Diversity & Inclusion Leadership Workshop - Heather Newman and Karuana Gatimu ESPC 2019
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From the European SharePoint, Office 365, and Azure Conference - Karuana and Heather will discuss how showing respect, empathy, and kindness to those you work with builds trust across your team. We will discuss tactics for establishing your base of knowledge in your field, tools for authentic communication and how to leading with compassion all of which are tools for becoming a great leader.
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Diversity & Inclusion Leadership Workshop - Heather Newman and Karuana Gatimu ESPC 2019
- 2. Diversity and Inclusion Workshop - Leadership KARUANA GATIMU DIRECTOR, CUSTOMER ADVOCACY GROUP MICROSOFT TEAMS ENGINEERING, USA HEATHER NEWMAN CMO, CONTENT PANDA, USA
- 4. Leadership has nothing to do with titles, seniority, personal attribute, an org chart or “the management” 4
- 5. The process of influence that maximizes the efforts of others towards the achievement of goals. 5
- 6. Leadership Belonging is what allows employees to feel like they can be their authentic selves without fear of different treatment or punishment—and it has a major impact on performance and retention.
- 7. Leadership Behaviors Leadership is a result of demonstrating situational behaviour. It requires practice, patience and perseverance. Leadership should not be confused with being an extrovert. Some example behaviors are: • Acting with confidence • Owning your voice • Seeking clarity • Analysing data to support decision making (long vs short term gains) • Operating with empathy • Teams and trust building • Embracing the opportunity to make decisions • Developing your craft • Conflict resolution • Sharing knowledge
- 8. Identifying Leaders Do a quick inventory of your professional environment. Determine the following: • Who in your world demonstrates characteristics of leadership that you admire? • What unique characteristics do these people have? • Are the leaders you admire teachable, empathetic, decisive or outspoken? • Can you identify introvert or ambivert leaders in your organization? • Do you have personal relationships with any of these people?
- 9. Developing Leadership Behaviors Identify and prioritize in your professionall life areas where you can build: • Active listening skills • Decision skills • Data analysis capability • Debate skills • Meeting management skills • Conflict resolution • Team building e.g. embracing diversity
- 10. Leadership is for Everyone, by Everyone Three leadership guideposts: • Lead by example • Lead from the bottom • Lead with humanity
- 11. Lead by Example
- 15. Human to Human Communication The fact is that businesses do not have emotion. Products do not have emotion. Humans do. Humans want to feel something. And humans make mistakes. Which is why we want to connect, make to-do lists and plans to execute as leaders.
- 16. The Enneagram Personality Test A model of the human psyche which is principally understood and taught as a typology of nine interconnected personality types. Leaders who understand their own personality type and those of their teams can better lead by example, from the bottom and with humanity.
- 17. Leaders are always Learning There are many wonderful resources, courses and coaches in the world who continue to help all of us level up our leadership. Here are two that we recommend. The Leadership Gap by Lolly Daskal Leaders Eat Last, Why Some Teams Pull Together and Others Don’t by Simon Sinek
Notes de l'éditeur
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- Kevin Kruse is the creator of the Leading for Employee Engagement eLearning program for managers. and author of the bestselling book, Employee Engagement 2.0.
- There is a famous poem in Westminster Abbey called Start With Yourself.
- Leading by example Walking the walk and talking the talk, building trust about when you make a mistake, if you uphold work-life balance, live what is important to you and your employees and teammates will follow.April Wensel – Compassionate Coding. Whatever you preach, you must also practice. In order for people to buy into your vision, you need to walk the talk. If you want employees to trust you, you have to trust them. If you want your team to admit to mistakes, you’ve got to do the same. If you preach work-life balance, show them that you follow your own advice. Be the change you want to see, and whenever you’re unsure about what you’re asking from your employees, ask yourself, do I do this?
- Lead from the bottom – you are a guide not a commander, lift up others and let them shine. Nelson Mandela famously equates a great leader with a shepherd who “stays behind the flock, letting the most nimble go out ahead, whereupon the others follow, not realizing that all along they are being directed from behind. When teams have ideas it is a leaders job to support them and allow them the space to be creative, to bring big new ideas to the table. The role of the leader is to guide people, not command them. The days of top down structures are long gone, and it’s time for all leaders to assume their proper place. Nelson Mandela famously equates a great leader with a shepherd who “stays behind the flock, letting the most nimble go out ahead, whereupon the others follow, not realizing that all along they are being directed from behind.” A leader’s job is to support and guide from the bottom — to help lift others, not themself, up into the spotlight.
