Micro Learning Gets Big

Micro-learning
Gets Big
David Wentworth
Principal Learning Analyst
Brandon Hall Group
Sponsored By:
Tad Goltra
VP of Product Management
EBSCO

Thank You To Our Sponsor!
© Brandon Hall Group 2017 2
Visit them at www.ebsco.com/corporations/accel5

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© Brandon Hall Group 2017
OLD
Hierarchy
Data/process-centric
Top-down control
Homogenous
Managed change
Integrated silos
Permission
Incremental improvement
New
Wirearchy
People-centric
Bottom-up collaboration
Diverse
Organic innovation
Borderless unification
Enablement
Agile transformation
The World of Work is Changing
7

• Classes
• Courses
• ADDIE
• Compliance
• Completions
• Grades
Learning is Changing, Too…
FROM TO
Experience
Social
Collaborative
Video
Mobile
AGILE
Connected
Contextual
Personalized
8

A Shifting Workplace
34.6%
42.4%
34.1%
31.6%
28.9%
20.4%
2.4% 2.6%
2015 2017
Millennials Generation X Baby Boomers Traditionalists
9

Poll Question
How often do employees at your organization
connect with learning resources?
• Annually
• Quarterly
• Monthly
• Weekly
• Daily

How often would you expect
your individual contributor
population, on average, to
need to connect with
learning resources to
effectively perform their job?
Source: 2016 Brandon Hall Group State of Learning & Development
Weekly, daily, or more often

Context
• Employees are busier than ever…but skills
development is still critical
• In-person training and eLearning courses are the
backbone of most corporate learning programs, but
frequently take hours to complete
• Millennials have different learning needs: self-
directed, multiple formats, shorter duration
• Bottom line: New approaches are needed to
address today’s learning needs

•Contextual
• Role
• Location
• Development path
•Small
• Short videos
• Quick updates
•Informal
• Everyday
• Ad hoc
•Mobile
• Down time
• Moment of need
•Social
• Discussions
• Recommendations 14
Learning’s New DNA

Top Learning Initiatives for
Achieving Business Goals
38.4%
52.1%
50.7%
50.3%
45.9%
43.8%
41.1%
46.2%
26.0%
15.1%
14.0%
11.0%
11.6%
14.0%
Aligning the learning strategy with the business
Increasing the amount of experiential (on-the-job) learning
Increasing the amount of informal learning
Improving learning analytics
Revising existing content for new modalities
Creating smaller content objects
Redesigning the classroom experience
Important Critical
15© Brandon Hall Group 2017

We’re Not Ready
17.5%
18.5%
18.2%
13.7%
15.4%
7.2%
7.9%
14.0%
7.9%
8.2%
7.5%
12.3%
17.5%
19.5%
20.5%
22.3%
24.3%
32.5%
37.3%
38.4%
39.7%
50.3%
Increasing experiential learning
Redesigning the classroom experience
Revising existing content for new modalities
Increasing the amount of informal learning
Creating smaller content objects
Improving learning analytics
Incorporating social tools
Leveraging simulations
Incorporating mobile delivery
Increasing learner-contributed content
Exploring games/gamification
Not at all
prepared
Ready to take
action

Big Learning’s Challenge
THE EBBINGHAUS
FORGETTING CURVE

Class/
Course
Quiz
Video Activity
Game
MACRO
MICRO MICRO
It All Works Together

What Does it Mean?
Learners
• Ease of access
• Natural learning
• Personalization
• Moment of need
Learning
Organization
• Less transactional
content
• More strategic thinking
• Stronger link to
business
• Stronger link to
employees

What does it look like?

Traditional eLearning

In the LMS

In a Portal

Microlearning
engages users
and showcases
key content
Stand Alone

Considerations
• Easily accessible from daily workflows (i.e. employees don’t
have to hunt for it)
• Consumable in 5 minutes or less
• It’s more than just short
• Actionable – put ideas into practice right away
• Diverse set of topics and modalities to ensure relevance
• 100% Mobile responsive

Actions
• Assess current content
• What can be repurposed?
• Complexity can be broken down
• What needs to be new?
• Assess the audiences
• Learning preferences
• Mobile devices
• Generations
• Pilot programs
• Start small with small learning
• Easier to adapt and relaunch
• Build on success

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