1. 12/1/2010
Instructions for Audio Portion
U.S. & Canada (toll‐free): 1 (877) 568‐4108
Access Code: 370‐562‐679
All participants are muted until the Q/A segment
SharePoint:
Achieve True Collaboration
December 1, 2010
December 1, 2010
1 © 2010 © 2010 Infogain Corporation. All rights
CopyrightCopyrightInfogain Corporation. All rights reserved. reserved.
Participation Guidelines
● All participants are muted until the end of the presentation, at which time we
will open it up the audio line for questions
● During the presentation, please be encouraged to submit any questions using the
Go‐To‐Webinar Question Submit Feature
● All participants will be sent presentation materials following today’s webinar
Presenters:
● James Eagleton
■ Sr. Director and Practice Lead for SharePoint / Collaboration, Infogain
● John Donovan
■ Sr. IT Manager, Foundational Technologies and Platforms, NetApp
December 1, 2010
2 Copyright © 2010 Infogain Corporation. All rights reserved.
● SharePoint Introduction
● User Experience
● Collaboration: Why Now?
● Designing and Managing SharePoint
● Collaboration Capabilities
● NetApp Case Study
● Infogain SharePoint QuickStart
● Review
● Questions & Answers
December 1, 2010
3 Copyright © 2010 Infogain Corporation. All rights reserved.
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2. 12/1/2010
SharePoint is a general purpose web‐based platform connecting people with
information. It delivers content management, process management,
enterprise search and social computing on the intranet, extranet and
Internet. It has an extensible framework to provide standardization and
integration throughout an organization and beyond.
SharePoint unifies the enterprise.
December 1, 2010
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SharePoint is a strong collaboration platform that can be implemented
quickly, enabling process efficiencies within the enterprise and beyond
Customer Pain Points
● Multiple disparate information repositories make finding information slow and inefficient
● Unstructured content management via standard policies
● Lack of enterprise‐wide search capabilities
● Need for standardized security/access for employees and partners
● Group‐level and corporate‐level process integration
● Desire to incorporate the positive elements of social networking (forums, blogs, wikis) into teamwork
SharePoint Features
SharePoint Features
Web Content ● Familiar Microsoft Office toolset
Management ● Simplifies processes with doc types, versioning, content sorting, retention policies and more
Search & Information ● Built‐in robust Search engine
Architecture Design ● Infogain implements information architecture to optimize Search capabilities across the enterprise
Communities and ● Simplifies integration with e‐mail, calendars, tasks, blogs, discussion groups and more
Collaboration ● Standardize and expedite processes using workflows
Business Intelligence ● Simplifies reporting
● Includes KPIs, dashboards, spreadsheets, report center
Web Sites and Portals ● Makes it easy to create and manage team and group sites and to manage projects
● Simplifies document sharing and publishing for internal and external users
● Enables greater independence and frees IT team resources for other business critical items
December 1, 2010
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Fastest growing server‐based product
Microsoft has ever released
● Product evolution
■ SharePoint 2001, 2003, 2007
Teams
■ SharePoint 2010
Dashboards
Publishing
MySites
Meetings
December 1, 2010
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3. 12/1/2010
● 80% of enterprise customers are using Microsoft Office for worker productivity
and collaboration
● Information overload cost US companies 900 billion a year in lost productivity
● 40% of the most valuable information created by employees is out of reach of
corporate systems
● 84% of organizations have a remote workforce
● 63 million will telecommute in US by 2016
● by 2014 there will be a 90% mobile penetration rate and 6.5 billion mobile
connections
● 67% of global online population visit social networks and blogs
● Web software is now the fastest growing sector of the enterprise content
management market.
● To thrive in an era of Social Computing, companies must abandon top‐down
management and communication tactics
* Statistics from IDC, Forrester, Gartner and Microsoft
December 1, 2010
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Social Communications and Collaboration
● By 2016, social technologies will be integrated with most business technologies
Social
Social Social
Social Social
Social Social
Social
Networking collaboration publishing feedback
December 1, 2010
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SharePoint is implemented but has become difficult to use and maintain
Customer Pain Points
● Unsustainable site hierarchy
● Inconsistent navigation and orientation elements
● Incoherent branding and standards
● Convoluted security design
● Migration and upgrade challenges
● Content and site governance
SharePoint Features
Extensibility
Extensibility ● Supports custom branding and functionality
Supports custom branding and functionality
● Enables custom security configuration
● Supports custom taxonomy and navigation elements
● Provides hierarchy components to build sustainable site maps
● Ability to implement content lifecycle standards
Upgrade and ● Provides upgrade engines
Migration Support ● Supports upgrade approach options
● Flexibility to isolate and migrate content
● Defined upgrade paths
● Supports migrations to new AD domains
Governance ● Site provisioning
● Content quotas
● Versioning standards
● Retire stale sites
December 1, 2010
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3

4. 12/1/2010
How do you work?
