Les bibliothèques et les métiers : Essai de rétroprospective
Qualifications & Accomplishments Summary
1. Experienced Inside Sales & Account Management Professional, Event Planner and Marketing
Representative; Expertise in Hotels/Hospitality and IT computer sales including business
development, prospecting, encouraging upsells & repeat business from existing
clients, managing entire sales cycle from prospecting to close, i.e. cold calling, demos/tours,
booking business, collecting payment/deposit, event detailing and coordination with food &
beverage service staff (or IT sales engineers and technical support).
Strengths include strategic sales/marketing, managing client relationships, acting as
liaison/focal point between departments on behalf of the client, event program design, and
event coordination.
Proven sales results i.e. I won the IBM Golden Circle award (top 5% of national sales force;
based on revenue performance, teamwork abilities and customer satisfaction scores); 4
employees of 82 in department were recognized and nominated by two levels of management.
Qualifications and Accomplishments:
* Achieving and exceeding customer satisfaction expectations
* TeamPlayer
* Effective interpersonal skills – both verbally and in writing
* Excellent time management and multi-tasking skills
* Resolving complaints and overcoming objections/issues
* Quick learner
* Experience with CRM and various computer applications
* Proficient in MS Word, Excel, Outlook
* Developing long-term relationships with clients and promoting repeat business
* I have also worked in the Channel Sales Industry so am familiar with Business Partners model