- Lead with humanity – when you lead from your heart, putting people at the center of your organization you encourage people to bring their whole selves to work. Prioritize people over profit. It is an uncompromising law of leadership that all leaders must see their employees as people, not just workers or worse, a dollar sign. The future of work demands that we put people at the center of every organization by encouraging them to bring their whole selves to work. The workforce is in need of inclusive leaders who lead from the heart and consistently prioritize people over profit. Companies are nothing without the people who form them, and the best leaders ensure that the practices of the business and the team reflect this, always. Always.
- The Enneagram of Personality Types is a modern synthesis of a number of ancient wisdom traditions, but the person who originally put the system together was Oscar Ichazo. Ichazo was born in Bolivia and raised there and in Peru, but as a young man, moved to Buenos Aires, Argentina to learn from a school of inner work he had encountered. Thereafter, he journeyed in Asia gathering other knowledge before returning to South America to begin putting together a systematic approach to all he had learned. The Enneagram of Personality, or simply the Enneagram (from the Greek words ἐννέα [ennéa, meaning "nine"] and γράμμα [grámma, meaning something "written" or "drawn"[1]]), is a model of the human psyche which is principally understood and taught as a typology of nine interconnected personality types. Although the origins and history of many of the ideas and theories associated with the Enneagram of Personality are a matter of dispute, contemporary Enneagram claims are principally derived from the teachings of Oscar Ichazo and Claudio Naranjo. Naranjo's theories were partly influenced by some earlier teachings of George Gurdjieff. As a typology the Enneagram defines nine personality types (sometimes called "enneatypes"), which are represented by the points of a geometric figure called an enneagram,[2] which indicate connections between the types. There are different schools of thought among Enneagram teachers, therefore their ideas are not always in agreement.[2] The Enneagram of Personality has been widely promoted in both business management and spirituality contexts through seminars, conferences, books, magazines, and DVDs.[3][4] In business contexts it is generally used as a typology to gain insights into workplace interpersonal-dynamics; in spirituality it is more commonly presented as a path to higher states of being, essence, and enlightenment. Both contexts say it can aid in self-awareness, self-understanding and self-development.[3]
- The Enneagram of Personality Types is a modern synthesis of a number of ancient wisdom traditions, but the person who originally put the system together was Oscar Ichazo. Ichazo was born in Bolivia and raised there and in Peru, but as a young man, moved to Buenos Aires, Argentina to learn from a school of inner work he had encountered. Thereafter, he journeyed in Asia gathering other knowledge before returning to South America to begin putting together a systematic approach to all he had learned. The Enneagram of Personality, or simply the Enneagram (from the Greek words ἐννέα [ennéa, meaning "nine"] and γράμμα [grámma, meaning something "written" or "drawn"[1]]), is a model of the human psyche which is principally understood and taught as a typology of nine interconnected personality types. Although the origins and history of many of the ideas and theories associated with the Enneagram of Personality are a matter of dispute, contemporary Enneagram claims are principally derived from the teachings of Oscar Ichazo and Claudio Naranjo. Naranjo's theories were partly influenced by some earlier teachings of George Gurdjieff. As a typology the Enneagram defines nine personality types (sometimes called "enneatypes"), which are represented by the points of a geometric figure called an enneagram,[2] which indicate connections between the types. There are different schools of thought among Enneagram teachers, therefore their ideas are not always in agreement.[2] The Enneagram of Personality has been widely promoted in both business management and spirituality contexts through seminars, conferences, books, magazines, and DVDs.[3][4] In business contexts it is generally used as a typology to gain insights into workplace interpersonal-dynamics; in spirituality it is more commonly presented as a path to higher states of being, essence, and enlightenment. Both contexts say it can aid in self-awareness, self-understanding and self-development.[3]
- To add your image, first delete the place holder image as shown in the white box. Then insert your picture and scale it to be bigger than the size of the white box shown. Finally, right click on your image and select ‘Send to back’ – your image should now be framed correctly.
- To add your image, first delete the place holder image as shown in the white box. Then insert your picture and scale it to be bigger than the size of the white box shown. Finally, right click on your image and select ‘Send to back’ – your image should now be framed correctly.