● Departments / teams / projects
● Geographically dispersed
● Matrix organization
● Partners / customers
● Knowledge bases
● Training
● R
Re‐orgs / mergers / divestures
/ / di t
● PMO methodology
● LOB integration
● Workflows
● Compliance / regulation
● Communities
December 1, 2010
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Sites –
Departmental
Email White Pages Project, Team, Office
Hard documents Repository
Ticket System Communities File Shares
Instant Messaging Project Management
HR Regulatory/Compliance
/ Voice Mail Training
Project Timesheet Repository
Social computing –
Monitoring Repository Financials Support
Timesheet Internal, External
Knowledge
PCs
Employee Repository fax Management LOB
December 1, 2010
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Revolving Cycle Support
● Internal operations
● Product lines
Integration
Collaboration
● Partners (LOB)
● Customers
Information
ECM
Targeting/Delivery
Process
People Search
Management
Search
December 1, 2010
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5. 12/1/2010
How do you manage your content?
● Created
● Maintained
● Archived
● Destroyed
December 1, 2010
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Interplay between people, functionality and content
Functionality
and Features
Workgroup
Relationships
Content
Lifecycle
Sustainable Collaboration
December 1, 2010
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Increasing Central Portal
Structure and
read‐only push
content
Division / Departments
Groups and Teams Increasing
Collaboration
and Social
Projects and Workspaces Computing
MySites
December 1, 2010
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5

6. 12/1/2010
How do you find things – Navigation, Search, Social Computing?
Site
Navigation Search Folksomony
Directory
Central Portal
Organizational Powerful
Team
Division / Departments Tagging
Chart Source of ROI
LOB Project
Groups and Teams
Internal to
Tag Clouds
SharePoint
Projects and Workspaces
External to
Functional Department Ratings
SharePoint
MySites
December 1, 2010
16 Copyright © 2010 Infogain Corporation. All rights reserved.
Flat Design
● Static URLs
● Data driven menu system
Central Portal
Division / Departments
Groups and Teams
Projects and
Workspaces
MySites
December 1, 2010
17 Copyright © 2010 Infogain Corporation. All rights reserved.
Home Page
Other
Audience Filtering SharePoint
Sites
Libs &
Lists
LOB, System
, y
of Record,
ECM
Intranet,
Extranet,
Internet
SITE A
December 1, 2010
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7. 12/1/2010
SITE A
Page 1 Page 2 Page n
Filtered Views
(e.g., Regions, Private View
Project Phases,
Project Phases
Quarters)
Housekeeping
Page
Metrics and
dashboard page Content Life Cycle
as KPI against (e.g. Archive
corporate strategy View)
December 1, 2010
19 Copyright © 2010 Infogain Corporation. All rights reserved.
Keep the building blocks the proper size
Service Application Confusing All
Security and ACLs Search Scopes
Assignments People list
Best Bets and
Content Types Site Columns Auditing
Keywords
Master Pages and
IRM Quota Storage Scalability
CSS
Root Site
Site Use
Aggregation Permissions for URLs Too Long
Notification
Certain Operations
Multi‐tenant Site
Collection Must Moving sites
Agree on Features
December 1, 2010
20 Copyright © 2010 Infogain Corporation. All rights reserved.
Collaboration / Web / Portal Customization/ Migration / Sustainability / Content Operations/
SharePoint Applications Integration Upgrade Performance Mgmt Support
Web & Portal Application Sustainability/Performance
● Portal Solutions ● Infrastructure Architecture
● Collaboration Solutions ● High Availability
● Publishing Solutions ● Central / Distributed
● Intranet, Extranet, Internet ● SLA
● Social Computing ● Health Assessment
Customization / Integration Content Management
● Application Architecture ● Information Architecture
● Branding / Standardization ● Web Content Management
● Business, Technical, Operational Requirements ● Compliance / Governance
● Business Processes ■ Versioning
● Integration (Proj Server, Perfm Point, RMS, TFS, Comm ■ Content Lifecycle
Serv) ■ Regulation
● Integration with ERP, CRM, Supply Chain, Sys of ● Enterprise Content Management Strategy/Fit for Use
Record ● Global Content Management System Deployment
● Identity Management
Operations / Support
Migration/Upgrade ● Support Expertise
● Content / Functional Migration ● Release Management
● Product Version Upgrade ● Backup / Recovery
● Legacy Repository Migration ● Disaster / Recovery
● File System Migration ● Monitoring
● Maintenance
● Archiving
December 1, 2010
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8. 12/1/2010
Case Study
December 1, 2010
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Usage
● SharePoint started as a pilot with a workgroup focus
● It is now used world wide by 8000 users
● Used internally for collaboration and process management
Current Infrastructure
● WFE, App Server, Database server
● Has grown to 1.8 TB of data
● 32‐bit hardware
● SnapManager®2.0
● Monolithic LUN design
December 1, 2010
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Project Overview
● Demand Drivers
■ Implement new version of SnapManager® and SnapDrive®
■ Retire end of life hardware
■ Implement 64‐bit hardware
■ Introduce HA
■ Support backup retention SLAs
■ E bl
Enable release management best practices
l tb t ti
● Pain Points
■ Unsustainable/underpowered 32‐bit hardware
■ Up‐time issues
■ Fault intolerance
■ LUN design not supportive of backup standards
December 1, 2010
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9. 12/1/2010
● Feasibility proof of concept
● Partner with SnapManager® product team
● Partner with storage team
● Collaborate with DBAs
● Developed detailed installation guides
● Dev environment integration testing
● Stage environment repeatability testing
● Migration test and validation in Staging
g g g
● Production environment roll‐out
December 1, 2010
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● Implementation of production, stage and development farms
