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Public Relations Education
Association for Education in Journalism and Mass Communication
Journal of
JPRE
Volume 4, Issue 2, Fall 2018
A publication of the Public Relations Division of AEJMC
ISSN 2573-1742
Volume 4, Issue 2, Fall 2018
A publication of the Public Relations Division of AEJMC
ISSN 2573-1742
© Copyright 2018 AEJMC Public Relations Division  
Journal of Public Relations Education
Editorial Staff
Emily S. Kinsky, West Texas A&M University, editor-in-chief
Tiffany Gallicano, University of North Carolina at Charlotte,
senior associate editor
Lucinda Austin, University of North Carolina at Chapel Hill,
associate editor
Chuck Lubbers, University of South Dakota, associate editor of reviews
Kathleen Stansberry, Elon University, web manager
Note from the Editor-in-Chief:
In this issue, you will find three research articles, all five of the top
AEJMC PR Division’s Great Ideas For Teaching presented in Washington,
D.C., and two reviews by Matt Kushin, which relate to one another on the
topic of teaching social media.
Volume 4, Issue 2 reflects an incredible amount of work done prior to
my editorship. The previous editor-in-chief, Chuck Lubbers, handled the
review assignments for each of the research articles for this issue prior to
me moving into this role on Jan. 1, 2018, and two of them were accepted
for publication under his tenure in 2017. The first acceptance letter I was
honored to send as the editor went to Drs. Brunner, Zarkin and Yates. A
special thanks to Chuck for his work with authors and reviewers to get us
ready for Volume 4.
Thank you to Tiffany, Lucinda, Chuck and Katie, who have invested
countless unpaid hours proofreading, editing and formatting this issue.
Without your service, this issue would not exist. Special thanks go to
Rebekah Grome, who also came to our aid with proofreading.
Table of Contents 
Research Articles
1-20				
		
21-50 What do Employers Want? What Should Faculty Teach? A
Content Analysis of Entry-Level Employment Ads in Public
Relations 	
		Brigitta R. Brunner, Kim Zarkin, & Bradford L. Yates
51-86 		 Teaching Digital and Social Media Analytics: Exploring Best	
	
Teaching Briefs
PRD GIFT Winners from AEJMC 2018		
87-98 Building a Social Learning Flock: Using Twitter Chats to				
Enhance Experiential Learning Across Universities
Amanda J. Weed, Karen Freberg, Emily S. Kinsky,
& Amber L. Hutchins
99-106	 Diagnosing Health Campaigns: A Campaign Evaluation
Assignment
		Laura E. Willis
Teaching Briefs (continued)
PRD GIFT Winners from AEJMC 2018									
107-114 Teaching Trolling: Management and Strategy
Leslie Rasmussen
115-122 Sparking Creativity Through Purpose-Driven Storytelling
Chris Cooney
123-127 Looking in to see out: An Introspective Approach to Teaching
Ethics in PR
		Regina Luttrell & Jamie Ward
Reviews
128-133	 Social Media Campaigns: Strategies for Public Relations and
Marketing
		Matthew J. Kushin
134-145	 Meltwater Media Intelligence Software
		Matthew J. Kushin
PRD GIFT Winner AEJMC 2018
Looking in to see out:
An Introspective Approach to
Teaching Ethics in PR
Regina Luttrell, Syracuse University
Jamie Ward, Eastern Michigan University
Rationale
Instances requiring concrete decisions, whether ultimately judged
as correct or not, inundate our daily lives. When discussing the topic of
public relations ethics within today’s classroom, students are commonly
requested to contemplate and explain their perception of what ethics
are and their importance within the industry. Inevitably, responses to
explaining ethics follow a similar theme: “Ethics differentiates between
good and bad” or “Ethics are gray - neither right or wrong.”
By leveraging numerous ethical theories, including Immanuel
Kant’s ethics (Kant & Paton, 1964; Sullivan, 1989), John Locke’s natural-
rights libertarianism (Locke & Gough, 1966; Simon, 1951), Jeremy
Bentham’s utilitarianism (Bentham, 1823; Heydt, 2014), and Lawrence
Kohlberg’s stages of moral development (Kohlberg, 1976; Thoma, 2014)
as the foundation of ethical principles, this assignment has been developed
as an introduction to the process of making ethical decisions.
