mHealth India- bringing telcos and providers together

Innovations in
healthcare
HEALTHCURSOR CONSULTING GROUP
Copyright @HealthCursor- not for circulation- A6/2010/Guild

What is the Problem and Why are
we here?
Ageing Population
and Chronic Care
management
No. of Years

Chronic Care Disease
Patients

Social Class

Less than 7
Years

More than 7
years

Total

High

24

12

36

Middle

18

11

29

Low

7

13

20

Very Low

12

12

24

TOTAL

61

48

109

Percentage

(56%)

(44%)

Source: Health services utilisation in urban India: a study By C. A. K. Yesudian

Out of pocket expenditure is more than
80%

Rising demand for medical services and
timely medical intervention

Need for measures to provide health
specialists’ access anytime anywhere
and not only at the point of care

2

we here?
Ageing Population
and Chronic Care
management

Call a Doctor/ Second
Opinion

Resource
Constraints

Patient education and
Health Tips

Home health and
Remote monitoring

Tele-Diagnosis and eprescription

3

we here?
Ageing Population
and Chronic Care
management

Resource
Constraints

Patient
Empowerment

With increasing Internet and mobile
broadband access, available in-depth
information on medical conditions and
their treatment has enhanced
patients’ knowledge, generating an
increasingly consumerist attitude
toward
medicine
and
higher
expectations regarding treatment.

4

we here?
Ageing Population
and Chronic Care
management

•
•

Resource
Constraints

Patient
Empowerment

Integrated Care

In the face of the enormous challenges of managing chronic diseases, delivery innovations appear to have the most
impact when multiple parties (e.g., physicians, nurses, payors) interact seamlessly to provide the best possible patient
care over an extended period of time.
Such integrated models have the potential to reduce costs dramatically, while increasing patient satisfaction and clinical
quality. @HealthCursor- not for circulation- A6/2010/Guild
Copyright
5

Capability Building
Care Continuum

Moving from silos to
systems

Bringing mobility to
systems
Capturing the right
target market at the
right time
Retain, service the
existing customers;
acquiring new everyday
with outreach
programs.
6

Cross Referral Virtual Consultation
Process

7

Technology based Outreach
Programs

Kiosks in Hospital Waiting areas
Kiosks in Premium Residences
Kiosks enabled with FAQs, Mind
maps, health triage etc.
Kiosks- Marketing, campaign
management and Online
transactions
Kiosks will provide appointment
scheduling, real time patient
status- separate U/I for U/I for
Doctors as well as patients.

Technology Based Operational
Excellence

Magnum Monitors for Doctors,
Labs and pharmacies
Magnum Monitor on Doctor’s
smart-phones
Magnum Monitors in ICUs
provides an integrated view of a
patient's condition and
communicates with HIS, RIS,
PACS, Central Monitoring
applications provided by device
vendors and monitoring devices
Magnum Monitors integrate all
activities in one screen i.e. IV
Infusions etc.
9

Industry challenges


HealthCursor- A click to end to end enablement


HealthCursor’s Expertise
Value in Healthcare

Payor (HI) Strategy

Provider Performance

Remote and Integrated
Care

• We helped a leading disease management and wellness company set a
comprehensive 5-year strategy to achieve greater healthcare value, which included
assessing capabilities, identifying target customer segments, and reshaping the
economic model.

• We worked with one of the largest US Healthcare Payor to redesign services around
care pathways. We anticipated industry evolution and designed unit strategy and
innovative and effective incentive/payment systems and delivery models. We are
still in touch with the company to help identify where to compete, what investments
to make across geographies, for example.

• We supported a successful US hospital system in a comprehensive performance
transformation in anticipation of expected shifts in the market. This multiyear effort
included redefining key strategic goals, improving IT and sourcing capabilities, and
redesigning the organizational structure to improve team effectiveness.

• We worked with a European healthcare system for 10 months to plan and
implement the largest-ever integrated care program, involving primary, secondary,
community, social, and mental health providers. The program has already produced
positive results, with 300 fewer emergency admissions than prior trends would have
projected.


HealthCursor’s Expertise
IT/ICT Healthcare

Consumer Behavior &
Strategy

Clinical Excellence and
Quality audits

Jugaad and Mainstream
Innovations

• Implemented 53 mHealth, 39 Health IT projects across 9 countries. Currently we are
working with a national healthcare system to drive transparency throughout the
system by identifying desired provider behaviour changes, determining the best
metrics to track behaviour change, and then measuring and sharing them to
encourage better performance.

• As new and Next Gen B2C applications/products/services flood the healthcare
market- understanding regional yet diverse consumer behaviour is the key. to
success. We worked with a Payor and Pharma company to undertake ground
breaking research based on which we then defined strategy to deploy behaviour
change approaches in conjunction with risk-based consumer segmentation to
reduce costs for payors associated with lifestyle-related conditions such as smoking
and obesity.

• We have a decent team to conduct JCI/NABH/other clinical audits in India and 3
more countries. We also help healthcare providers transform their clinical operations
to improve quality and reduce costs, taking a value-based approach and engaging
and inspiring hospital staff.

• Healthcare spending continues to grow rapidly, making it difficult to expand access
to quality care. We support healthcare transformation efforts around the world,
working with national health systems, nongovernmental organizations, and global
public health partners to set strategic priorities, design effective systems, build
capabilities, and implement innovative and cost-effective delivery models.


Our Company Profile
WE ARE LOCATED WHERE OUR CLIENTS NEED US
In addition to our headquarters in Jubilee Hills, Hyderabad, India, there are 15 virtual offices
with 200+ contractual expert consultants serving clients in more than 16 countries.

WHAT WE DO
For more than 5 years, we at HealthCursor have researched and surveyed public health
delivery challenges, solutions, to solve our clients' toughest challenges, demonstrating a
commitment to excellence and a passion for exceeding expectations.
Over the past five decades, technology has radically changed the world we live in. We have
remained at the forefront of our business because we have understood how to use
technology change and innovation to deliver value to our clients.

WE DO AMAZING THINGS
We are often asked, "What is it that you do?" We tell them, humbly and yet truthfully: we
do amazing things. We help solve big challenges. Technically complex, mission-critical
challenges. Watch our video, where we made to TED talk, Top World's 10 Health IT
influencers list, World Economic Forum as Top Innovators, President of India's recognition
and Best ICT resource and brought to life a few of those challenges through four short case
studies. Or, read from a list of hundreds of our client success stories.

YEARS OF SUCCESS
It started with two people who had a dream. From the moment HealthCursor was born in
2010, ingenuity has been a driving force behind our success. The company stayed as a
proprietorship firm until end of 2012 and now is a Pvt. Ltd. entity. Our CEO and Founders
got awarded as Best Entrepreneurs and Dr Ruchi Dass got nominated for the prestigious
"Life of science" award, OXFORD.


Accreditations and Memberships


www.healthcursor.com

THANK YOU


mHealth India- bringing telcos and providers together

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