This document proposes an idea called "Happen Points" to motivate employees at CCV. The idea is to create a points system where employees can give each other points for collaborating to solve problems or complete work. Employees, departments, and the company would earn points. At the end of the year, top point earners could receive rewards like gifts or trips. The document outlines how the points system would work and be implemented using existing technology like an internal app or intranet. It also proposes expanding the points system to allow customers and partners to participate.
2. Be motivated to win
We all know a well motivated team is more likely to
win.
Having this in mind, we thought of an idea that would help:
• Working together in the same boat
• Link coworkers
• Thank and reward the work done
• Bring harmony between coworkers
• Get a way to know the atmosphere within teams
• Motivate people
3. Happen Points
Let’s make payment happen states our Logo. We
want to reward people when “we made it happen”.
The idea is to setup a notation system, or a points
system – similar to „Likes“ on Facebook, „+1“ on
Google+, „Usefull“ on forums or „Give me Five“
between friends and „Hugs“ after a goal has been
marked in football.
Happen Points !
4. How to win „Happen Points“ ?
We solved a
customer problem !
Mary sends a
“Happen Point“ to
John
John receives a
notification
John confirms
Both John and Mary
receive 1 “Happen
Point”
John’s and Mary’s
Dpt receive 1 point
each and CCV
receives 2 points
A Happen Point can be earned after any work action in collaboration
with another employee – like for example solve a customer problem.
5. Happen Points Reward
We all win Employee Points, Departement Points and
CCV Points to get rewards.
• CCV management team defines the value of the
points and the rewards
•At the end of the year, the points are counted
•Reward can be given to top 5 or top 10 employees
and/or to top team/departement
•Employee points can be rewarded as goodies,
giftcards, …
•Team points can be rewarded as cultural trip, or travel
to visit to CCV colleagues in BE, NL, DE…
Let’s win “Happen Points” !
6. Happen Points Rules
Happen Points should motivate and be fair
Naturally, some rules should also be implemented
to be fair and to allow each person in the company
to collect points. For example:
• Each employee has a fixed amount of points to
give per day/month/year (to be defined)
• One cannot give more than X point per
day/week/month to the same person
• Maybe we can give more than 1 points for some
cases
7. Technology
Technology used to collect points should use
existing technology.
We thought about different technologies that could be
used to collect points. The system chosen should:
• be simple to use
• be accessible from the office and the field
• prevent fraud
• be reliable
• Could be extended to collect points from customers and
partners
•Be internally developped, managed, serviced
8. Is jPurse or simply Intranet an option ?
jPurse or J4S Loyalty can collect points !
It may be possible to extend jPurse or J4S loyalty functionalitiy
to collect „Happen Points“ for employees
(http://www.j4s.be/#pages/portfolio/project_2.html)
As jPurse could be installed on mobile phones and used as
web based interface, it would be a nice option.
We could also reuse this functionality for our existing partners
and resell it…
Another option, is to develop a web based application on our
existing Intranet/Extranet. But this has the disadvantage to no
being as easy accessible as an phone application for field
employees.
9. Collect Happen Points fromcustomers
Why limit reward of collaboration and wining stories to our
internal work ?
Let‘s extend the „Happen Points“ to our customers and partners.
Let‘s collect winning stories and enable „Happen Points“ for all on :
•Url on employees badges
•Link in email footer
• QRCode on CCV documents
Just like other companies do:
• easyJet „Spirit Award“ http://www.easyjet.com/en/spirit
• Mc Donald‘s : „Recognition Program“
http://www.aboutmcdonalds.com/mcd/corporate_careers/benefits/hi
ghlights_of_what_we_offer/pay_and_rewards.html
