digital messaging
  • 6. There’s no place like Home  Home Depot profile registration  Personalized content  More relevant ads  Connecting the consumer to the brand  Increased loyalty
  • 7. The Best MobileHome You’ll Find  Home Depot app  Unique innovative technology  Bringing the customer a new shopping experience
  • 8. Home Grown Advertising  Search for a star concept  Employee made ad  Save costs  Promote winning ad online
  • 9. Digital Advertising Budget  $228 million a year  Allocate for website traffic  Consumer ad preferences
  • 10. TechnologicalToolbox  $4 billion a year in online sales  Ecommerce is rapidly advancing  Retain consumers through innovation  Evolve technologically to stay ahead