SlideShare une entreprise Scribd logo
1  sur  12
Supplier relationships
and servant leadership?
I was asked to help with a problem…
some of our suppliers weren’t
adhering to their contract
ORDER #23
100 PARTS FOR
7AM THE DAY
AFTER
TOMORROW
This supplier is
unreliable; they
are always late
Procurement knew what to do…
change the contracts, add a penalty
clause and enforce
I had a different idea; servant
leadership….
what could we do differently?
We could ask
the supplier to
suggest a
solution
The supplier had some insight to
share…
driver shifts meant they could not
deliver before 8am
A new process was established….
only place orders which ask for
delivery after 8am
ORDER #24
200 PARTS FOR
8AM THE DAY
AFTER
TOMORROW
We should do
more business
with this
supplier; they
are reliable
I was happy; we had avoided
penalties…
and remember suppliers effectively
work on a cost plus mindset
Servant leadership: share power, help
develop high performing partnerships
and reap the benefits of a supplier
that wants to work with you
Penalties or
partnership;
how do you
treat your
suppliers?

Contenu connexe

En vedette

Supplier evaluation and selection
Supplier evaluation and selectionSupplier evaluation and selection
Supplier evaluation and selectionAnish Gambhir
 
Personal Protective Equipment (PPE)
Personal Protective Equipment (PPE)Personal Protective Equipment (PPE)
Personal Protective Equipment (PPE)Aman Ullah
 
Supplier management
Supplier managementSupplier management
Supplier managementAnkit
 
Supplier partnership part 2
Supplier partnership part 2 Supplier partnership part 2
Supplier partnership part 2 Muddassar Awan
 
The importance of supplier relationship
The importance of supplier relationshipThe importance of supplier relationship
The importance of supplier relationshipAmal Brioual
 
PERSONAL PROTECTIVE EQUIPMENT
PERSONAL PROTECTIVE EQUIPMENTPERSONAL PROTECTIVE EQUIPMENT
PERSONAL PROTECTIVE EQUIPMENTazak80
 
ppt of vendor management
ppt of vendor management ppt of vendor management
ppt of vendor management rohit12692
 
PPE--personal protection equipment
PPE--personal protection equipmentPPE--personal protection equipment
PPE--personal protection equipmentcqpate
 
Personal Protective Equipment (P.P.E.)
Personal Protective Equipment (P.P.E.)Personal Protective Equipment (P.P.E.)
Personal Protective Equipment (P.P.E.)chazzportal8
 
Material management on construction site
Material management on construction siteMaterial management on construction site
Material management on construction siteRonak Jain
 
IKEA Supply Chain Mangament
IKEA Supply Chain MangamentIKEA Supply Chain Mangament
IKEA Supply Chain MangamentManish Roy
 
Personal Protective Equipment
 Personal Protective Equipment Personal Protective Equipment
Personal Protective EquipmentReliance
 
Personal Protective Equipment - PPE
Personal Protective Equipment  - PPEPersonal Protective Equipment  - PPE
Personal Protective Equipment - PPEaarouj
 
Building construction materials
Building construction materialsBuilding construction materials
Building construction materialsAkash Patel
 

En vedette (18)

Supplier evaluation and selection
Supplier evaluation and selectionSupplier evaluation and selection
Supplier evaluation and selection
 
Personal Protective Equipment (PPE)
Personal Protective Equipment (PPE)Personal Protective Equipment (PPE)
Personal Protective Equipment (PPE)
 
Supplier management
Supplier managementSupplier management
Supplier management
 
Supplier partnership part 2
Supplier partnership part 2 Supplier partnership part 2
Supplier partnership part 2
 
The importance of supplier relationship
The importance of supplier relationshipThe importance of supplier relationship
The importance of supplier relationship
 
Supplier partnership
Supplier partnershipSupplier partnership
Supplier partnership
 
PERSONAL PROTECTIVE EQUIPMENT
PERSONAL PROTECTIVE EQUIPMENTPERSONAL PROTECTIVE EQUIPMENT
PERSONAL PROTECTIVE EQUIPMENT
 
ppt of vendor management
ppt of vendor management ppt of vendor management
ppt of vendor management
 
PPE--personal protection equipment
PPE--personal protection equipmentPPE--personal protection equipment
PPE--personal protection equipment
 
Personal Protective Equipment (P.P.E.)
Personal Protective Equipment (P.P.E.)Personal Protective Equipment (P.P.E.)
Personal Protective Equipment (P.P.E.)
 
