The document discusses feedback, feedforward, and coaching. It provides a table comparing the three approaches from the perspectives of who sets goals, the type of motivation, and the anticipated effect over time. Feedback focuses on the manager's perspective and goals, with mainly extrinsic motivation and short-term effects. Feedforward involves both parties in setting goals and has a mix of intrinsic and extrinsic motivation with medium to long-term effects. Coaching prioritizes the employee's perspective and intrinsic motivation, with goals set cooperatively and long-term spreading effects.

1. Feedback doesn’t work!
…and what you can do about it
With templates in English & Swedish
By (cc): Johan Lange, The LUCK Concept

2. Feedback-Feedforward-Coaching
By Johan Lange
The LUCK Concept
www.langecom.com
FEEDBACK
FEED
FORWARD
COACHING
LEADERSHIP
Perspective
The Manager’s
Both
The Employee
Who sets goals
and objectives?
The Manager’s
Both
The Employee
in agreement
with Mgr
Type of
Mainly extrinsic Extrinsic and
motivation +
Short
Intrinsic
anticipated
Medium to long
effect over time
Intrinsic
Long
Spreads by
coaching!

3. Feedback-Feedforward-Coaching
By Johan Lange
The LUCK Concept
www.langecom.com
FEEDBACK
FEED
FORWARD
COACHANDE
LEDARSTIL
Ur vems
perspektiv?
Chefens
Bådas
Vem sätter mål
och krav?
Chefen
Chefen bjuder in Den anställde i
medarbetaren
ansvarsfull
samverkan med
chefen
Typ av motivation Extern
+ effekter över
Relativt kort
tid?
Extern, förstärkt
med intern.
Längre
Den anställdes
Främst intern
Lång
Sprider sig!