Recognizing that assessing “right” and “wrong” can be difficult
and is often influenced by individual contexts, a firm understanding of
ethical theory, and a framework for ethical decision-making that allows for
the development of a set of behavioral standards that can help guide the
appropriate actions for a range of situations (Luttrell & Ward, 2018). Upon
completing this assignment adapted from our textbook, A Practical Guide
to Ethics in PR, students will better understand the code of ethics guiding
the field of PR and also identify, recognize, and write their own personal
Journal of Public Relations Education
2018, Vol. 4, No. 2, 123-127
124 		
code of ethics by distinguishing what influences their decisions as students
and future PR professionals.
Student Learning Goals
	 To truly understand how ethical codes affect us as individuals, it
is important to think about the components that have shaped our ethical
principles. The majority of us subscribe to some level of basic ethical
theories. Whether rooted in early lessons from childhood, our faith or
religious beliefs, or simply from life experiences, we make judgments
about the “rightness” or “wrongness” of certain actions based on our
own moral values (Luttrell & Ward, 2018). According to Parsons
(2016), ethics provide a set of guiding principles for behavior that helps
individuals decide the appropriate way to respond in various situations.
Ethics propagate from having to make tough choices and from the need to
provide justification as to why we make particular choices.
	 During an in-class lecture, students are asked to examine the PRSA
code of ethics (Public Relations Society of America, 2011). They read and
dissect the code of ethics, ultimately concluding that ethics applies to all
levels of behavior and judgment. Acting properly as individuals, creating
responsible organizations and governments, and bettering our society
as a whole are behaviors that accompany being a good citizen and PR
professional.
	 The benefits to students are numerous, especially in relation to the
PR industry, where ethical dilemmas are encountered almost daily. After
completing this assignment, students recognize leading ethical theorists,
identify the increasing importance of ethics in PR, and analyze the role
ethics play within the profession. This assignment is applicable to a variety
of courses within the PR discipline, including writing, social media, ethics,
and case studies. The activity appeals to a wide range of students because
it captures their attention from the start. Students are surprised to see the
various ways in which ethics ground the profession. They are excited to
learn how their personal beliefs play a role in their decisions as students
Luttrell & Ward
Vol. 4(2), 2018	 Journal of Public Relations Education	 125
and future practitioners.
Connection to Theory and Practice
	 After initially reviewing ethical philosophies from Kant, Locke,
Bentham, and Kohlberg, as well as examining the PRSA code of ethics,
students are asked to search for the code of ethics subscribed to by their
favorite brand. Upon locating the code, the class discusses the merit of
what is being presented. Some organizations offer concrete examples
of how the organization acts ethically, while others offer a generic
statement regarding their ethical principles. This is an important aspect
of the assignment because students begin to see the difference between
“lip service” and truly abiding by principles that guide the organization’s
decision-making.
	 Students are then asked to write their own code of ethics by the
conclusion of the lesson. (See the Appendix for the assignment). Typically,
they are given a week to complete the writing assignment. This code
should consist of a set of simple, direct statements that describe each
student’s personal ethics. To evaluate how well the code of ethics is
written, it is important to ask, “Could someone read this code of ethics and
predict the kind of choices I would make?”
Summary
	 This assignment engages and challenges students to think
analytically and creatively, yet also allows the freedom to research new
ideas, values, and methods that eventually support their personal code
of ethics. PR practitioners are advocates for organizations, clients, and
stakeholders. Therefore, it is crucial that students construct and analyze the
elements of ethical decisions, in addition to understanding and articulating
the ethical, legal, and social responsibilities of PR professionals.
126 		
References
Bentham, J. (1823). An introduction to the principles of morals and
legislation (Vol. 1). London, UK: Oxford at Clarendon.
Heydt, C. (2014). Utilitarianism before Bentham. In B. Eggleston & D.E.
Miller (Eds.), The Cambridge companion to utilitarianism (pp.16-
37). Cambridge: Cambridge University. https://doi.org/10.1017/
cco9781139096737.002
Kant, I., & Paton, H. J. (1964). Immanuel Kant: Groundwork of the
metaphysic of morals. New York, NY: Harper Torchbooks.
Kohlberg, L. (1976). Moral stages and moralization: The cognitive-
developmental approach. In T. Lickona (Ed.), Moral development
and behavior: Theory, research, and social issues (pp. 31-53). New
York, NY: Holt, Rinehart, and Winston.
Locke, J., & Gough, J. W. (1966). The second treatise of government, and
a letter concerning toleration. Oxford, UK: Basil Blackwell.
Luttrell, R., & Ward, J. (2018). A practical guide to ethics in PR. Lanham,
MD: Rowman & Littlefield.
Parsons, P. (2016). Ethics in PR: A guide to best practice. London, UK:
Kogan Page Limited.
