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LECTURER:
ENG.HISHAM ALI, PMP
Project Management Processes (47)
PROCESSES GROUP
Project Management Processes
KNOWLEDGE AREA
What is the scope management??
It is a processes you must do as a PM to know exactly
what you will obtain from your project
what is the work you will do in your project to reach to
this product
To prevent Scope creep (additions from stakeholders to
your scope)
To allow you to control your time and cost if you know
exactly what you will do.
(product scope)
(project scope)
Product Scope Vs. Project Scope
Product Scope. What requirements do I have to fulfill
to create the product of the project?
Product Scope: the requirements that relate to the
product of the project
Project Scope. What activities and processes do I
have to perform to deliver the product scope?
Project Scope: The work done needed to deliver the
product of the project
• Scope Management
Plan scope management
Collect requirements
Define scope
Create WBS
Validate scope
Control scope
• 5.1 Plan Scope Management
that documents how the project scope will be defined,
validated, and controlled
The key benefit of this process is that it provides
guidance and direction on how scope will be managed
throughout the project
The main concept is to plan before you do
5.1 Plan Scope Management
1. Project
management plan
1. Expert judgment
1. Scope
Management Plan
2. Project Charter 2. Meetings
2. Requirements
Management Plan
3. E.E.F
4. O.P.A
Scope Management Plan
How the scope will be defined, developed, monitored,
controlled, and verified
Process for preparing a detailed scope statement & WBS
Process that defines how acceptance for the completed
project deliverables will be obtained
Process that defines how requested changes to the
scope statement will be processed
Requirements Management Plan
How requirements activities will be planned, tracked,
and reported
Requirements prioritization process
Product metrics that will be used and the rationale for
using them
Traceability structure to reflect which requirement
attributes will be captured on the traceability matrix
• 5.2 Collect Requirements
determining, documenting, and managing stakeholder
needs and requirements to meet project objectives
what the stakeholder needs from the project in order
for the project to be successful
Looks for all requirements not just related to products
5.2 Collect Requirement
Collect
Requirement
Requirement
plan
Scope plan
Stakeholder
plan
Stakeholder
Register
Project
charter
Collect Requirement tools:
1. Interviews 2. Focus groups
Collect Requirement tools:
3. Facilitated Workshops 4.Benchmarking
Collect Requirement tools:
5. Questioners and survey 6.Observations
Collect Requirement tools:
7. Prototype 8.Document Analysis
Collect Requirement tools:
9. Group Creativity Techniques
 Brainstorming
 Mind Mapping
 Multi Criteria Decision Analysis
 Nominal Group Techniques
Voting to select requirement
 Affinity Diagram
Collect Requirement tools:
10. Group Decision Making
 Dictatorship: one person makes the decision for the group
 Unanimity : everyone agrees
 Majority : more than 50% agree
 Plurality : largest percentage not a majority
 Delphi Technique : sending information to specialists and
collecting answers > than resending answers again and collecting
new answers > than repeat … in third you will get unanimity
Collect
Requirement tools
Interviews
Focus
groups
Facilitated
work shops
Group
creativity
techniques
Brain
storming
Nominal
group
tech.
Mind
mapping
Affinity
diagram
Multi criteria
decision anal.
Benchmarking Questionnaires Observations
Group
decision
making
Dictatorship
Unanimity
Majority
Plurality
Delphi
tech.
Document
analysis
Resolving Competing Requirements:
1) Project Charter
2) The business case
3) The project constraints
Requirement Traceability Matrix
5.2 Collect Requirements
1. Scope
management plan
1. Interviews
1. Requirements
Documentation
2. Requirements
Management Plan
2. Focus Groups
2. Requirements
Traceability Matrix
3. Project Charter
3. Facilitated
workshops
4. Stakeholder
Management Plan
4. Group Creativity
tech.
5. Stakeholder
Register
5. Group decision
making tech.
5.2 Collect Requirements
6. Questioners &
Surveys
7. Observations
8. Prototypes
9. Benchmarking
10. Context
Diagram
11. Document
Analysis
• 5.3 Define Scope
developing a detailed description of the project and
product.
it describes the project, service, or result boundaries by
defining which of the requirements collected will be
included in and excluded from the project scope.
Product Analysis
Product
Analysis
Product
Deliverables Deliverables
• Project Scope Statement
• Project Scope Statement
Include:
Product scope
Project Scope
Deliverables
Exclusions
Acceptance Criteria
Assumptions and
Constraints
Project Charter vs. Project Scope Statement
5.3 Define Scope
1. Scope
management plan
1. Expert Judgment
1. Project Scope
Statement
2. Requirements
Documentation
2. Product Analysis
2. Project
Documents Updates
3. Project Charter
3. Alternatives
generation
4. O.P.A
4. Facilitated
Workshops
• 5.4 Create WBS
the process of subdividing project deliverables and project
work into smaller, more manageable components.
It provides a structured vision of what has to be delivered.
• 5.4 Create WBS
WBS Packages
Product Analysis
Product
Deliverables
WBS WBS WBS
Deliverables
WBS
• 5.4 Create WBS
• 5.4 Create WBS
• 5.4 Create WBS
• 5.4 Create WBS
•WBS Characteristics
the foundation of all project work.