● SnapManager® for SharePoint
● SnapManager® for SQL
● Windows 2008
● SQL Server 2008
● Foundation for migration to SharePoint 2010
● Enhanced LUN layout design
● SnapDrive®
p
● Virtualization
● Utilization of Staging environment for DR requirement
December 1, 2010
26 Copyright © 2010 Infogain Corporation. All rights reserved.
SQL Server
Snapshot NetApp®
Storage
SharePoint
WFE
SMMOSS
Member SMMOSS Media
Agent Indexing Server
Data
D t
Web-based
SMMOSS Client
Ctrl Agent SMMOSS
Manager
SMMOSS
Metadata Media Server
User
Control
Task Oriented SMMOSS
Control Manager
December 1, 2010
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10. 12/1/2010
● Scheduled block delta
replication using Production Site Disaster Recovery
SnapMirror® Site
● Automated DR in the SharePoint® Users
event of a failure
● DB verification on
SnapMirror® target
SharePoint Server SQL ServerTM with SharePoint Server
with SnapManager® SnapManager® with SnapManager®
for Microsoft® Office for SQL Server for Microsoft Office
SharePoint Server SharePoint Server
Backup SQL Server with
SnapManager®
Restore in the for SQL Server
event of a disaster
Snapshot™
Snapshot™
Replicate changed Blocks
using SnapMirror®
Snapshot™ Primary Storage Primary Storage
December 1, 2010
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SnapMirror® is a simple and flexible replication technology that enables you
to protect more of your applications
● Flexible and efficient
■ Async, sync
■ Uses Snapshot™ copies for
Primary Data Center DR Site
efficient storage and bandwidth
● Simplifies management
■ Easy setup and recovery
■ Single product across all storage
systems
SnapMirror®
■ Leverages SnapManager®,
enabling replication of
application‐consistent Snapshot FAS FAS or NearStore®
copies
December 1, 2010
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● Successful SnapManager® implementation
● Updated SnapManager® least privilege permission model
● Support of database re‐index maintenance best practice
● State of the art hardware
● Fault tolerance / Improved uptime
● Sustainable Filer LUN design
● Windows 2008 64‐bit certified build
● SQL Server 2008 certified build
Q
● Next generation collaboration environment
● SnapManager® for SQL Server 2008 64‐bit certified build
● SnapManager® of SharePoint 64‐bit certified build
● Windows 2008 VM reference implementation
December 1, 2010
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11. 12/1/2010
The Fastest Path to True Collaboration in and Beyond the Enterprise
● A five‐day roadmap assessment
■ Analyze the As‐Is Environment
■ Identify the To‐Be Priorities
■ Take action
● With Infogain’s SharePoint QuickStart Program, you can easily
■ Connect with business users
■ Educate your team
■ Pilot its capabilities
■ Expedite user adoption
■ Prioritize project requests
■ Balance strategy options and implementation priorities
December 1, 2010
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● SharePoint Introduction
● Why Now?
● Surfacing and Re‐using Content
● Site, Functionality, Content Integration
● Taxonomy Design
● Site Design
● Site vs. Site Collection
● Leveraging NetApp technologies
g g pp g
December 1, 2010
32 Copyright © 2010 Infogain Corporation. All rights reserved.
Additional resources for information
● Webinar to be provided after today’s call
● Join us at SPTechCon 2011: The SharePoint Technology Conference
■ Held from February 7‐9, 2011 in San Francisco
● Contact Infogain
James Eagleton james.eagleton@infogain.com
Sr. Director, SharePoint / (408) 656.0823
Collaboration
● SharePoint 2010
■ Home http://SharePoint2010.Microsoft.com
■ TechNet http://MSSharePointITPro.com
■ Developers http://MSSharePointDeveloper.com
■ NetApp http://www.netapp.com/us/products/management‐
software/snapmanager‐sharepoint‐server.html
December 1, 2010
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12. 12/1/2010
December 1, 2010
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For additional information, visit us at:
www.infogain.com
Thank You
December 1, 2010
December 1, 2010
35 © 2010 © 2010 Infogain Corporation. All rights
CopyrightCopyrightInfogain Corporation. All rights reserved. reserved.
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