Public Relations Society of America. (2011). PRSA Member code of
ethics. Retrieved from https://www.prsa.org/ethics/code-of-ethics
Simon, W. M. (1951). John Locke: Philosophy and political theory.
American Political Science Review, 45(2), 386-399. https://doi.
org/10.2307/1951467
Sullivan, R. J. (1989). Immanuel Kant’s moral theory. Cambridge, UK:
Cambridge University.
Thoma, S. J. (2014). Measuring moral thinking from a neo-Kohlbergian
perspective. Theory and Research in Education, 12(3), 347-365.
https://doi.org/10.1177/1477878514545208
Editorial Record: Submitted to AEJMC-PRD GIFT Competition by February 5, 2018. A
blind copy was peer reviewed by the PRD Teaching Committee, led by Chair Katie Place,
and selected as a Top GIFT. First published online on August 17, 2018.
Luttrell & Ward
Vol. 4(2), 2018	 Journal of Public Relations Education	 127
Appendix
Assignment Instructions
To truly understand a personal ethical code, it is imperative to consider
the components that have shaped personal ethical principles. It is rare that
we interact with individuals who do not live by some beliefs represented
in various common ethical theories. Personal experiences drive ethical
decisions.
Think about your personal experiences and how they might shape your
beliefs. The questions below will help you begin your analysis. Learning
to identify a moral code allows you to better see where your beliefs fit
with other ethical theorists and assist you in identifying your core values.
•	 What external influencers (parents, teachers, friends, etc.) have shaped
your values?
•	 What values have you maintained that you were taught as a child?
•	 Are there any values that you were taught as a child that have changed
as you matured?
•	 What qualities do you value in yourself and/or in others?
•	 When considering what you have learned with regard to Kant, Locke,
Bentham, and Kohlberg, what ethical theory or theories do you most
closely identify with?
•	 What ethical systems do you follow on a day-to-day basis?
•	 What are some of your strongest beliefs about humanity? For example,
do you believe that everyone deserves respect? Do you believe that all
people are inherently “good”?
•	 Are there any ethical practices you think are absolutes? For example,
is lying always wrong?
Ethical codes should be comprised of a preamble and highlight various
ethical codes to live by both inside and outside the classroom (minimum
of 4, maximum of 6). When complete, include a summary of how ethics
plays an integral role in the profession of PR.
*Assignment adapted from Luttrell and Ward (2018).

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Luttrell & Ward (2018) Looking in to see out: An Introspective Approach to Teaching Ethics in PR, Journal of Public Relations Education, Volume 4, Issue 2, 123-127

  • 1. Public Relations Education Association for Education in Journalism and Mass Communication Journal of JPRE Volume 4, Issue 2, Fall 2018 A publication of the Public Relations Division of AEJMC ISSN 2573-1742
  • 2. Volume 4, Issue 2, Fall 2018 A publication of the Public Relations Division of AEJMC ISSN 2573-1742 © Copyright 2018 AEJMC Public Relations Division   Journal of Public Relations Education Editorial Staff Emily S. Kinsky, West Texas A&M University, editor-in-chief Tiffany Gallicano, University of North Carolina at Charlotte, senior associate editor Lucinda Austin, University of North Carolina at Chapel Hill, associate editor Chuck Lubbers, University of South Dakota, associate editor of reviews Kathleen Stansberry, Elon University, web manager Note from the Editor-in-Chief: In this issue, you will find three research articles, all five of the top AEJMC PR Division’s Great Ideas For Teaching presented in Washington, D.C., and two reviews by Matt Kushin, which relate to one another on the topic of teaching social media. Volume 4, Issue 2 reflects an incredible amount of work done prior to my editorship. The previous editor-in-chief, Chuck Lubbers, handled the review assignments for each of the research articles for this issue prior to me moving into this role on Jan. 1, 2018, and two of them were accepted for publication under his tenure in 2017. The first acceptance letter I was honored to send as the editor went to Drs. Brunner, Zarkin and Yates. A special thanks to Chuck for his work with authors and reviewers to get us ready for Volume 4. Thank you to Tiffany, Lucinda, Chuck and Katie, who have invested countless unpaid hours proofreading, editing and formatting this issue. Without your service, this issue would not exist. Special thanks go to Rebekah Grome, who also came to our aid with proofreading.