Graphical picture of the project work.
The WBS includes only the deliverables of the project.
Any deliverable not in WBS it is out of project scope.
each level of WBS is a smaller piece of the previous level
It provides a structured vision of what has to be delivered.
The WBS created with help of the team.
Each WBS package would be assigned to only one control
account .
Each control account can include a lot of WBS packages
• WBS benefits:
Helps to prevent scope creep
Provide the project team with an
understanding of project work and their duties.
Allows team to get their arms around the project and
promotes team buy-in
Serves as communication tool among stakeholders
Helps to manage stakeholder expectations with deliverables
Provide basis of estimating ( time, cost, risk ..)
Helps to prevent and control changes
Part of change control to evaluate impact of change.
Provides PROOF of the need for resources.
WBS Dictionary
document that provides detail for each component of
WBS packages.
Scope Baseline
Project Scope Statement
WBS
WBS Dictionary
5.4 Create WBS
1. Scope
management plan
1. Expert Judgment 1. Scope Baseline
2. Requirements
Documentation
2. Decomposition
2. Project
Documents Updates
3. Project Scope
Statement
4. O.P.A
5. E.E.F
• 5.5 Validate Scope
the process of formalizing acceptance of the completed
project deliverables.
1) We will review the deliverable status and be sure the
work is done according the requirement
2) Obtaining sign off from costumer
• Actions:
5.5 Validate Scope
1. project
management plan
1. Inspection
1. Accepted
Deliverables
2. Requirements
Documentation
2. Group Decision
Making Techniques
2. Change Requests
3. Requirements
Traceability Matrix
3. Work Performance
Information
4. Verified
Deliverables
4. Project
Documents Updates
5. Work Performance
Data
• 5.6 Control Scope
The process of monitoring the status of the project and
product scope and managing changes to the scope baseline.
It allows the scope baseline to be maintained throughout
the project
5.6 Control Scope
1. project
management plan
1. Variance Analysis
1. Work Performance
Information
2. Requirements
Documentation
2. Change Requests
3. Requirements
Traceability Matrix
3. Project
Management Plan
Updates
4. Work Performance
Data
4. Project
Documents Updates
5. O.P.A 5. O.P.A Updates
Integration
Validate Scope
Control Scope
Integration
Pmp chapter(5) Scope Management
Pmp chapter(5) Scope Management
Pmp chapter(5) Scope Management
Pmp chapter(5) Scope Management
Pmp chapter(5) Scope Management
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Pmp chapter(5) Scope Management
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Pmp chapter(5) Scope Management
Pmp chapter(5) Scope Management
Pmp chapter(5) Scope Management
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Pmp chapter(5) Scope Management
Pmp chapter(5) Scope Management
Pmp chapter(5) Scope Management
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Pmp chapter(5) Scope Management

  • 2. Project Management Processes (47) PROCESSES GROUP
  • 4. What is the scope management?? It is a processes you must do as a PM to know exactly what you will obtain from your project what is the work you will do in your project to reach to this product To prevent Scope creep (additions from stakeholders to your scope) To allow you to control your time and cost if you know exactly what you will do. (product scope) (project scope)
  • 5. Product Scope Vs. Project Scope Product Scope. What requirements do I have to fulfill to create the product of the project? Product Scope: the requirements that relate to the product of the project Project Scope. What activities and processes do I have to perform to deliver the product scope? Project Scope: The work done needed to deliver the product of the project
  • 6. • Scope Management Plan scope management Collect requirements Define scope Create WBS Validate scope Control scope
  • 7. • 5.1 Plan Scope Management that documents how the project scope will be defined, validated, and controlled The key benefit of this process is that it provides guidance and direction on how scope will be managed throughout the project The main concept is to plan before you do
  • 8. 5.1 Plan Scope Management 1. Project management plan 1. Expert judgment 1. Scope Management Plan 2. Project Charter 2. Meetings 2. Requirements Management Plan 3. E.E.F 4. O.P.A
  • 9. Scope Management Plan How the scope will be defined, developed, monitored, controlled, and verified Process for preparing a detailed scope statement & WBS Process that defines how acceptance for the completed project deliverables will be obtained Process that defines how requested changes to the scope statement will be processed
  • 10. Requirements Management Plan How requirements activities will be planned, tracked, and reported Requirements prioritization process Product metrics that will be used and the rationale for using them Traceability structure to reflect which requirement attributes will be captured on the traceability matrix
  • 11. • 5.2 Collect Requirements determining, documenting, and managing stakeholder needs and requirements to meet project objectives what the stakeholder needs from the project in order for the project to be successful Looks for all requirements not just related to products
  • 12. 5.2 Collect Requirement Collect Requirement Requirement plan Scope plan Stakeholder plan Stakeholder Register Project charter
  • 13. Collect Requirement tools: 1. Interviews 2. Focus groups
  • 14. Collect Requirement tools: 3. Facilitated Workshops 4.Benchmarking
  • 15. Collect Requirement tools: 5. Questioners and survey 6.Observations
  • 16. Collect Requirement tools: 7. Prototype 8.Document Analysis
  • 17. Collect Requirement tools: 9. Group Creativity Techniques  Brainstorming  Mind Mapping  Multi Criteria Decision Analysis  Nominal Group Techniques Voting to select requirement  Affinity Diagram
  • 18. Collect Requirement tools: 10. Group Decision Making  Dictatorship: one person makes the decision for the group  Unanimity : everyone agrees  Majority : more than 50% agree  Plurality : largest percentage not a majority  Delphi Technique : sending information to specialists and collecting answers > than resending answers again and collecting new answers > than repeat … in third you will get unanimity
  • 19. Collect Requirement tools Interviews Focus groups Facilitated work shops Group creativity techniques Brain storming Nominal group tech. Mind mapping Affinity diagram Multi criteria decision anal. Benchmarking Questionnaires Observations Group decision making Dictatorship Unanimity Majority Plurality Delphi tech. Document analysis
  • 20.