Material management on construction site
Material management on construction siteMaterial management on construction site
Material management on construction site
 
IKEA Supply Chain Mangament
IKEA Supply Chain MangamentIKEA Supply Chain Mangament
IKEA Supply Chain Mangament
 
PPE
PPEPPE
PPE
 
Personal Protective Equipment
 Personal Protective Equipment Personal Protective Equipment
Personal Protective Equipment
 
Ppe presentation
Ppe presentationPpe presentation
Ppe presentation
 
Vendor Management
Vendor ManagementVendor Management
Vendor Management
 
Personal Protective Equipment - PPE
Personal Protective Equipment  - PPEPersonal Protective Equipment  - PPE
Personal Protective Equipment - PPE
 
Building construction materials
Building construction materialsBuilding construction materials
Building construction materials
 

Plus de James Sandfield

How to be key person independent
How to be key person independentHow to be key person independent
How to be key person independentJames Sandfield
 
Sir Winston Churchill teaches us to write shorter
Sir Winston Churchill teaches us to write shorterSir Winston Churchill teaches us to write shorter
Sir Winston Churchill teaches us to write shorterJames Sandfield
 
The 12 steps of standards
The 12 steps of standardsThe 12 steps of standards
The 12 steps of standardsJames Sandfield
 
Love Wednesday by working smarter not harder
Love Wednesday by working smarter not harderLove Wednesday by working smarter not harder
Love Wednesday by working smarter not harderJames Sandfield
 
How many ideas generate a great idea?
How many ideas generate a great idea?How many ideas generate a great idea?
How many ideas generate a great idea?James Sandfield
 

Plus de James Sandfield (8)

How to be key person independent
How to be key person independentHow to be key person independent
How to be key person independent
 
Do you cut the cake
Do you cut the cakeDo you cut the cake
Do you cut the cake
 
Sir Winston Churchill teaches us to write shorter
Sir Winston Churchill teaches us to write shorterSir Winston Churchill teaches us to write shorter
Sir Winston Churchill teaches us to write shorter
 
The 12 steps of standards
The 12 steps of standardsThe 12 steps of standards
The 12 steps of standards
 
Love Wednesday by working smarter not harder
Love Wednesday by working smarter not harderLove Wednesday by working smarter not harder
Love Wednesday by working smarter not harder
 
The lean detective
The lean detectiveThe lean detective
The lean detective
 
How many ideas generate a great idea?
How many ideas generate a great idea?How many ideas generate a great idea?
How many ideas generate a great idea?
 
My first lean tour
My first lean tourMy first lean tour
My first lean tour
 

Dernier

Reviewing and summarization of university ranking system to.pptx
Reviewing and summarization of university ranking system  to.pptxReviewing and summarization of university ranking system  to.pptx
Reviewing and summarization of university ranking system to.pptxAss.Prof. Dr. Mogeeb Mosleh
 
Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...
Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...
Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...Pooja Nehwal
 
GENUINE Babe,Call Girls IN Baderpur Delhi | +91-8377087607
GENUINE Babe,Call Girls IN Baderpur  Delhi | +91-8377087607GENUINE Babe,Call Girls IN Baderpur  Delhi | +91-8377087607
GENUINE Babe,Call Girls IN Baderpur Delhi | +91-8377087607dollysharma2066
 
Call Now Pooja Mehta : 7738631006 Door Step Call Girls Rate 100% Satisfactio...
Call Now Pooja Mehta :  7738631006 Door Step Call Girls Rate 100% Satisfactio...Call Now Pooja Mehta :  7738631006 Door Step Call Girls Rate 100% Satisfactio...
Call Now Pooja Mehta : 7738631006 Door Step Call Girls Rate 100% Satisfactio...Pooja Nehwal
 
Beyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable developmentBeyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable developmentNimot Muili
 
Agile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptxAgile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptxalinstan901
 
Dealing with Poor Performance - get the full picture from 3C Performance Mana...
Dealing with Poor Performance - get the full picture from 3C Performance Mana...Dealing with Poor Performance - get the full picture from 3C Performance Mana...
Dealing with Poor Performance - get the full picture from 3C Performance Mana...Hedda Bird
 
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort ServiceDelhi Call girls
 
International Ocean Transportation p.pdf
International Ocean Transportation p.pdfInternational Ocean Transportation p.pdf
International Ocean Transportation p.pdfAlejandromexEspino
 
Day 0- Bootcamp Roadmap for PLC Bootcamp
Day 0- Bootcamp Roadmap for PLC BootcampDay 0- Bootcamp Roadmap for PLC Bootcamp
Day 0- Bootcamp Roadmap for PLC BootcampPLCLeadershipDevelop
 
internal analysis on strategic management
internal analysis on strategic managementinternal analysis on strategic management
internal analysis on strategic managementharfimakarim
 
Safety T fire missions army field Artillery
Safety T fire missions army field ArtillerySafety T fire missions army field Artillery
Safety T fire missions army field ArtilleryKennethSwanberg
 
Strategic Management, Vision Mission, Internal Analsysis
Strategic Management, Vision Mission, Internal AnalsysisStrategic Management, Vision Mission, Internal Analsysis
Strategic Management, Vision Mission, Internal Analsysistanmayarora45
 

Dernier (15)

Reviewing and summarization of university ranking system to.pptx
Reviewing and summarization of university ranking system  to.pptxReviewing and summarization of university ranking system  to.pptx
Reviewing and summarization of university ranking system to.pptx
 
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTECAbortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
 
Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...
Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...
Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...
 
Intro_University_Ranking_Introduction.pptx
Intro_University_Ranking_Introduction.pptxIntro_University_Ranking_Introduction.pptx
Intro_University_Ranking_Introduction.pptx
 
GENUINE Babe,Call Girls IN Baderpur Delhi | +91-8377087607
GENUINE Babe,Call Girls IN Baderpur  Delhi | +91-8377087607GENUINE Babe,Call Girls IN Baderpur  Delhi | +91-8377087607
GENUINE Babe,Call Girls IN Baderpur Delhi | +91-8377087607
 
Call Now Pooja Mehta : 7738631006 Door Step Call Girls Rate 100% Satisfactio...
Call Now Pooja Mehta :  7738631006 Door Step Call Girls Rate 100% Satisfactio...Call Now Pooja Mehta :  7738631006 Door Step Call Girls Rate 100% Satisfactio...
Call Now Pooja Mehta : 7738631006 Door Step Call Girls Rate 100% Satisfactio...
 
Beyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable developmentBeyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable development
 
Agile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptxAgile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptx
 
Dealing with Poor Performance - get the full picture from 3C Performance Mana...
Dealing with Poor Performance - get the full picture from 3C Performance Mana...Dealing with Poor Performance - get the full picture from 3C Performance Mana...
Dealing with Poor Performance - get the full picture from 3C Performance Mana...
 
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
 
International Ocean Transportation p.pdf
International Ocean Transportation p.pdfInternational Ocean Transportation p.pdf
International Ocean Transportation p.pdf
 
Day 0- Bootcamp Roadmap for PLC Bootcamp
Day 0- Bootcamp Roadmap for PLC BootcampDay 0- Bootcamp Roadmap for PLC Bootcamp
Day 0- Bootcamp Roadmap for PLC Bootcamp
 
internal analysis on strategic management
internal analysis on strategic managementinternal analysis on strategic management
internal analysis on strategic management
 
Safety T fire missions army field Artillery
Safety T fire missions army field ArtillerySafety T fire missions army field Artillery
Safety T fire missions army field Artillery
 
Strategic Management, Vision Mission, Internal Analsysis
Strategic Management, Vision Mission, Internal AnalsysisStrategic Management, Vision Mission, Internal Analsysis
Strategic Management, Vision Mission, Internal Analsysis
 

Slideshare 7 supplier relationships