  • 3. Table of Contents  Research Articles 1-20 21-50 What do Employers Want? What Should Faculty Teach? A Content Analysis of Entry-Level Employment Ads in Public Relations Brigitta R. Brunner, Kim Zarkin, & Bradford L. Yates 51-86 Teaching Digital and Social Media Analytics: Exploring Best Teaching Briefs PRD GIFT Winners from AEJMC 2018 87-98 Building a Social Learning Flock: Using Twitter Chats to Enhance Experiential Learning Across Universities Amanda J. Weed, Karen Freberg, Emily S. Kinsky, & Amber L. Hutchins 99-106 Diagnosing Health Campaigns: A Campaign Evaluation Assignment Laura E. Willis
  • 4. Teaching Briefs (continued) PRD GIFT Winners from AEJMC 2018 107-114 Teaching Trolling: Management and Strategy Leslie Rasmussen 115-122 Sparking Creativity Through Purpose-Driven Storytelling Chris Cooney 123-127 Looking in to see out: An Introspective Approach to Teaching Ethics in PR Regina Luttrell & Jamie Ward Reviews 128-133 Social Media Campaigns: Strategies for Public Relations and Marketing Matthew J. Kushin 134-145 Meltwater Media Intelligence Software Matthew J. Kushin
  • 5. PRD GIFT Winner AEJMC 2018 Looking in to see out: An Introspective Approach to Teaching Ethics in PR Regina Luttrell, Syracuse University Jamie Ward, Eastern Michigan University Rationale Instances requiring concrete decisions, whether ultimately judged as correct or not, inundate our daily lives. When discussing the topic of public relations ethics within today’s classroom, students are commonly requested to contemplate and explain their perception of what ethics are and their importance within the industry. Inevitably, responses to explaining ethics follow a similar theme: “Ethics differentiates between good and bad” or “Ethics are gray - neither right or wrong.” By leveraging numerous ethical theories, including Immanuel Kant’s ethics (Kant & Paton, 1964; Sullivan, 1989), John Locke’s natural- rights libertarianism (Locke & Gough, 1966; Simon, 1951), Jeremy Bentham’s utilitarianism (Bentham, 1823; Heydt, 2014), and Lawrence Kohlberg’s stages of moral development (Kohlberg, 1976; Thoma, 2014) as the foundation of ethical principles, this assignment has been developed as an introduction to the process of making ethical decisions. Recognizing that assessing “right” and “wrong” can be difficult and is often influenced by individual contexts, a firm understanding of ethical theory, and a framework for ethical decision-making that allows for the development of a set of behavioral standards that can help guide the appropriate actions for a range of situations (Luttrell & Ward, 2018). Upon completing this assignment adapted from our textbook, A Practical Guide to Ethics in PR, students will better understand the code of ethics guiding the field of PR and also identify, recognize, and write their own personal Journal of Public Relations Education 2018, Vol. 4, No. 2, 123-127
  • 6. 124 code of ethics by distinguishing what influences their decisions as students and future PR professionals. Student Learning Goals To truly understand how ethical codes affect us as individuals, it is important to think about the components that have shaped our ethical principles. The majority of us subscribe to some level of basic ethical theories. Whether rooted in early lessons from childhood, our faith or religious beliefs, or simply from life experiences, we make judgments about the “rightness” or “wrongness” of certain actions based on our own moral values (Luttrell & Ward, 2018). According to Parsons (2016), ethics provide a set of guiding principles for behavior that helps individuals decide the appropriate way to respond in various situations. Ethics propagate from having to make tough choices and from the need to provide justification as to why we make particular choices. During an in-class lecture, students are asked to examine the PRSA code of ethics (Public Relations Society of America, 2011). They read and dissect the code of ethics, ultimately concluding that ethics applies to all levels of behavior and judgment. Acting properly as individuals, creating responsible organizations and governments, and bettering our society as a whole are behaviors that accompany being a good citizen and PR professional. The benefits to students are numerous, especially in relation to the PR industry, where ethical dilemmas are encountered almost daily. After completing this assignment, students recognize leading ethical theorists, identify the increasing importance of ethics in PR, and analyze the role ethics play within the profession. This assignment is applicable to a variety of courses within the PR discipline, including writing, social media, ethics, and case studies. The activity appeals to a wide range of students because it captures their attention from the start. Students are surprised to see the various ways in which ethics ground the profession. They are excited to learn how their personal beliefs play a role in their decisions as students Luttrell & Ward
  • 7. Vol. 4(2), 2018 Journal of Public Relations Education 125 and future practitioners. Connection to Theory and Practice After initially reviewing ethical philosophies from Kant, Locke, Bentham, and Kohlberg, as well as examining the PRSA code of ethics, students are asked to search for the code of ethics subscribed to by their favorite brand. Upon locating the code, the class discusses the merit of what is being presented. Some organizations offer concrete examples of how the organization acts ethically, while others offer a generic statement regarding their ethical principles. This is an important aspect of the assignment because students begin to see the difference between “lip service” and truly abiding by principles that guide the organization’s decision-making. Students are then asked to write their own code of ethics by the conclusion of the lesson. (See the Appendix for the assignment). Typically, they are given a week to complete the writing assignment. This code should consist of a set of simple, direct statements that describe each student’s personal ethics. To evaluate how well the code of ethics is written, it is important to ask, “Could someone read this code of ethics and predict the kind of choices I would make?” Summary This assignment engages and challenges students to think analytically and creatively, yet also allows the freedom to research new ideas, values, and methods that eventually support their personal code of ethics. PR practitioners are advocates for organizations, clients, and stakeholders. Therefore, it is crucial that students construct and analyze the elements of ethical decisions, in addition to understanding and articulating the ethical, legal, and social responsibilities of PR professionals.