  • 21. Resolving Competing Requirements: 1) Project Charter 2) The business case 3) The project constraints Requirement Traceability Matrix
  • 22. 5.2 Collect Requirements 1. Scope management plan 1. Interviews 1. Requirements Documentation 2. Requirements Management Plan 2. Focus Groups 2. Requirements Traceability Matrix 3. Project Charter 3. Facilitated workshops 4. Stakeholder Management Plan 4. Group Creativity tech. 5. Stakeholder Register 5. Group decision making tech.
  • 23. 5.2 Collect Requirements 6. Questioners & Surveys 7. Observations 8. Prototypes 9. Benchmarking 10. Context Diagram 11. Document Analysis
  • 24. • 5.3 Define Scope developing a detailed description of the project and product. it describes the project, service, or result boundaries by defining which of the requirements collected will be included in and excluded from the project scope.
  • 26. • Project Scope Statement
  • 27. • Project Scope Statement Include: Product scope Project Scope Deliverables Exclusions Acceptance Criteria Assumptions and Constraints
  • 28. Project Charter vs. Project Scope Statement
  • 29. 5.3 Define Scope 1. Scope management plan 1. Expert Judgment 1. Project Scope Statement 2. Requirements Documentation 2. Product Analysis 2. Project Documents Updates 3. Project Charter 3. Alternatives generation 4. O.P.A 4. Facilitated Workshops
  • 30. • 5.4 Create WBS the process of subdividing project deliverables and project work into smaller, more manageable components. It provides a structured vision of what has to be delivered.
  • 31. • 5.4 Create WBS WBS Packages Product Analysis Product Deliverables WBS WBS WBS Deliverables WBS
  • 36. •WBS Characteristics the foundation of all project work. Graphical picture of the project work. The WBS includes only the deliverables of the project. Any deliverable not in WBS it is out of project scope. each level of WBS is a smaller piece of the previous level It provides a structured vision of what has to be delivered. The WBS created with help of the team. Each WBS package would be assigned to only one control account . Each control account can include a lot of WBS packages
  • 37. • WBS benefits: Helps to prevent scope creep Provide the project team with an understanding of project work and their duties. Allows team to get their arms around the project and promotes team buy-in Serves as communication tool among stakeholders Helps to manage stakeholder expectations with deliverables Provide basis of estimating ( time, cost, risk ..) Helps to prevent and control changes Part of change control to evaluate impact of change. Provides PROOF of the need for resources.
  • 38. WBS Dictionary document that provides detail for each component of WBS packages.
  • 39. Scope Baseline Project Scope Statement WBS WBS Dictionary
  • 40. 5.4 Create WBS 1. Scope management plan 1. Expert Judgment 1. Scope Baseline 2. Requirements Documentation 2. Decomposition 2. Project Documents Updates 3. Project Scope Statement 4. O.P.A 5. E.E.F
  • 41. • 5.5 Validate Scope the process of formalizing acceptance of the completed project deliverables. 1) We will review the deliverable status and be sure the work is done according the requirement 2) Obtaining sign off from costumer
  • 43. 5.5 Validate Scope 1. project management plan 1. Inspection 1. Accepted Deliverables 2. Requirements Documentation 2. Group Decision Making Techniques 2. Change Requests 3. Requirements Traceability Matrix 3. Work Performance Information 4. Verified Deliverables 4. Project Documents Updates 5. Work Performance Data
  • 44. • 5.6 Control Scope The process of monitoring the status of the project and product scope and managing changes to the scope baseline. It allows the scope baseline to be maintained throughout the project
  • 45. 5.6 Control Scope 1. project management plan 1. Variance Analysis 1. Work Performance Information 2. Requirements Documentation 2. Change Requests 3. Requirements Traceability Matrix 3. Project Management Plan Updates 4. Work Performance Data 4. Project Documents Updates 5. O.P.A 5. O.P.A Updates

Notes de l'éditeur

  1. Q1
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  3. Q3
  4. Q4
  5. Q5
  6. Q6
  7. Q 7
  8. Q8
  9. Q 9
  10. Q 10
  11. A1
  12. A2
  13. A3
  14. A4
  15. A5
  16. A6
  17. A 7
  18. A8
  19. A9
  20. A 10