52. Curiosity：a penchant for seeking out new experiences,
knowledge, and candid feedback and an openness to
learning and change;
Insight: the ability to gather and make sense of
information that suggests new possibilities;
Engagement: a knack for using emotion and logic to
communicate a persuasive vision and connect with
people;
Determination: the wherewithal to fight for difficult
goals despite challenges and to bounce back from
adversity.
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85. Bar raisers are full-time employees
who, in addition to all their other
duties, spend 2o to 30 hours a week
interviewing potential job candidates
for positions in other parts of the
company.
86. Excluding warehouse workers, each prospective employee
goes through five interviews that take two to three hours
each. And if a bar raiser has an objection to Amazon hiring
the candidate, they can simply veto the application.
87. In addition to making sure every hire fits in with the
company's culture, the bar raiser program smartly
prevents a manager from hiring the wrong person
because there is an opening that needs to be filled.
Since the bar raisers come from other parts of the
company, they have less pressure to hire someone
quickly.
91. Jeff Bezos, said in 1998: “I’d rather interview 50
people and not hire anyone than hire the wrong
person.”"Cultures aren't so much planned as
they evolve from that early set of people." New
employees either dislike the culture and leave or
feel comfortable and stay. So the culture
becomes "self-reinforcing" and "very stable."
92. "Working to create a little bit of history
isn't supposed to be easy, and well,
we're finding that things are as they're
supposed to be! ... Setting the bar high
in our approach to hiring has been, and
will be, the single most important
element of amazon.com'scess."
1998 letter to shareholders