  • 8. 126 References Bentham, J. (1823). An introduction to the principles of morals and legislation (Vol. 1). London, UK: Oxford at Clarendon. Heydt, C. (2014). Utilitarianism before Bentham. In B. Eggleston & D.E. Miller (Eds.), The Cambridge companion to utilitarianism (pp.16- 37). Cambridge: Cambridge University. https://doi.org/10.1017/ cco9781139096737.002 Kant, I., & Paton, H. J. (1964). Immanuel Kant: Groundwork of the metaphysic of morals. New York, NY: Harper Torchbooks. Kohlberg, L. (1976). Moral stages and moralization: The cognitive- developmental approach. In T. Lickona (Ed.), Moral development and behavior: Theory, research, and social issues (pp. 31-53). New York, NY: Holt, Rinehart, and Winston. Locke, J., & Gough, J. W. (1966). The second treatise of government, and a letter concerning toleration. Oxford, UK: Basil Blackwell. Luttrell, R., & Ward, J. (2018). A practical guide to ethics in PR. Lanham, MD: Rowman & Littlefield. Parsons, P. (2016). Ethics in PR: A guide to best practice. London, UK: Kogan Page Limited. Public Relations Society of America. (2011). PRSA Member code of ethics. Retrieved from https://www.prsa.org/ethics/code-of-ethics Simon, W. M. (1951). John Locke: Philosophy and political theory. American Political Science Review, 45(2), 386-399. https://doi. org/10.2307/1951467 Sullivan, R. J. (1989). Immanuel Kant’s moral theory. Cambridge, UK: Cambridge University. Thoma, S. J. (2014). Measuring moral thinking from a neo-Kohlbergian perspective. Theory and Research in Education, 12(3), 347-365. https://doi.org/10.1177/1477878514545208 Editorial Record: Submitted to AEJMC-PRD GIFT Competition by February 5, 2018. A blind copy was peer reviewed by the PRD Teaching Committee, led by Chair Katie Place, and selected as a Top GIFT. First published online on August 17, 2018. Luttrell & Ward
  • 9. Vol. 4(2), 2018 Journal of Public Relations Education 127 Appendix Assignment Instructions To truly understand a personal ethical code, it is imperative to consider the components that have shaped personal ethical principles. It is rare that we interact with individuals who do not live by some beliefs represented in various common ethical theories. Personal experiences drive ethical decisions. Think about your personal experiences and how they might shape your beliefs. The questions below will help you begin your analysis. Learning to identify a moral code allows you to better see where your beliefs fit with other ethical theorists and assist you in identifying your core values. • What external influencers (parents, teachers, friends, etc.) have shaped your values? • What values have you maintained that you were taught as a child? • Are there any values that you were taught as a child that have changed as you matured? • What qualities do you value in yourself and/or in others? • When considering what you have learned with regard to Kant, Locke, Bentham, and Kohlberg, what ethical theory or theories do you most closely identify with? • What ethical systems do you follow on a day-to-day basis? • What are some of your strongest beliefs about humanity? For example, do you believe that everyone deserves respect? Do you believe that all people are inherently “good”? • Are there any ethical practices you think are absolutes? For example, is lying always wrong? Ethical codes should be comprised of a preamble and highlight various ethical codes to live by both inside and outside the classroom (minimum of 4, maximum of 6). When complete, include a summary of how ethics plays an integral role in the profession of PR. *Assignment adapted from Luttrell and Ward (2018).