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Mobilizing Urban
Parents Around the
World
Marieke Koningen | Market Intelligence Manager Dorel Europe
Anouk Willems | Research Innovation Manager InSites Consulting
Hi! I’m Marieke
Market Intelligence Manager
and I’m Anouk
Research Innovation Manager
The story of the
longboardstroller
1/Challenge
2/Approach
3/Insights
4/Impact
Urbanization
is a trend we can’t beat
On a quest for
universal insights
Immerse into the world
of the Urban Parent
Inspire entire Quinny team
Understand daily challenges
Context: mobility
Urban Parents
Consulting Board
120 urban parents
7 cities
3 weeks
2900 posts
New York
London Berlin
Sao Paulo
Kuala Lumpur
Tokyo
Seoul
Challenge #1
Languages
Global generation
Attitude
Skills
Challenge #2
Context
Engagement
Different feedback
Higher relevance
65%
2x more visuals
47 vs. 87 words
Challenge #3
Engagement
Thanks, Quinny... Now I can show
off the buggy to my other moms
out there and make them jealous
because this buggy is not available
in Malaysia and I OWN it...Yeay!
By Asyikin, Kuala Lumpur
In-sight |’in.sit|
From data to
universal insights
My love for my city is so
big that I’m ready to take
up every challenge
accompanied with this
lifestyle
#1
The City for Life Parent
Even with the problems that happen in
this huge city, we love to live here. It
has so many great restaurants, lots of
theatres, shopping malls, parks, the
cultural life is very nice here. SP is
also the financial capital of the country
so lots of business happen here.
Changing experience with people
around the world will help me and my
family to deal with bad stuff that SP
has, making our life more enjoyable.
Clarissa
Besides experiencing the
dynamics of city life, I
want my children to go
‘back to basic’ and not
forget about the authentic
things in life such as
nature
#2
2. Going back to basic
My daughter loves being outside, so
much so that if she wants to go play
outside, she will get her shoes and have
me put them on and the get my shoes and
try to put them on for me. So whether she
is just sitting in the grass exploring or
getting to run around on a playground
she just loves being outside.
Starlitsky
The city can be quite
impersonal and I don’t
want my children to grow
up thinking there are no
people who care about
them”
#3
3. The Modern Family
My parents encouraged me to leave the kids at
home with them as they love kids and would be
more than happy to look after them. It is
important in our family that we see the children
grow up and they do not spend hours being looked
after in a daycare center or a babysitter. We love
to keep the ties with the children tight in the
family.
Sontschi
Our families don’t live in Berlin. We Skype
regularly with them. My 15month old daughter
starts to realize, that her grandparents talk to
her through the iPhone or tablet and she loves
it. She waves her hand to them and talks
something in her baby language.
Supersavvy
Although we live in such a
big and sometimes
anonymous city, I really
want my children to feel
safe and at home in our
own neighborhood
#4
4. Getting around
Routine trips are to the store, up
into town to meet friends, to baby
groups and group activities. If
we’re staying local, we use the
stroller because Iz LOVES to face
out and stare at people as we pass,
nosy little biddy.*lol*.
We have regular play groups in our
area, they’re very important for her
socialization and for my sanity!
Some of them have music and
singing, all of them have friends for
her to play with, and we love them.
Bigmamabrown
And…Action!
Creating positive
disruption
Urban parents have many reasons for
loving the city life, but what reason do
parents mention most often when
talking about why they like the city?
A. Good schooling
B. Wide offer of activities
C. Many opportunities
Impact:
Repositioning
the brand
ME
SKILLSLOOKS
WE
From looks to
skills, from
me to we
New social
currency
New product
innovations
Prioritize product ideas
Guide internal discussions
The story of the
longboardstroller
Partner Studio Peter van Riet
Viral campaign
OVAM Eco Award PRO 2012
Thank you!
Questions?

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Mobilising Urban Parents around the world at ESOMAR Career event

  • 1. Mobilizing Urban Parents Around the World Marieke Koningen | Market Intelligence Manager Dorel Europe Anouk Willems | Research Innovation Manager InSites Consulting
  • 2. Hi! I’m Marieke Market Intelligence Manager and I’m Anouk Research Innovation Manager
  • 3. The story of the longboardstroller 1/Challenge 2/Approach 3/Insights 4/Impact
  • 4. Urbanization is a trend we can’t beat
  • 5. On a quest for universal insights
  • 6. Immerse into the world of the Urban Parent Inspire entire Quinny team Understand daily challenges Context: mobility
  • 7. Urban Parents Consulting Board 120 urban parents 7 cities 3 weeks 2900 posts
  • 8. New York London Berlin Sao Paulo Kuala Lumpur Tokyo Seoul Challenge #1 Languages Global generation Attitude Skills
  • 9. Challenge #2 Context Engagement Different feedback Higher relevance 65% 2x more visuals 47 vs. 87 words
  • 10. Challenge #3 Engagement Thanks, Quinny... Now I can show off the buggy to my other moms out there and make them jealous because this buggy is not available in Malaysia and I OWN it...Yeay! By Asyikin, Kuala Lumpur
  • 11. In-sight |’in.sit| From data to universal insights
  • 12. My love for my city is so big that I’m ready to take up every challenge accompanied with this lifestyle #1
  • 13. The City for Life Parent Even with the problems that happen in this huge city, we love to live here. It has so many great restaurants, lots of theatres, shopping malls, parks, the cultural life is very nice here. SP is also the financial capital of the country so lots of business happen here. Changing experience with people around the world will help me and my family to deal with bad stuff that SP has, making our life more enjoyable. Clarissa
  • 14. Besides experiencing the dynamics of city life, I want my children to go ‘back to basic’ and not forget about the authentic things in life such as nature #2
  • 15. 2. Going back to basic My daughter loves being outside, so much so that if she wants to go play outside, she will get her shoes and have me put them on and the get my shoes and try to put them on for me. So whether she is just sitting in the grass exploring or getting to run around on a playground she just loves being outside. Starlitsky
  • 16. The city can be quite impersonal and I don’t want my children to grow up thinking there are no people who care about them” #3
  • 17. 3. The Modern Family My parents encouraged me to leave the kids at home with them as they love kids and would be more than happy to look after them. It is important in our family that we see the children grow up and they do not spend hours being looked after in a daycare center or a babysitter. We love to keep the ties with the children tight in the family. Sontschi Our families don’t live in Berlin. We Skype regularly with them. My 15month old daughter starts to realize, that her grandparents talk to her through the iPhone or tablet and she loves it. She waves her hand to them and talks something in her baby language. Supersavvy
  • 18. Although we live in such a big and sometimes anonymous city, I really want my children to feel safe and at home in our own neighborhood #4
  • 19. 4. Getting around Routine trips are to the store, up into town to meet friends, to baby groups and group activities. If we’re staying local, we use the stroller because Iz LOVES to face out and stare at people as we pass, nosy little biddy.*lol*. We have regular play groups in our area, they’re very important for her socialization and for my sanity! Some of them have music and singing, all of them have friends for her to play with, and we love them. Bigmamabrown
  • 21. Creating positive disruption Urban parents have many reasons for loving the city life, but what reason do parents mention most often when talking about why they like the city? A. Good schooling B. Wide offer of activities C. Many opportunities
  • 22.
  • 26. New product innovations Prioritize product ideas Guide internal discussions
  • 27. The story of the longboardstroller Partner Studio Peter van Riet Viral campaign OVAM Eco Award PRO 2012
  • 28.
  • 29.